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Customer Service Chat Support Jobs in Oregon (NOW HIRING)

Consensus Cloud Solutions

OR

$17.87 - $28.85/hr

Responsible for contacting customers in regards to service issues specifically with a view to ... Cross functional skills in supporting customers via chat and email. * Experience supporting added ...

LHH US

Customer Service Representative

Portland, OR · On-site

$18 - $23/hr

Respond to customer inquiries via phone, email, and chat * Provide product, service, and account ... Ongoing support from the LHH team Pay Details: $18.00 to $23.00 per hour Search managed by: Maryam ...

LHH US

Customer Service Representative

Portland, OR

$18 - $23/hr

Respond to customer inquiries via phone, email, and chat * Provide product, service, and account ... Ongoing support from the LHH team Pay Details: $18.00 to $23.00 per hour Search managed by: Maryam ...

Ferrellgas

Customer Service Specialist

Hillsboro, OR · On-site

$18.50 - $24.50/hr

You'll support customers and work closely with internal teams to ensure high-quality experience ... Answering phones, chat, social media, or email in a polite, courteous, and professional manner.

NetVendor

Customer Service Lead

Tualatin, OR · On-site

Provide real-time support and guidance to Customer Service Representatives during their calls or ... Proficient in Microsoft Word, Excel, and Outlook, and comfortable using chat platforms and customer ...

NetVendor LLC

Customer Service Lead

Tualatin, OR · On-site

Provide real-time support and guidance to Customer Service Representatives during their calls or ... Proficient in Microsoft Word, Excel, and Outlook, and comfortable using chat platforms and customer ...

NetVendor

Customer Service Lead

Tualatin, OR · On-site

Provide real-time support and guidance to Customer Service Representatives during their calls or ... Proficient in Microsoft Word, Excel, and Outlook, and comfortable using chat platforms and customer ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Evergreen Federal Bank

Support Staff CSR

Rogue River, OR · On-site

$18 - $19.50/hr

We are currently accepting applications for a Support Staff Customer Service Rep based in our Rogue River branch office. $18.00 - $19.50 per hour, depending on experience Job Summary and ...

NICE

OR

$19.25 - $26.50/hr

... service and support to NiCE customers. In this customer-facing role, you will build strong ... Provide support to customers during standard business hours through phone, chat, email, and screen ...

Climate First Bank

OR · On-site

$16 - $21.75/hr

... support to our branches and will serve as an extension of our in-branch services. You'll be ... Master Communicator- Whether it's in-person, on camera, phone, or chat - you communicate with ...

firemountain

Customer Service Representative

Grants Pass, OR

$16 - $21.75/hr

Respond promptly to customer inquiries via phone, email, and chat, in a friendly, professional, and ... Utilizing customer service software to input products, research questions, and resolve issues about ...

Web Hosting Northwest

$16 - $21.75/hr

The Customer Service Representative is a key member of our team and is responsible for providing ... De-escalate customer issues and provide step-by-step solutions via phone, email and chat

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Showing results 21-40

All JobsCustomer Service Chat Support JobsCustomer Service Chat Support Jobs in Oregon

Customer Service Chat Support information

See Oregon salary details

$12

$20

$29

How much do customer service chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service chat support in Oregon is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $22.12 per hour, depending on experience, location, and employer.

What are the most common challenges faced by customer service chat support representatives and how can they overcome them?

Customer Service Chat Support representatives often encounter challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and accurately resolving issues without visual cues. To overcome these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases effectively, and practice clear, empathetic communication. Many companies provide ongoing training and peer support, which can help representatives improve their problem-solving abilities and maintain high-quality customer interactions.

What is the difference between Customer Service Chat Support vs Customer Service Representative?

AspectCustomer Service Chat SupportCustomer Service Representative
Work EnvironmentOnline chat platforms, remote workIn-person, call centers, or remote
Required SkillsWritten communication, typing speed, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training
Industry UsageRetail, tech, e-commerce, telecomRetail, banking, telecom, hospitality

Customer Service Chat Support focuses on online written communication via chat platforms, often requiring quick typing and problem-solving skills. Customer Service Representatives may work in person or over the phone, emphasizing verbal communication and interpersonal skills. Both roles serve customer needs but differ mainly in communication method and work environment.

