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Customer Retention Jobs in Oregon (NOW HIRING)

Donorbox

Enterprise Customer Success Manager

OR · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Manage and retain our Tier 1 & strategic accounts and build long-term relationships to ensure ... Record and track all customer interactions in HubSpot. Required Skills and Qualifications: * 3+ ...

Franklin Electric

Customer Success Manager

Canby, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ...

Franklin Electric

Customer Success Manager

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ...

Franklin Electric

Customer Success Manager

Tualatin, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ...

Franklin Electric Co.

Customer Success Manager

Tualatin, OR · On-site

$90 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ...

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Showing results 41-60

All JobsCustomer Retention JobsCustomer Retention Jobs in Oregon

Customer Retention information

See Oregon salary details

$11

$19

$34

How much do customer retention jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer retention in Oregon is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.81 per hour, depending on experience, location, and employer.

What is a customer retention?

A Customer Retention job focuses on keeping existing customers engaged and satisfied to prevent them from leaving for competitors. This role involves analyzing customer behavior, addressing concerns, and implementing strategies like loyalty programs, personalized communication, and special offers. Professionals in this field work closely with sales, marketing, and support teams to enhance customer experience and long-term loyalty. Effective customer retention helps businesses increase revenue, reduce churn, and build strong relationships with their customers.

What are the key skills and qualifications needed to thrive in customer retention, and why are they important?

To thrive in Customer Retention, you need strong communication and problem-solving skills, industry knowledge, and often a background in customer service or account management. Familiarity with Customer Relationship Management (CRM) software and experience with analytics or feedback tools are typically beneficial. Outstanding candidates demonstrate empathy, patience, and persuasive negotiation abilities to handle sensitive customer situations. These skills are crucial to understanding customer needs, building loyalty, and effectively reducing churn for the organization.

What are some common challenges faced in a customer retention role, and how are they typically managed?

Professionals in Customer Retention often deal with challenges such as handling dissatisfied customers, resolving complaints efficiently, and proactively identifying reasons for potential churn. These challenges are usually managed through a blend of attentive listening, effective communication, and the use of CRM tools to track customer feedback and engagement trends. You'll collaborate closely with sales, product, and support teams to address issues holistically and implement retention strategies. Overcoming these challenges not only strengthens your problem-solving skills but also builds valuable relationships that benefit both the customer and the company.

What are the most commonly searched types of Customer Retention jobs in Oregon?

The most popular types of Customer Retention jobs in Oregon are:

What are popular job titles related to Customer Retention jobs in Oregon?

For Customer Retention jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Retention jobs in Oregon look for?

The top searched job categories for Customer Retention jobs in Oregon are:

What cities in Oregon are hiring for Customer Retention jobs?

Cities in Oregon with the most Customer Retention job openings:

Customer Retention jobs near you
Infographic showing various Customer Retention job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution, with an average salary of $39,643 per year, or $19.1 per hour.

Customer Relations Representative - State Farm Agent Team Member

Amanda Kimber - State Farm Agent

Sandy, OR • On-site

$18 - $25/hr

Other

Re-posted 16 days ago

Job description

Customer Relations Representative - State Farm Agent Team Member

As a proud Troutdale native and current Sandy resident, I'm passionate about serving the community I call home. I graduated from Mt. Hood Community College and stay actively involved through local volunteer work and partnerships with businesses throughout Multnomah and Clackamas counties. Being part of this community and contributing to its growth is truly fulfilling—and I'm excited to welcome a new team member who shares that same spirit of service.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Amanda Kimber - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
Qualifications
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Compensation: $18.00 - $25.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Gresham, OR and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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