Operations Manager
New Haven, IN · On-site
Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn in daily reports. At Clean Team we take great pride in our work and strive to meet and exceed our ...
Operations Manager
New Haven, IN · On-site
Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn in daily reports. At Clean Team we take great pride in our work and strive to meet and exceed our ...
... retention, and growth. This role is pivotal in fostering long-term customer relationships ... Manage and support a portfolio of district accounts to ensure successful program implementation ...
... retention, and growth. This role is pivotal in fostering long-term customer relationships ... Manage and support a portfolio of district accounts to ensure successful program implementation ...
Service Manager
Indianapolis, IN · On-site
This role is responsible for managing service personnel, supporting customer retention and account growth, maintaining operational standards, and partnering with branch leadership to achieve overall ...
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Service Manager
Indianapolis, IN · On-site
This role is responsible for managing service personnel, supporting customer retention and account growth, maintaining operational standards, and partnering with branch leadership to achieve overall ...
... management solutions, where your expertise will play a vital role in shaping a better future for ... Our efforts will drive revenue growth, customer retention, and market expansion. This role provides ...
... management solutions, where your expertise will play a vital role in shaping a better future for ... Our efforts will drive revenue growth, customer retention, and market expansion. This role provides ...
... management solutions, where your expertise will play a vital role in shaping a better future for ... Our efforts will drive revenue growth, customer retention, and market expansion. This role provides ...
... management solutions, where your expertise will play a vital role in shaping a better future for ... Our efforts will drive revenue growth, customer retention, and market expansion. This role provides ...
Strategic Account Manager
Greenfield, IN · On-site
$81K/yr
Customer retention and execution on the strategy for each account * Having a deep understanding of ... A minimum of 10 years of managing a team and successfully driving organic growth and strong track ...
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Strategic Account Manager
Greenfield, IN · On-site
$81K/yr
Customer retention and execution on the strategy for each account * Having a deep understanding of ... A minimum of 10 years of managing a team and successfully driving organic growth and strong track ...
National Account Manager
Brownsburg, IN · On-site
$92K - $118K/yr
The National Account Manager (NAM) develops strategic partnerships with specific national accounts ... ensure customer retention and a long-term relationship. The NAM focuses on the value-add that ...
National Account Manager
Brownsburg, IN · On-site
$92K - $118K/yr
The National Account Manager (NAM) develops strategic partnerships with specific national accounts ... ensure customer retention and a long-term relationship. The NAM focuses on the value-add that ...
Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and ...
Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and ...
National Account Manager
Brownsburg, IN · On-site
$92K - $118K/yr
The National Account Manager (NAM) develops strategic partnerships with specific national accounts ... ensure customer retention and a long-term relationship. The NAM focuses on the value-add that ...
National Account Manager
Brownsburg, IN · On-site
$92K - $118K/yr
The National Account Manager (NAM) develops strategic partnerships with specific national accounts ... ensure customer retention and a long-term relationship. The NAM focuses on the value-add that ...
Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and ...
Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and ...
Customer Relations Representative - State Farm Agent Team Member
Westfield, IN · On-site
$45K - $80K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
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Customer Relations Representative - State Farm Agent Team Member
Westfield, IN · On-site
$45K - $80K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
Indianapolis, IN · On-site
$45K - $60K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
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Customer Relations Representative - State Farm Agent Team Member
Indianapolis, IN · On-site
$45K - $60K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
Bloomington, IN · On-site
$45K - $65K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
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Customer Relations Representative - State Farm Agent Team Member
Bloomington, IN · On-site
$45K - $65K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
Rensselaer, IN · On-site
$55K - $85K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
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Customer Relations Representative - State Farm Agent Team Member
Rensselaer, IN · On-site
$55K - $85K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
Attica, IN · On-site
$45K - $65K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
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Customer Relations Representative - State Farm Agent Team Member
Attica, IN · On-site
$45K - $65K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
Jeffersonville, IN · On-site
$45K - $65K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Quick apply
Customer Relations Representative - State Farm Agent Team Member
Jeffersonville, IN · On-site
$45K - $65K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Inside Sales Manager
Elkhart, IN · On-site
Inside Sales Manager Position Summary The Inside Sales Manager is responsible for leading, coaching ... and customer retention objectives. This role serves as a critical link between the inside and ...
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Inside Sales Manager
Elkhart, IN · On-site
Inside Sales Manager Position Summary The Inside Sales Manager is responsible for leading, coaching ... and customer retention objectives. This role serves as a critical link between the inside and ...
About the Role As an Operations Manager, you\'ll own the success of an assigned territory by ... Drive customer retention and identify opportunities for territory growth * Support provider ...
About the Role As an Operations Manager, you\'ll own the success of an assigned territory by ... Drive customer retention and identify opportunities for territory growth * Support provider ...
Customer Relations Representative - State Farm Agent Team Member
West Lafayette, IN · On-site
$45K - $50K/yr
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
West Lafayette, IN · On-site
$45K - $50K/yr
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure ...
