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Customer Service Representative Work From Home Jobs in Springfield, TN

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Remote, Nashville, TN Area Work From Home Opportunity (All Equipment Provided) Pay: $17 per hour We are seeking customer-focused HR Customer Service Representatives to assist employees and former ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Customer Service Representative Work From Home information

See Springfield, TN salary details

$9

$17

$25

How much do customer service representative work from home jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service representative work from home in Springfield, TN is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.76 per hour, depending on experience, location, and employer.

What does a work from home customer service representative do?

As a work from home customer service representative, your duties are to take customer calls, answer their questions, confirm customer orders, and respond to customer feedback via phone, emails, or chat platforms. Your responsibilities require you to be familiar with the different services and products your company provides. You may deal specifically with ordering and billing issues, or you may provide more product support and technical help to customers. If you do not have answers, you forward them to a manager or more senior representative.

What are the main challenges of working as a customer service representative from home, and how can I overcome them?

Working remotely as a Customer Service Representative often involves challenges such as maintaining focus in a home environment, managing time effectively, and staying connected with your team. To overcome these, it's important to set up a dedicated workspace, follow a structured schedule, and use communication tools like chat or video calls to stay in touch with colleagues and supervisors. Employers often provide training and resources to help you succeed, and proactively reaching out for support can make a big difference.

What are the key skills and qualifications needed to thrive as a customer service representative working from home?

To thrive as a Customer Service Representative working from home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM (Customer Relationship Management) software, live chat systems, and basic computer applications is often required. Outstanding soft skills include patience, active listening, and self-motivation to effectively handle customer concerns independently. These competencies are vital to ensure customer satisfaction and maintain productivity in a remote environment.

What does a customer service representative do when working from home?

A Customer Service Representative working from home assists customers by answering their questions, resolving issues, and providing information about products or services via phone, email, or chat. They use specialized software and communication tools to handle inquiries, process orders, and troubleshoot problems. Working remotely, they must maintain a quiet workspace, reliable internet connection, and strong communication skills to deliver a positive customer experience.

What is a customer service representative work from home?

The job duties of a work from home customer service representative focus on providing support for patrons who contract a company with questions or support requests. In this position, you work on your home computer and use a telephone cell phone to field calls. Your responsibilities usually include answering inbound phone calls, though some virtual customer service reps also help customers troubleshoot via email or over a chat application. You assess the needs of each customer, answer relevant questions, and respond to any service requests. In these jobs, you follow employer or client guidelines and procedures when responding to issues.

What is the difference between Customer Service Representative Work From Home vs Customer Support Specialist?

AspectCustomer Service Representative Work From HomeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; technical knowledge may be required
Work EnvironmentRemote, home-based setting with computer and phoneRemote or on-site, depending on company; may involve technical tools
Industry UsageCommon across retail, telecom, finance, and service sectorsCommon in tech, software, and product-based companies
Search & Comparison IntentPeople looking for remote customer service rolesPeople seeking specialized customer support roles with technical focus

While both roles involve assisting customers, Customer Service Representatives Work From Home typically handle general inquiries and support across various industries remotely. Customer Support Specialists often focus on technical issues or product-specific support, sometimes requiring additional technical knowledge. The choice depends on your skills and career focus within customer support.

What are popular job titles related to Customer Service Representative Work From Home jobs in Springfield, TN?

For Customer Service Representative Work From Home jobs in Springfield, TN, the most frequently searched job titles are:

What cities near Springfield, TN are hiring for Customer Service Representative Work From Home jobs?

Cities near Springfield, TN with the most Customer Service Representative Work From Home job openings:

Infographic showing various Customer Service Representative Work From Home job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $36,923 per year, or $17.8 per hour.

Insurance Sales Representative - Work from Home

Symmetry

Nashville, TN • Remote

Full-time

Re-posted 25 days ago


Job description

Insurance Sales Representative - Work from Home 

Must be authorized to work in the US, no work visas offered at this time

Organization Description:

The Hunt Agency is an insurance group dedicated to the pursuit of excellence by inspecting what we expect and never forgetting that the agent is catalytic.

When we help enough people either by helping clients or mentoring agents we realize our goals. Our out of the box thinking affords us the opportunity to dream big while implementing realistically.

Job Details:

Many of the Top Leaders in our company made that same transition from the trades, food service, hospitality, customer service, or other sales positions. These individuals were looking for a fresh start in their career that wouldn't require them to get an expensive degree and that wouldn't leave them looking for something new every time a recession came along. A true opportunity to build a great career, with excellent income on the foundation of a solid industry.

The Hunt Agency is on a mission to Protect Families and Develop Leaders. We have been in business since 2018 when Jordan Hunt started as a Field Underwriter for SFG. In that time we have gone from protecting 150 families a year to at least 1600 families a month currently. Our team is a place for growing people to grow their careers and impact others through our leadership incentives and development process. Our top leaders all started with us as brokers so they know what it takes to win and grow!

This is a commission only position. Our success is only measured by the value we add to our clients and our team. We are not the team for everyone. We are the team for anyone who is prepared to do what it takes to be a top player and leader.

Are you looking for an opportunity to get your foot in the door in a new industry and grow a great career?

Are you hard working and driven?

Are you coachable?

Are you ready to climb to the next level personally and professionally?

If so, send us your resume and a cover letter explaining what makes you a great fit for our organization to qualify for an interview.

The Hunt Agency & Accolades

Best Places to Work for Recent Grads, Experience a ConnectEDU company, 2012

Top Company Cultures, Entrepreneur Magazine, 2017

Inc. 5000 Fastest Growing Private Companies in America, Inc. Magazine, 2016, 17, & 19

CultureIQ and Entrepreneur's Top Company Culture List, 2016 -2020

Responsibilities:

Seeking highly competent and driven applicants to help families in your local area find the best mortgage protection insurance.

This is a 100% commission position with hands-on training and zero cold calls in the Life and Health Insurance Field.

Who are we looking for:

Candidates will be able to build relationships with families, good communication skills are a must.

Candidates must be able to manage their own schedule and be willing to work remotely, your ability to manage your time will be key to success.

Candidates must possess the ability to work hard and be organized, hands on training is available from start to finish.

Candidates must be interested in being part of a company where taking the initiative and effort is rewarded.

The selected individual will be able to take advantage of our lead system, agency ownership opportunity (available to all agents within their first year), and enjoy a real work-life balance business model. Ideal candidates must have a growth mindset, be an individual of high character, and possess a natural desire to help people. This is a business opportunity for the right candidate who isnt looking for another job, but for unique results from a unique system.

Requirements:

Must have a life insurance license or be willing to obtain one.

Hunt Agency | Regional Sales Manager

No agents success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.

SFG0016490


Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009