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Freelance Email Customer Support Jobs in Indiana

Customer Support Specialist

Columbia City, IN

$16.50 - $22.25/hr

... Chat, Email, Phone. They are responsible for providing a World Class Customer Experience full ... The Customer Support Specialist is responsible for customer satisfaction regarding the experience ...

Customer Support Specialist

Columbia City, IN · On-site

$16.50 - $22.25/hr

... Chat, Email, Phone. They are responsible for providing a World Class Customer Experience full ... The Customer Support Specialist is responsible for customer satisfaction regarding the experience ...

Customer Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

Respond to customer inquiries promptly and professionally via email, phone, and customer portals ... Support departmental sales objectives and performance targets. * Assist with collection of ...

Customer Support Specialist I

Indianapolis, IN · On-site

$17.25 - $23.25/hr

The position supports customers through email, chat, phone, web, and meeting tools while meeting service level expectations. Current support coverage is primarily aligned to U.S. business hours ...

The position supports customers through email, chat, phone, web, and meeting tools while meeting service level expectations. Current support coverage is primarily aligned to U.S. business hours ...

Call Center Customer Support Associate

Carmel, IN · On-site

$17.25 - $23.75/hr

Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external) * Research and resolve customer issues and follow up when ...

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Freelance Email Customer Support information

What is the difference between Freelance Email Customer Support vs Freelance Live Chat Support?

AspectFreelance Email Customer SupportFreelance Live Chat Support
CredentialsBasic customer service skills, communication skillsSimilar credentials, often overlapping with email support
Work EnvironmentRemote, asynchronous communicationRemote, real-time interaction
Industry UsageCommon in e-commerce, SaaS, tech companiesPopular in online retail, tech support, service industries
Search & Comparison IntentOften compared for communication methods and flexibilityCompared for immediacy and interaction style

Freelance Email Customer Support and Freelance Live Chat Support both involve assisting customers remotely. Email support is asynchronous, allowing flexible response times, while live chat offers real-time interaction. Both roles require strong communication skills and are prevalent in similar industries, but differ mainly in communication speed and style.

What are the most commonly searched types of Email Customer Support jobs in Indiana? The most popular types of Email Customer Support jobs in Indiana are:
What are popular job titles related to Freelance Email Customer Support jobs in Indiana? For Freelance Email Customer Support jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Freelance Email Customer Support jobs? Cities in Indiana with the most Freelance Email Customer Support job openings:
Infographic showing various Freelance Email Customer Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Support Specialist

Remote Talent Cloud

Indianapolis, IN • Remote

$20/hr

Contractor

Posted 5 days ago


Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr