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Customer Service Assistant Jobs in Manchester, CT

Raymour & Flanigan

Customer Service Lead

Newington, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Avon, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Avon, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Hartford, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

West Hartford, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Raymour & Flanigan

Customer Service Lead

Newington, CT · On-site

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Hunter Regional Healthcare

Customer Service Lead

Avon, CT

$19/hr

  • Medical

  • Retirement

Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries ...

Kelly Services

Customer Service

Avon, CT

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative - Serve as the primary point of contact for health care members, providers, pharmacies, and other insurance carriers. Assist with claim and prescription-related issues ...

Herzog

Customer Service Agents

Hartford, CT · On-site

$23/hr

  • Medical

  • Dental

Answer customer questions and assist in ticket sales through ticket vending machines and mobile app. * Answer telephone inquiries. * Provide timely service information regarding train schedules and ...

New

CT Team

Be Seen First

Customer Service/Sales Associate (Entry Level)

Meriden, CT · On-site

$50K - $55K/yr

  • Medical

Build relationships through outstanding customer service. * Assist customers with questions and recommend solutions based on their needs. * Represent nationally recognized brands with professionalism.

CT Team

Be Seen First

Customer Service/Sales Associate (Entry Level)

Meriden, CT · On-site

$50K - $55K/yr

  • Medical

Build relationships through outstanding customer service. * Assist customers with questions and recommend solutions based on their needs. * Represent nationally recognized brands with professionalism.

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Manchester, CT

Customer Service Assistant information

See Manchester, CT salary details

$11

$20

$28

How much do customer service assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service assistant in Manchester, CT is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Manchester, CT? The most popular types of Customer Service jobs in Manchester, CT are:
What are popular job titles related to Customer Service Assistant jobs in Manchester, CT? For Customer Service Assistant jobs in Manchester, CT, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Manchester, CT look for? The top searched job categories for Customer Service Assistant jobs in Manchester, CT are:
What cities near Manchester, CT are hiring for Customer Service Assistant jobs? Cities near Manchester, CT with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Manchester, CT as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,068 per year, or $20.2 per hour.

Patient Service Assistant

Middlesex Health System

Middletown, CT • On-site

Full-time

Medical

Posted 8 days ago

Job description

Position Highlights
  • Department: MHPC Administration
  • Hours: 40 hours per week
  • Shift: Shift 1 - Days

Position Summary
  • The Patient Service Assistant is the central point of communication for patients calling to request an appointment.
  • The Patient Service Assistant will: schedule appointments for patients at their request with their provider or next available provider when appropriate;
  • Provide a superior level of service excellence to patients, physicians and staff in a caring and supportive manner;
  • Protects patients' rights by maintaining strict patient confidentiality of personal and financial information at all times.

Minimum Qualifications
Minimum qualifications:
  • High school diploma or GED
  • Minimum of one year experience in customer service and/or related clinical environment
  • Working knowledge of medical terminology

Preferred qualifications:
  • Associate's Degree or related healthcare certification
  • Electronic medical records experience

Comprehensive Benefits Offered
  • Competitive and affordable benefits package
  • Shift Differentials
  • Continuing Education assistance
  • Tuition reimbursement
  • Student Loan relief through Fiducius
  • Quick commute access from I-84, Route 9 and surrounding areas

About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.

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