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Customer Service Chat Support Jobs in Delaware (NOW HIRING)

Royal Farms

Customer Service Associate

Bridgeville, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Rehoboth Beach, DE · On-site

$17 - $18/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Royal Farms

Customer Service Associate

Harbeson, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Milford, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Smyrna, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Dover, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

New Castle, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Selbyville, DE · On-site

$17 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Newark, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

DE · On-site

$17 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Wilmington, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Dover, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Dover, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Dagsboro, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Middletown, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

Royal Farms

Customer Service Associate

Felton, DE · On-site

$15 - $19/hr

Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused ...

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Showing results 1-20

All JobsCustomer Service Chat Support JobsCustomer Service Chat Support Jobs in Delaware

Customer Service Chat Support information

See Delaware salary details

$12

$19

$28

How much do customer service chat support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for customer service chat support in Delaware is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

Are chat support jobs legit?

Customer service chat support jobs are legitimate positions offered by many companies to assist customers via online chat platforms. These roles typically require good communication skills, familiarity with chat tools, and sometimes specific training or certifications. Job seekers should verify the employer's credibility and avoid offers that ask for upfront payments or personal financial information.

What are the most common challenges faced by Customer Service Chat Support representatives and how can they overcome them?

Customer Service Chat Support representatives often encounter challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and accurately resolving issues without visual cues. To overcome these challenges, it's important to develop strong multitasking skills, use templates and knowledge bases effectively, and practice clear, empathetic communication. Many companies provide ongoing training and peer support, which can help representatives improve their problem-solving abilities and maintain high-quality customer interactions.

How to become a customer support chat agent?

To become a customer support chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or ticketing software. Some employers may require prior customer service experience or specific training, and having good problem-solving abilities is essential for success in this role.

What is the difference between Customer Service Chat Support vs Customer Service Representative?

AspectCustomer Service Chat SupportCustomer Service Representative
Work EnvironmentOnline chat platforms, remote workIn-person, call centers, or remote
Required SkillsWritten communication, typing speed, problem-solvingVerbal communication, interpersonal skills
Common CertificationsCustomer service or communication coursesNone typically required, but customer service training
Industry UsageRetail, tech, e-commerce, telecomRetail, banking, telecom, hospitality

Customer Service Chat Support focuses on online written communication via chat platforms, often requiring quick typing and problem-solving skills. Customer Service Representatives may work in person or over the phone, emphasizing verbal communication and interpersonal skills. Both roles serve customer needs but differ mainly in communication method and work environment.

What are the key skills and qualifications needed to thrive as a Customer Service Chat Support representative, and why are they important?

To thrive as a Customer Service Chat Support representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is typically required. Patience, empathy, and the ability to multitask are vital soft skills for effectively assisting customers in a fast-paced, digital environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and positive brand experiences.

How much do chat support agents make?

Customer service chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and the company. Entry-level positions may pay closer to minimum wage, while experienced agents with specialized skills can earn higher wages or bonuses. Many roles also offer flexible schedules and remote work options.

How to make 1000 a week remotely?

Customer Service Chat Support roles typically pay hourly, with earnings depending on hours worked and pay rate, often ranging from $10 to $20 per hour. To make $1,000 weekly, you would need to work approximately 50 to 100 hours at these rates, which may require overtime or multiple shifts. Developing strong communication skills and familiarity with chat platforms can improve efficiency and earning potential in remote customer support jobs.

What is Customer Service Chat Support?

Customer Service Chat Support refers to representatives who assist customers through online chat platforms, helping them resolve issues, answer questions, and provide information about products or services. Unlike phone support, chat support enables customers to communicate in real time via text, often through a company’s website or app. Chat support agents must be skilled in written communication, problem-solving, and multitasking to handle multiple conversations efficiently. This role is essential for businesses looking to provide quick, convenient, and effective customer service online.
What are popular job titles related to Customer Service Chat Support jobs in Delaware? For Customer Service Chat Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Customer Service Chat Support jobs in Delaware look for? The top searched job categories for Customer Service Chat Support jobs in Delaware are:
Customer Service Chat Support jobs near you
Infographic showing various Customer Service Chat Support job openings in Delaware as of July 2026, with employment types broken down into 60% Full Time, 9% Part Time, 1% Temporary, 29% Contract, and 1% Summer. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $39,960 per year, or $19.2 per hour.
Customer Service Associate

Customer Service Associate

Royal Farms

Bridgeville, DE • On-site

$15 - $19/hr

Full-time

Re-posted 15 days ago

Royal Farms rating

5.0

Company rating: 5.0 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

30th of 48 rated convenience stores

Job description

Job Purpose
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.
The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.
Essential Functions
Customer Service & Engagement
    • Ensure every customer receives outstanding service by creating a friendly environment-greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge.
    • Respond promptly to customer inquiries about merchandise and assist with product selection.
    • Communicate with store leadership about customer requests, vendor issues, and product damages.

Point of Sale & Transactions
    • Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.
    • Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.
    • Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.
    • Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.
    • Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.

Food & Beverage Service
    • Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.
    • Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.
    • Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.

Merchandising & Stocking
    • Restock products and supplies to maintain a fully stocked store.
    • Check expiration codes, face and inspect items, pull and discard expired products per company procedures.

Store Cleanliness & Safety
    • Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).
    • Maintain a clean and organized work area to ensure safe working conditions.
    • Immediately report unsafe conditions to store leadership.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Qualifications
Required
    • Must be at least 16 years old.
    • Must have strong communication and customer service skills.
    • Must demonstrate the ability to work both independently and as part of a team.
    • Must be able to multitask effectively in a fast-paced environment.
    • Must be able to learn and follow all Royal Farms safety processes and procedures.

Preferred
    • Prior experience in food service and/or customer service.

Success Factors
  • Customer Focus - Consistently delivers friendly, attentive, and accurate service to every customer, creating a welcoming and efficient experience that supports brand loyalty.
  • Operational Consistency - Maintains high standards of cleanliness, food safety, and merchandising while accurately executing all assigned tasks and procedures during the shift.
  • Team Dependability - Demonstrates reliability, flexibility, and strong communication within the team environment, supporting store goals and adapting effectively to fast-paced demands.

Work Requirements
  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks like squatting, stooping, and crouching.
  • Must be comfortable working around hot equipment and cleaning products.
  • Ability to be punctual and arrive to work on time.
  • Must wear slip-resistant shoes while on duty.
  • Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs.
  • Ability to adhere to assigned schedules and arrive to work on time as required by business needs.

Pay Range
USD $15.00 - USD $19.00 /Hr.

What Royal Farms employees say

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Hours and flexibility

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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