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Customer Service Coordinator Jobs in Rochester, MI

Meijer, Inc.

Service Coordinator

Madison Heights, MI · On-site

$18.25 - $23/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Meijer, Inc.

Service Coordinator

Madison Heights, MI · On-site

$18.25 - $23/hr

The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end ...

Arctic Air, Inc.

Be Seen First

HVAC Service Coordinator

Royal Oak, MI · On-site

$24 - $25/hr

Position Overview We are seeking a highly organized and customer-focused Service Coordinator to join our team. This role is responsible for coordinating and dispatching service technicians, ensuring ...

Lift Solutions Holdings, LLC

Service Coordinator

Troy, MI · On-site

$18.75 - $23.75/hr

Our dedication to excellence and customer satisfaction ensures that every industry benefits from ... We are hiring a Service Coordinator in Troy, MI. Duties & Responsibilities: * Ensuring oversight of ...

Lift Solutions

Service Coordinator

Troy, MI · On-site

$18.50 - $23.50/hr

Our dedication to excellence and customer satisfaction ensures that every industry benefits from ... We are hiring a Service Coordinator in Troy, MI. Duties & Responsibilities: * Ensuring oversight of ...

Lift Solutions Holdings

Service Coordinator

Troy, MI

$18.50 - $23.50/hr

Our dedication to excellence and customer satisfaction ensures that every industry benefits from ... We are hiring a Service Coordinator in Troy, MI. Duties & Responsibilities: * Ensuring oversight of ...

Lift Solutions

Service Coordinator

Troy, MI · On-site

$18.50 - $23.50/hr

Our dedication to excellence and customer satisfaction ensures that every industry benefits from ... We are hiring a Service Coordinator in Troy, MI. Duties & Responsibilities: * Ensuring oversight of ...

POCKET NURSE

Service Coordinator

Farmington Hills, MI · Hybrid

$19.50 - $24.50/hr

The Service Coordinator will be responsible for organizing, quoting, and overseeing on-site ... Provide outstanding customer service to our clients with a focus on instructional medical equipment ...

Banfield

Client Service Coordinator

Utica, MI · On-site

$16.16 - $20.66/hr

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC ... HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ ...

Moba Americas, Inc.

Service Coordinator Planner

Wixom, MI · On-site

$19 - $24/hr

Improve customer satisfaction and create win-win for customer and Moba. Requirements Essential Duties and Responsibilities Field Service Coordination: Ensure correct preparation of installations in ...

Moba Group

Service Coordinator Planner

Wixom, MI · On-site

$19 - $24/hr

Improve customer satisfaction and create win-win for customer and Moba. Requirements Essential Duties and Responsibilities Field Service Coordination: • Ensure correct preparation of installations ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Rochester, MI

Customer Service Coordinator information

See Rochester, MI salary details

$11

$18

$25

How much do customer service coordinator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service coordinator in Rochester, MI is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.82 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.
More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Rochester, MI?

The most popular types of Customer Service jobs in Rochester, MI are:

What are popular job titles related to Customer Service Coordinator jobs in Rochester, MI?

For Customer Service Coordinator jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Rochester, MI look for?

The top searched job categories for Customer Service Coordinator jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Customer Service Coordinator jobs?

Cities near Rochester, MI with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,814 per year, or $18.7 per hour.

Service Coordinator

Meijer, Inc.

Madison Heights, MI • On-site

$18.25 - $23/hr

Part-time

Posted 18 days ago

Meijer rating

6.2

Company rating: 6.2 out of 10

Based on 1,639 frontline employees who took The Breakroom Quiz

20th of 39 rated national retailers

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth

Please review the job profile below and apply today!
The Service Coordinator exists to ensure a high-quality customer shopping experience by leading and supporting front-end operations. This role coordinates checkout flow, maintains front-end cleanliness and standards, and assigns work for cashiers, service desk, and courtesy team members to meet productivity and service expectations. Through active coaching, labor utilization, and customer issue resolution, the Service Coordinator drives strong customer satisfaction, operational efficiency, and accountability for front-end performance.
What You'll be Doing:
  • Communicate effectively with peer leadership for smooth handoff between shifts
  • Perform survival walk of the department and shift-to-shift hand-off when the team leader or area leader is not present.
  • Coordinate and drive actions and activities involving the monitoring and control of shrink and financial business outcomes within areas of responsibility. Proactively escalate concerns to leadership as they arise.
  • Champion participation in community programs. Lead by example with behaviors and team member resource group (TMRG) engagement.
  • Serve as a certified trainer for team members in their span of care.
  • Perform on-the-job/hands-on team member training and mentoring.
  • Serve as subject matter expert for market programs, company pilots, and development/training programs.
  • Assign tasks to team members within the department, in partnership with the team leader, and follow up to ensure task completion.

What You Bring with You (Qualifications):
  • Successful completion of the Service Coordinator training curriculum (includes curriculums for Cashier, Service Desk, and Courtesy Team)
  • Ability to operate cash register system and all financial services equipment
  • Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency
  • Has organizational and multi-tasking abilities
  • This position may require lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling and/or climbing
  • The amount of weight or frequency of such activities may vary depending on a team member's shift during the day, the day of the week, the month or season, and/or other staff on duty

What Meijer employees say

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