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Customer Service Assistant Jobs in Springfield, TN

B G Distributing

Be Seen First

Customer Service / Inside Sales

Nashville, TN · On-site

Customer Service / Inside Sales / Support B & G Distributing is seeking an Inside Sales / Support ... * Assist customers with determination of product requirements . * Assist in maintaining an ...

Service Partners

CSR

Goodlettsville, TN · On-site

$20 - $40/hr

Exemplary customer service skills, analytics and problem-solving skills. * Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. * Any other ...

STI

Administrative Service Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

... customer service lobby to ensure safety, traffic flow, and supplies. Reports suspicious documents, activity, or behavior to supervisor for further action or investigation. 7. Retrieves original ...

STI

Administrative Service Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

• Phones o Answering a multi-line phone o Screening and directing calls o Providing basic customer service to callers • Distributing faxes and mail • Maintaining shared inboxes o Printing ...

CFS

Customer Service Representative

Goodlettsville, TN · On-site

$18 - $20/hr

Customer Service Representative Goodlettsville, TN $18-$20 per hour Financial Services / Credit ... * Assist with onboarding and training of new employees, including conference call procedures and ...

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Customer Service Assistant information

See Springfield, TN salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for customer service assistant in Springfield, TN is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What jobs pay 4000 a week without a degree?

Customer Service Assistants typically do not earn $4,000 a week without advanced experience or supervisory responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Success in such roles usually depends on performance, skills, and experience rather than formal education alone.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Springfield, TN? The most popular types of Customer Service jobs in Springfield, TN are:
What are popular job titles related to Customer Service Assistant jobs in Springfield, TN? For Customer Service Assistant jobs in Springfield, TN, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Springfield, TN look for? The top searched job categories for Customer Service Assistant jobs in Springfield, TN are:
What cities near Springfield, TN are hiring for Customer Service Assistant jobs? Cities near Springfield, TN with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Springfield, TN as of June 2026, with employment types broken down into 50% Full Time, 44% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,335 per year, or $18.9 per hour.
Customer Service / Inside Sales

Customer Service / Inside Sales

B G Distributing

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

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Job description

Customer Service / Inside Sales / Support

B & G Distributing is seeking an Inside Sales / Support Representative. You will be responsible for working as part of our sales team and will include activities such as quotes, order entry, order maintenance, order processing and pulling orders for customer pick-up or shipment. .

The position requires, good organizational skills and strong customer service abilities. The successful candidate will be highly motivated and able to work effectively both independently and as part of a team.

  • Assist customers with determination of product requirements .
  • Assist in maintaining an accurate up-to-date inventory management & control system.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service
  • Assist in office duties and maintain clean environment.
  • Assist with warehouse duties including pulling, staging and preparing orders for pick-up or shipment
  • Other duties as assigned.

Qualifications: Previous experience with Equipment, Parts or Service, preferred.

  • Proven communication skills and math skills
  • Basic PC skills
  • Forklift experience a plus (or willingness to learn)
  • Salary commensurate with experience.

Work Location: In person

Job Type: Full-time

Ability to Commute:

  • Nashville, TN 37210 (Required)