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Customer Service Assistant Jobs in Springfield, TN

Wilsonbank

Customer Service Representative

Gallatin, TN

$15 - $20.50/hr

Develop and grow knowledge of new and existing products and services * Assist customers with account-related issues or concerns, recognizing when escalation is needed to improve the customer ...

DSV A/S

Customer Service Supervisor

Clarksville, TN · On-site

$60K - $70K/yr

Audit, research, report, and resolve customer service issues • Assist with maintaining database regarding call volumes and staffing. Suggest changes in staffing based on day of week, industry ...

Champion Car Wash

Customer Service Attendant

Lakewood, TN · On-site

$15/hr

Greet customers with a smile and positive attitude * Assist customers with selecting wash services and using pay stations * Guide vehicles safely onto the conveyor * Prep vehicles by spraying problem ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Springfield, TN

Customer Service Assistant information

See Springfield, TN salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for customer service assistant in Springfield, TN is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What jobs pay 4000 a week without a degree?

Customer Service Assistants typically do not earn $4,000 a week without advanced experience or supervisory responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Success in such roles usually depends on performance, skills, and experience rather than formal education alone.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Springfield, TN? The most popular types of Customer Service jobs in Springfield, TN are:
What are popular job titles related to Customer Service Assistant jobs in Springfield, TN? For Customer Service Assistant jobs in Springfield, TN, the most frequently searched job titles are:
What cities near Springfield, TN are hiring for Customer Service Assistant jobs? Cities near Springfield, TN with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Springfield, TN as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,335 per year, or $18.9 per hour.
Customer Service & Administrative Assistant

Customer Service & Administrative Assistant

Addison Group

Nashville, TN • On-site

$18 - $20/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 6 days ago

Job description

Job Title: Customer Service & Administrative Assistant

Industry: Manufacturing / Professional Services

Location (City, State): Nashville, TN 37217

Assignment Type: Contract-to-Hire (3-6 months before conversion)

Pay: $18-$20/hour

Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM, in person

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Our client is a growing organization experiencing continued expansion and seeking a motivated professional to join their team. This opportunity offers long-term career growth, exposure to multiple business functions, and the chance to develop into customer-facing account or project management roles over time.

Job Description:

The Customer Service & Administrative Assistant serves as the front-office hub for the organization, providing administrative, customer service, and operational support across multiple departments. This role is ideal for someone who enjoys interacting with people, staying organized, and building a long-term career within a growing company. The position supports daily office operations while gaining exposure to accounting, production, operations, and client-facing teams.

Key Responsibilities:

  • Greet visitors, vendors, and employees while managing front desk operations and office access procedures.
  • Answer and direct incoming calls, emails, and inquiries in a professional manner.
  • Monitor office activity and assist with maintaining a secure and organized workplace.
  • Support administrative functions including data entry, filing, document management, and record maintenance.
  • Assist with invoice preparation, account reconciliations, and other basic accounting-related tasks.
  • Coordinate incoming and outgoing mail, packages, and office materials.
  • Collaborate with departments including accounting, operations, production, and customer service.
  • Create and maintain process documentation and administrative procedures.
  • Utilize Microsoft Office applications to support daily business operations.
  • Participate in special projects and process improvement initiatives as assigned.

Qualifications:

  • High school diploma or GED required; Associate's degree preferred.
  • Previous experience in customer service, reception, administrative support, or office coordination required.
  • Exposure to bookkeeping, invoicing, accounting support, or reconciliations is highly preferred.
  • Proficiency with Microsoft Office, including Outlook, Word, and Excel.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Typing speed of at least 40 WPM.
  • Ability to lift up to 40 pounds as needed.
  • Demonstrated desire for long-term career growth and advancement.

Additional Details:

  • Fully onsite position.
  • Light to moderate foot traffic throughout the day.
  • Supports front office operations and serves as a key point of contact for employees and visitors.
  • Opportunity to gain exposure to customer-facing account support functions over time.
  • Looking for candidates seeking stability, growth, and long-term career development.
  • Target start date: August 2026.

Perks:

  • Clear path for career advancement within the organization; the role is open due to a promotion.
  • Exposure to multiple business functions including accounting, operations, and customer service.
  • Opportunity to develop client-facing and project management skills.
  • Collaborative team environment with hands-on training and mentorship.
  • Stable Monday-Friday schedule with occasional overtime opportunities.
  • Join a growing organization where strong performance can lead to expanded responsibilities and advancement.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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