ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Springfield, TN

Alphabe Insight

Customer Service Assistant

Nashville, TN · On-site

$47K - $51K/yr

Customer Service Assistant At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships.

Biz Voice Boost

Customer Service Assistant

Nashville, TN · On-site

$16.75 - $23/hr

We are looking for a friendly and dependable Customer Service Assistant to ensure a positive and seamless customer experience. Key Responsibilities: * Respond to customer inquiries and resolve ...

City Winery

Service Assistant

Nashville, TN · On-site

$14.50 - $19.25/hr

City Winery to deliver the highest end combined culinary and cultural experience to our customers ... Position Summary Service Assistants are responsible for providing a clean and pleasant dining ...

Wilsonbank

Customer Service Representative

Gallatin, TN · On-site

$15 - $20.50/hr

Develop and grow knowledge of new and existing products and services * Assist customers with account-related issues or concerns, recognizing when escalation is needed to improve the customer ...

STI

Administrative Service Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

... customer service lobby to ensure safety, traffic flow, and supplies. Reports suspicious documents, activity, or behavior to supervisor for further action or investigation. 7. Retrieves original ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Springfield, TN

Customer Service Assistant information

See Springfield, TN salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service assistant in Springfield, TN is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Springfield, TN?

The most popular types of Customer Service jobs in Springfield, TN are:

What are popular job titles related to Customer Service Assistant jobs in Springfield, TN?

For Customer Service Assistant jobs in Springfield, TN, the most frequently searched job titles are:

What cities near Springfield, TN are hiring for Customer Service Assistant jobs?

Cities near Springfield, TN with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,335 per year, or $18.9 per hour.

Customer Service Assistant

Alphabe Insight

Nashville, TN • On-site

$47K - $51K/yr

Other

Posted 7 days ago

Job description

Customer Service Assistant

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary: We are seeking a friendly and motivated Customer Service Assistant to provide exceptional support and help create positive customer experiences. This role is ideal for individuals who enjoy assisting others, building relationships, and developing valuable professional skills in a collaborative, fast-paced environment.

Responsibilities:

  • Welcome customers and provide friendly, professional assistance.
  • Assist with resolving routine customer concerns promptly and courteously.
  • Identify customer needs and provide appropriate solutions.
  • Build positive customer relationships through outstanding service.
  • Maintain organized records of customer interactions.
  • Support customer satisfaction and service quality initiatives.
  • Collaborate with team members to achieve service goals.
  • Follow company customer service standards and procedures.
  • Participate in ongoing training and professional development.

Benefits:

  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive and collaborative work environment
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching

Qualifications:

  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills.
  • Positive attitude and eagerness to learn.
  • Excellent organizational and multitasking abilities.
  • Strong problem-solving and customer service skills.
  • Ability to work effectively in a collaborative, team-oriented environment.
  • Reliable, adaptable, and detail-oriented.
  • Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.

Additional Information:

  • Competitive Salary: $47,000 – $51,000 annually.
  • Opportunities for professional growth and career advancement.
  • Comprehensive training and ongoing development.
  • Supportive, collaborative, and inclusive work environment.
  • Performance recognition and advancement opportunities.
  • Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
  • Full-Time Position.

Apply