What are the key skills and qualifications needed to thrive as a customer service chat support representative?

To thrive as a Customer Service Chat Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is typically required. Patience, empathy, and the ability to multitask are vital soft skills for effectively assisting customers in a fast-paced, digital environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and positive brand experiences.

How much does a customer service chat support agent make?

Customer service chat support agents typically earn an average hourly wage ranging from $12 to $20, depending on experience, location, and the company. Salaries can also include benefits such as flexible schedules and remote work options, with some roles offering performance-based bonuses.

How do you become a customer service chat support agent?

To become a customer service chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer support software. Some employers may prefer prior experience in customer service or related fields, and training is often provided on the job to familiarize agents with company policies and tools.

What is customer service chat support?

Customer Service Chat Support refers to representatives who assist customers through online chat platforms, helping them resolve issues, answer questions, and provide information about products or services. Unlike phone support, chat support enables customers to communicate in real time via text, often through a company’s website or app. Chat support agents must be skilled in written communication, problem-solving, and multitasking to handle multiple conversations efficiently. This role is essential for businesses looking to provide quick, convenient, and effective customer service online.
What job categories do people searching Customer Service Chat Support jobs in Oregon look for? The top searched job categories for Customer Service Chat Support jobs in Oregon are:
What cities in Oregon are hiring for Customer Service Chat Support jobs? Cities in Oregon with the most Customer Service Chat Support job openings:
Customer Service Chat Support jobs near you
Infographic showing various Customer Service Chat Support job openings in Oregon as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $42,213 per year, or $20.3 per hour.

Customer Service Representative (CSR)

Consensus Cloud Solutions

OR

$17.87 - $28.85/hr

Full-time

PTO

Posted 24 days ago

Job description

How you will impact the organization...

The agent is directly communicating with the fast growing number of end-users by phone and e-mail and helping them set up, solve any problems they may have and make a sale if they have a need for the service. Enthusiasm and Energetic are critical attributes for the position. Prior experience in a call center or similar position is essential.

The value you will deliver...

  • Responsible for customer technical support, calls, and emails efficiently, accurately and in a professional manner using excellent customer service skills.
  • Responsible for contacting customers in regards to service issues specifically with a view to retaining customers or checking for potential fraud.
  • Responding to chats and emails as required.
  • Assume responsibility for learning, in detail, about company products and using this knowledge to solve customers' technical problems and seeing these through to completion.
  • Maintain client work schedule and service level requirements.
  • Identifies and records all customer calls and provides troubleshooting aids to assist colleagues in solving problems for the future.
  • Provides comprehensive quality feedback and suggestions on training needs, other improvements and quality shortcomings to their team supervisor.
  • Report accurately on calls inbound and outbound, record calls and call details on company systems.
  • Fulfill special project requests, and support porting or HP as required.
  • Ability to work flexible work hours
  • Follow up on customer escalations. 
  • Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

What you will bring to the table...

  • 2+ years experience in a customer technical support inbound call center environment.
  • 2+ Years experience resolving basic user related technical problems with directions given over the telephone or via email. 
  • Excellent communication skills.
  • Superior problem solving skills.
  • Proficiency in Salesforce 
  • Experience resolving basic user related technical problems with directions given over the telephone.
  • Ability to work both independently and as part of a team is a must.
  • Cross functional skills in supporting customers via chat and email.
  • Experience supporting added areas of support functions, examples could include special projects, porting, HP support etc.

You will stand out if you also have...

  • IOS experience is a plus 
  • HTML experience a plus
  • Active, transferable U.S. Security clearance at the Public Trust level or higher preferred.

Additional details...

  • Location requirements:  Fully remote within the U.S. 
  • Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
  • Technology requirements: Reliable, high speed internet.
  • Eligible for sponsorship: No.
  • Security Clearance: This position is contingent upon satisfactory completion of a more extensive background check through the Federal Government as a Public Trust Position. Requirements include (subject to change), but are not limited to, active U.S. Citizenship or green card holder residing in the U.S. for a minimum of 3 years and working location in the U.S.

The compensation for this role is up to $17.87 - $28.85 an hour USD. This position may be eligible for pre-approved overtime. Also included in this package for this position for compensation considerations may also include ESPP, accrued vacation, sick time, holidays and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.

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