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Customer Service Assistant Jobs in Springfield, TN

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Customer Service Assistant information

See Springfield, TN salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service assistant in Springfield, TN is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.59 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Springfield, TN?

The most popular types of Customer Service jobs in Springfield, TN are:

What are popular job titles related to Customer Service Assistant jobs in Springfield, TN?

For Customer Service Assistant jobs in Springfield, TN, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Springfield, TN look for?

The top searched job categories for Customer Service Assistant jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Customer Service Assistant jobs?

Cities near Springfield, TN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,335 per year, or $18.9 per hour.

Customer Service Attendant

Champion Car Wash

Pleasant View, TN • On-site

$15/hr

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

Job description

Champion Car Wash – Customer Service Attendant 

Location:  Champion Car Wash – 101 Ren Mar Dr, Pleasantview, TN 37146

Job Type: Part-Time or Full-Time | Hourly Pay | Growth Opportunities 

About Us: 

At Champion Car Wash, we deliver more than just a clean car — we deliver a Champion-level experience. Our team is committed to providing friendly service, exceptional wash quality, and a welcoming environment for every guest, every time. We’re growing fast and looking for motivated, customer-focused individuals to join our team! 

Position Overview: 

The Customer Service Attendant is the face of Champion Car Wash. You'll be responsible for ensuring every customer has a smooth, friendly, and efficient experience—from greeting guests and assisting at the pay stations to prepping vehicles and maintaining a clean site. If you love working outdoors, staying active, and making someone's day a little brighter, this is the job for you! 

Key Responsibilities: 

  • Greet customers with a smile and positive attitude 

  • Assist customers with selecting wash services and using pay stations 

  • Guide vehicles safely onto the conveyor 

  • Prep vehicles by spraying problem areas (e.g., bugs, wheels) 

  • Maintain cleanliness of site, lot, and equipment 

  • Monitor wash quality to ensure every car leaves clean 

  • Promote membership programs and upsell services when appropriate 

  • Follow all safety and operational procedures 

Qualifications: 

  • Friendly, energetic, and customer-focused attitude 

  • Ability to work outdoors in all weather conditions 

  • Ability to stand for extended periods and perform physical tasks 

  • Team player who takes direction well and contributes to a positive environment 

  • Previous customer service or car wash experience is a plus (but not required) 

  • Must be dependable and punctual 

  • Weekend availability preferred 

Benefits: 

  • Competitive hourly pay 

  • Opportunity for performance-based bonuses 

  • Flexible scheduling (part-time or full-time) 

  • Paid training and career advancement opportunities 

  • Free car washes 

  • Medical/Dental/Vision Available 

 
Join Our Winning Team! 
If you're ready to work hard, have fun, and deliver outstanding service, we want to meet you! 

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