Customer Relations Representative - State Farm Agent Team Member
Indianapolis, IN · On-site
$50K - $70K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Quick apply
Customer Relations Representative - State Farm Agent Team Member
Indianapolis, IN · On-site
$50K - $70K/yr
Manage customer inquiries and resolve issues. * Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure ...
Customer Retention Manager information
See Indiana salary details
$23.3K - $29.9K
5% of jobs
$29.9K - $36.5K
14% of jobs
$39.1K is the 25th percentile. Wages below this are outliers.
$36.5K - $43.2K
16% of jobs
The median wage is $49.2K / yr.
$43.2K - $49.8K
17% of jobs
$49.8K - $56.4K
12% of jobs
$56.4K - $63K
9% of jobs
$64.5K is the 75th percentile. Wages above this are outliers.
$63K - $69.6K
11% of jobs
$69.6K - $76.3K
6% of jobs
$76.3K - $82.9K
5% of jobs
$82.9K - $89.5K
2% of jobs
$89.5K - $96.1K
3% of jobs
$23.3K
$55.2K
$96.1K
How much do customer retention manager jobs pay per year?
As of Aug 19, 2026, the average yearly pay for customer retention manager in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer retention manager?
To thrive as a Customer Retention Manager, you need expertise in customer relationship management, data analysis, and a strong understanding of retention strategies, often supported by a degree in business or marketing. Familiarity with CRM platforms like Salesforce, email marketing tools, and data analytics software is typically required. Exceptional communication, problem-solving, and empathy help you build trust and address customer concerns effectively. These skills are crucial for developing targeted retention initiatives, reducing churn, and driving long-term business growth.
How does a customer retention manager typically collaborate with other departments to improve customer loyalty?
Customer Retention Managers work closely with teams across marketing, sales, product development, and customer support to create a seamless customer experience. They often share insights from customer feedback with product teams to address pain points and coordinate with marketing to design targeted retention campaigns. Regular communication with sales and support teams ensures that customer concerns are addressed promptly, fostering long-term loyalty. This cross-functional collaboration is essential for identifying at-risk customers and implementing effective retention strategies.
What is the difference between Customer Retention Manager vs Customer Service Supervisor?
| Aspect | Customer Retention Manager | Customer Service Supervisor |
|---|---|---|
| Primary Focus | Developing strategies to retain customers and reduce churn | Overseeing daily customer service operations and team performance |
| Required Skills | Customer relationship management, data analysis, strategic planning | Communication, team leadership, problem-solving |
| Work Environment | Collaborates with marketing, sales, and support teams | Manages customer service team in call centers or support centers |
| Common Certifications | CRM certifications, customer experience courses | Customer service management certifications |
The Customer Retention Manager focuses on creating strategies to keep customers engaged and loyal, often working cross-functionally with marketing and sales. In contrast, the Customer Service Supervisor manages daily customer interactions and team performance. Both roles require strong communication skills, but the Retention Manager emphasizes strategic planning, while the Supervisor emphasizes team leadership and operational oversight.
What are the most commonly searched types of Customer Retention jobs in Indiana?
The most popular types of Customer Retention jobs in Indiana are:
What are popular job titles related to Customer Retention Manager jobs in Indiana?
For Customer Retention Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Customer Retention Manager jobs in Indiana look for?
The top searched job categories for Customer Retention Manager jobs in Indiana are:
- Temporary General Lines Agent
- Remote Hotel Customer Service
- Remote Customer Service Manufacturing
- Remote Citibank Customer Service
- Remote Beauty Customer Service
- Contract Remote Hotel Customer Service
- Work From Home Blizzard Customer Support
- Remote Flexible Customer Service
- Freelance Email Customer Support
- 100 Insure
What cities in Indiana are hiring for Customer Retention Manager jobs?
Cities in Indiana with the most Customer Retention Manager job openings:
Job description
OPERATIONS MANAGER: Generally,
This job position is to make the company profitable by controlling three major parts of the business: Financial, Customer Retention and your Team. You will meet with Branch Manager every day and turn in daily reports.
At Clean Team we take great pride in our work and strive to meet and exceed our clients' expectations. To get there, it takes outstanding, driven, and organized leaders to manage our accounts and coordinate team members. That's where you come in!
As an Operations Manager at Clean Team, you will be responsible for the day-to-day operations of the branch.
You will fit in at Clean Team if:
You are devoted to providing our customers with the highest quality service
You are hardworking, a gracious team member and can get down to the nitty gritty
You can strategically plan by utilizing all resources and delegate duties for your accounts
You are looking for an opportunity to work independently utilizing your leadership skills
You are dedicated to developing and leading a team of your own
We rely on our Operations Managers to:
Oversee the quality of services provided to customers and secure customer retention
Train and lead a team of Supervisors and Cleaning Associates
Control labor and supply costs
Identify areas where further training is necessary and identify and retain our all-star employees
Deliver product and ensure each account is adequately stocked
Work together with your team and upper management to provide effective communication
Manage your time and prioritize a nightly and weekly agenda