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Customer Service Assistant Jobs in Oregon (NOW HIRING)

service assistant

Madras, OR ยท On-site

$15.50 - $20.50/hr

Greeting customers and directing them to available mechanics * Consulting with mechanics regarding ... Service assistant responsibilities include greeting customers, listening to their needs and ...

service assistant

Madras, OR

$15.50 - $20.50/hr

Greeting customers and directing them to available mechanics * Consulting with mechanics regarding ... Service assistant responsibilities include greeting customers, listening to their needs and ...

service assistant

Madras, OR ยท On-site

$15.50 - $20.50/hr

Greeting customers and directing them to available mechanics * Consulting with mechanics regarding ... Service assistant responsibilities include greeting customers, listening to their needs and ...

service assistant

Madras, OR

$15.50 - $20.50/hr

Greeting customers and directing them to available mechanics * Consulting with mechanics regarding ... Service assistant responsibilities include greeting customers, listening to their needs and ...

service assistant

Madras, OR ยท On-site

$15.50 - $20.50/hr

Service assistant responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance ...

Busser / Service Assistant

Hillsboro, OR ยท On-site

$16.80 - $18.80/hr

They will assist with catering orders, including delivery when applicable ... All Team Members must demonstrate customer service expertise by providing an individualized ...

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service Specialist

Ashland, OR ยท On-site

$17.50 - $23/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

Customer Service Specialist

Medford, OR ยท On-site

$18 - $23.75/hr

Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining needs and presenting appropriate products and services

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Customer Service Assistant information

See Oregon salary details

$12

$21

$29

How much do customer service assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service assistant in Oregon is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
What are the most commonly searched types of Customer Service jobs in Oregon? The most popular types of Customer Service jobs in Oregon are:
What cities in Oregon are hiring for Customer Service Assistant jobs? Cities in Oregon with the most Customer Service Assistant job openings:
Infographic showing various Customer Service Assistant job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,037 per year, or $21.2 per hour.

$15.50 - $20.50/hr

Full-time

Re-posted 3 days ago


Job description

Are you looking for a great place to work that you can call home? If you said 'yes,' we want to hear from you!
Service assistant responsibilities include:
  • Greeting customers and directing them to available mechanics
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
  • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
Job brief
We are looking for an Internal service Advisor to join our team and act as a liaison between our customers and our Service Team.
Service assistant responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.
Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.
Responsibilities
  • Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
  • Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
  • Manage and oversee the dealership's workflow and schedule
  • Call customers to advise them about service changes or car pick-up times
  • Maintain positive customer relationships to ensure repeat business
Requirements and skills
  • A strong understanding of automotive technology and the automotive industry
  • Proficiency with industry-specific software
  • Excellent customer service, interpersonal and communication expertise
  • Strong organizational, decision-making and problem-solving skills
    Benefits
  • Paid training
  • Family-owned
  • Employee discounts
  • Flexible schedules
  • Fast Growing Dealership
  • Extremely Large Customer Base