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Customer Service Assistant Jobs in Connecticut (NOW HIRING)

Subaru Stamford

Service Department Assistant

Stamford, CT

$20 - $25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

Subaru Stamford

Service Department Assistant

Stamford, CT

$20 - $25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

Subaru Stamford

Service Department Assistant

Stamford, CT · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

Subaru Stamford

Service Department Assistant

Stamford, CT · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant ... to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

Raymour & Flanigan

Customer Service Lead

Avon, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Newington, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Avon, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

West Hartford, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Hartford, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Newington, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

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Customer Service Assistant information

See Connecticut salary details

$11

$19

$26

How much do customer service assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service assistant in Connecticut is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.73 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Connecticut?

The most popular types of Customer Service jobs in Connecticut are:

What are popular job titles related to Customer Service Assistant jobs in Connecticut?

For Customer Service Assistant jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Connecticut look for?

The top searched job categories for Customer Service Assistant jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Service Assistant jobs?

Cities in Connecticut with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,622 per year, or $19 per hour.

Service Department Assistant

Subaru Stamford

Stamford, CT

$20 - $25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 6 days ago

Job description

Automotive Service Assistant

Location: Subaru Stamford – Stamford, CT
Job Type: Full-Time
Pay: $20.00 - $25.00 per hour (based on experience)
Pay Schedule: Bi-weekly

Join the Team at Subaru Stamford

Subaru Stamford is a busy, growing dealership that has proudly served the Stamford community for over 20 years. We are committed to delivering an exceptional customer experience while fostering a positive, team-oriented workplace where employees can grow professionally.

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant to support our fast-paced Service Department. This position is ideal for someone who enjoys working with people, thrives in a collaborative environment, and has strong administrative and communication skills.

Position Overview

As an Automotive Service Assistant, you will play a vital role in supporting our Service Advisors, Business Development Center (BDC), and customers throughout the service process. You will help ensure smooth day-to-day operations by managing customer communications, creating repair orders, and providing administrative support to our service team.

Responsibilities
  • Answer incoming phone calls professionally and efficiently.
  • Schedule service appointments and direct customer inquiries to the appropriate department.
  • Generate and prepare repair orders accurately.
  • Follow up with customers regarding appointments, service updates, and completed repairs.
  • Assist the Business Development Center (BDC) with customer follow-up calls and appointment confirmations.
  • Support Service Advisors with Xtime communications, including customer updates, approvals, and service recommendations.
  • Maintain accurate customer and vehicle records.
  • Assist with daily administrative tasks within the Service Department.
  • Provide outstanding customer service while creating a welcoming and professional experience.
  • Work collaboratively with advisors, technicians, and management to ensure an efficient service process.
Qualifications
  • Previous customer service or administrative experience preferred.
  • Automotive dealership or service department experience is a plus but not required.
  • Strong verbal and written communication skills.
  • Excellent organizational and multitasking abilities.
  • Comfortable using computers and dealership software.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Professional appearance and positive attitude.
  • Dependable, punctual, and eager to learn.
  • High school diploma or equivalent required.
Benefits

We value our employees and offer a competitive compensation and benefits package, including:

  • Competitive hourly pay: $20.00 - $25.00 per hour
  • Bi-weekly payroll
  • Health insurance
  • Dental insurance
  • 401(k) retirement plan
  • Paid vacation
  • Paid sick time
  • Stable, full-time employment
  • Friendly, supportive team environment
  • Opportunities for growth and advancement within our expanding dealership
Why Subaru Stamford?

For more than 20 years, Subaru Stamford has built a reputation for exceptional customer service and community involvement. As our dealership continues to grow, we're looking for team members who are passionate about helping customers and contributing to a positive workplace culture.

If you're organized, customer-focused, and looking to build a rewarding career with a respected dealership, we'd love to hear from you.

Apply today and become part of the Subaru Stamford team!