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Customer Service Assistant Jobs in Oneida, TN (NOW HIRING)

Family Dollar

Customer Service Associate I

La Follette, TN · On-site

$13.25 - $18.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Dollartree

Customer Service Associate I

Huntsville, TN · On-site

$13 - $18/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Jellico, TN · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Whitley City, KY · On-site

$13 - $18/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Jellico, TN · On-site

$13.25 - $18.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Jamestown, TN · On-site

$11.50 - $15.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Byrdstown, TN · On-site

$12 - $16.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Pine Knot, KY

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Jamestown, TN · On-site

$11.50 - $15.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Oneida, TN · On-site

$12.50 - $17.25/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Monticello, KY · On-site

$12.25 - $17/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

Customer Service Associate I

Rocky Top, TN · On-site

$12.75 - $17.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Duties include, but are not limited to, the following: * Assist customers with questions and ...

Dollar Tree

Customer Service Associate I

Williamsburg, KY · On-site

$12.50 - $17.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Wartburg, TN · On-site

$13 - $18/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Jacksboro, TN · On-site

$14.50 - $19.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Lake City, TN · On-site

$12.75 - $17.50/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Pine Knot, KY · On-site

$13.75 - $19/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Monticello, KY · On-site

$12.25 - $17/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service Associate I

Monticello, KY · On-site

$12.25 - $17/hr

Duties include, but are not limited to, the following: * Assist customers with questions and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Customer Service Assistant information

See Oneida, TN salary details

$10

$17

$24

How much do customer service assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service assistant in Oneida, TN is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.71 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Oneida, TN?

The most popular types of Customer Service jobs in Oneida, TN are:

What are popular job titles related to Customer Service Assistant jobs in Oneida, TN?

For Customer Service Assistant jobs in Oneida, TN, the most frequently searched job titles are:

What cities near Oneida, TN are hiring for Customer Service Assistant jobs?

Cities near Oneida, TN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Oneida, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,947 per year, or $17.3 per hour.

Customer Service Representative (CSR)

First Financial Credit

Whitley City, KY • On-site

$14.50 - $19.75/hr

Full-time

Posted 6 days ago

Job description

Essential Duties & Responsibilities
To perform this position successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.
  • Greet customers, whether in person or by telephone, ascertain the customer's needs, and refer them to the appropriate person within the branch who can handle their needs.
  • Apply customer payments and payoffs for both walk-in customers and those who pay by mail.
  • Operate cash drawer using FFC cash security procedures.
  • Balance cash drawer and complete deposits on a daily basis.
  • Solicit walk-in customers.
  • Take and process a quality application.
  • Enter new and renewal loans into system and print loan documents.
  • Handle incoming and outgoing correspondence.
  • Assist in general office filing.
  • Assist with keeping the office neat and presentable at all times.
  • Process and mail credit denials.
  • Learn and adhere to all policies in the FFC Operations Manual, as well as all governing local, state and federal regulations and laws.
  • Telephone delinquent accounts that are less than 30 days past due.
  • File all recording documents on loans with the appropriate municipal agency.
  • Process end-of-month insurance report and remittance.
  • Maintain and follow up on collateral protection insurance.
  • Follow-up and process A&H and death insurance claims.
  • Close direct loans at the Manager's request.
  • Perform other related duties as assigned.

Qualifications
The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Provide excellent customer service while exhibiting dedication to First Financial Credit's mission, vision, and values.
  • Ability to accurately count change back to a customer in both paper and coin format.
  • Ability to promote and sell loan products and meet or exceed branch goals.
  • Proficient in the use of Microsoft Office products and information systems that are applicable to the financial credit environment.
  • Ability to deal effectively and tactfully with customers even in stressful situations.
  • Ability to work with a team and members of other departments.
  • Ability to work with little direct supervision in carrying out the tasks and responsibilities assigned.
  • Strong attention to detail.
  • Ability to handle sensitive documents or other confidential information.
  • Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Ability to manage time and be efficient and effective in the completion of assignments.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar including the ability to comprehend written sentences and paragraphs in work related documents.
  • Ability to manage time and be efficient and effective in the completion of assignments.
  • Knowledge of arithmetic and their applications specific to the position.

Physical Demands and Abilities
The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to look at a computer screen for long periods of time.
  • Ability to sit for long periods of time. An example would include sitting at a desk to complete and review loan applications.
  • Ability to stand at a counter to assist a customer, stoop or bend to pick up an object or retrieve a file from a filing cabinet, or lift and carry an object which may weigh up to 15 pounds.
  • Ability to demonstrate manual dexterity through typing on a keyboard, sorting through paperwork, reaching and grabbing objects and filing.
  • Ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Ability to communicate information and ideas in speaking and writing so others will understand.
  • Ability to see details at close range (within a few feet of the observer).
  • Ability to tell when something is wrong or is likely to go wrong and initiate appropriate solutions, knowing when it is necessary to escalate to the next level of management.
  • Ability to operate standard business equipment such as fax, computer, printer, copier, etc.

Required Education and/or Experience
  • High School Diploma or the equivalent.
  • One (1) year experience in a consumer finance company or lending environment is preferred.

Other Requirements
  • May be required to attend activities outside the office to stay abreast of new developments, best practices, and statutory and regulatory changes.
  • Pursuant to the Drug Free Workplace Act of 1988, all employees must remain drug free and alcohol free when reporting to work and while engaged in any work related activities.
  • Ability to work flexible schedules that may include early/late or weekend working hours.

EOE
We are committed to ensure fair and equal treatment for everyone we employ and as such, we are a proud Equal Opportunity Employer. We value diversity and believe employment, training, and promotional opportunities should be available to all persons without regard to race, color, gender (including gender nonconformity, gender identity, status as a transgender individual, and sexual orientation), sex (including pregnancy), age, religion, national origin, ethnicity, physical or mental disability, genetic information, political affiliation, protected veteran status or membership in the armed services, or any other consideration that is protected by applicable federal ,state, and local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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