ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Springfield, TN

STI

Administrative Service Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

• Phones o Answering a multi-line phone o Screening and directing calls o Providing basic customer service to callers • Distributing faxes and mail • Maintaining shared inboxes o Printing ...

Alphabe Insight

Customer Service Agent

Nashville, TN · On-site

$40K - $44K/yr

Customer Service Agent At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships.

RTO One

Be Seen First

Customer Service Representative

Nashville, TN · On-site

$18 - $20/hr

What You'll Do * Assist customers over the phone with questions about their accounts, payments, products, and services. * Provide friendly, professional support while resolving customer concerns and ...

DSV A/S

Customer Service Supervisor

Clarksville, TN · On-site

$60K - $70K/yr

Audit, research, report, and resolve customer service issues • Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Springfield, TN

Customer Service Assistant information

See Springfield, TN salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service assistant in Springfield, TN is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Springfield, TN?

The most popular types of Customer Service jobs in Springfield, TN are:

What are popular job titles related to Customer Service Assistant jobs in Springfield, TN?

For Customer Service Assistant jobs in Springfield, TN, the most frequently searched job titles are:

What cities near Springfield, TN are hiring for Customer Service Assistant jobs?

Cities near Springfield, TN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,335 per year, or $18.9 per hour.

Administrative Service Assistant

STI

Nashville, TN • On-site

$17.50 - $23.50/hr

Full-time

Re-posted 5 days ago

Job description

• Phones
o Answering a multi-line phone
o Screening and directing calls
o Providing basic customer service to callers
• Distributing faxes and mail
• Maintaining shared inboxes
o Printing, filing, and distributing CDC reports
o Drafting, requesting approval for, and sending all staff emails
• Keying, tracking, and following up on maintenance requests
• Keying, tracking, and following up on IT-related requests
• Maintaining 7th floor conference room
o Tidying room at the end of the day
o Assisting with AV, as needed
o Approving or rescheduling meetings, as needed
• Assisting with conference room scheduling (other conf. rooms)
• Managers' Meeting minutes
Preparing newsletter
Preferred Education and Experience: Graduation from an accredited college or university with a bachelor's degree; and at least one year qualifying full- time increasingly responsible sub-professional experience or paraprofessional or professional experience. Experience may substitute education on a year for year basis.

Apply