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Customer Representative Executive Jobs (NOW HIRING)

GovernmentJobs.com

Executive Assistant

Leesburg, VA

... customer service. * Draft and prepare memorandums, departmental announcements, and internal ... Serve as a trusted representative of the leadership team, modeling professionalism, discretion, and ...

CommonSpirit Health

Executive Assistant

Enumclaw, WA · On-site

You'll represent executives, manage schedules, coordinate communications, and prepare sensitive ... Interacts with both internal and external customers on executive's behalf. * Provides meeting and ...

Tripleseat

Executive Assistant

Concord, MA

... to represent executives professionally to internal and external stakeholders including board members, investors, and customers • Experience coordinating travel, events, and offsites with strong ...

Tripleseat

Executive Assistant

Concord, MA · On-site

... to represent executives professionally to internal and external stakeholders including board members, investors, and customers • Experience coordinating travel, events, and offsites with strong ...

Tripleseat

Executive Assistant

Concord, MA

... to represent executives professionally to internal and external stakeholders including board members, investors, and customers • Experience coordinating travel, events, and offsites with strong ...

Tripleseat Software

Executive Assistant

Concord, MA · On-site

... to represent executives professionally to internal and external stakeholders including board members, investors, and customers • Experience coordinating travel, events, and offsites with strong ...

Loudoun County Government

Executive Assistant

Leesburg, VA · On-site

$60K - $102K/yr

... customer service. * Draft and prepare memorandums, departmental announcements, and internal ... Serve as a trusted representative of the leadership team, modeling professionalism, discretion, and ...

PEMCO

Executive Assistant

Seattle, WA · On-site

At PEMCO, we're all about people - our customers, our employees, and the community. We're a mutual ... Represent executive(s) in interactions both internally and externally; liaise between executives ...

PEMCO Insurance

Executive Assistant

Seattle, WA · Hybrid

At PEMCO, we're all about people - our customers, our employees, and the community. We're a mutual ... Represent executive(s) in interactions both internally and externally; liaise between executives ...

Everything HR

Executive Assistant

Santa Monica, CA · On-site

$85K - $100K/yr

Provide light customer service support for our house brand, serving as a professional and helpful ... Strong written and verbal communication skills; able to represent executives professionally in all ...

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How much do customer representative executive jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer representative executive in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Customer Representative Executive do?

A Customer Representative Executive is responsible for handling customer inquiries, resolving complaints, and providing information about products or services. They interact with customers through various channels such as phone, email, or live chat, ensuring a positive customer experience. Their role often includes troubleshooting issues, processing orders or returns, and escalating complex cases to higher management if needed. They play a key part in building customer loyalty and maintaining the company's reputation.

What are some common challenges faced by Customer Representative Executives, and how can they be managed effectively?

Customer Representative Executives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Effective communication skills, patience, and active listening are essential for resolving customer concerns professionally. Regular training sessions, supportive team environments, and clear escalation procedures help executives manage stress and maintain high service standards. Collaborating closely with other departments also ensures that customer issues are addressed efficiently and accurately.

What are the key skills and qualifications needed to thrive as a Customer Representative Executive, and why are they important?

To thrive as a Customer Representative Executive, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes product-specific certifications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help professionals excel in customer interactions. These competencies are critical for ensuring customer satisfaction, building loyalty, and effectively resolving issues.
What cities are hiring for Customer Representative Executive jobs? Cities with the most Customer Representative Executive job openings:
What are the most commonly searched types of Customer Representative jobs? The most popular types of Customer Representative jobs are:
What states have the most Customer Representative Executive jobs? States with the most job openings for Customer Representative Executive jobs include:
Customer Representative Executive jobs near you
Executive Assistant / CSR

Executive Assistant / CSR

ARC Group

Oakland Park, FL

Full-time

Posted 22 days ago

Job description

EXECUTIVE ASSISTANT
ARC Group has an immediate opportunity for an Executive Assistant with a direct client in their Ft. Lauderdale, FL offices. The Executive Assistant will report to and assist the General Counsel with their schedule/calendar, communication, special projects, and at times communicating with customers during the legal claims process. We need someone who is detail-oriented, customer-focused, and has outstanding communication skills. Legal experience is a plus but not required.
The Executive Assistant will play a crucial part in supporting our clients legal and claims departments, ensuring smooth operations and excellent service to clients. You will possess excellent communication skills and a commitment to delivering top-notch customer service. Executive Assistant/CSR Responsibilities
  • Assist legal professionals with case management, document preparation, and legal research.
  • Organize and maintain legal files, ensuring accuracy and confidentiality.
  • Prepare and draft documents and communication under the guidance of attorneys.
  • Serve as a back-up point of contact to the CSRs for clients regarding claims inquiries and updates
  • Manage schedules and appointments
  • May act as the gatekeeper for the executives, screening calls, and emails, and prioritizing their communications.
  • Manage and organize confidential and sensitive information.
  • Prepare reports, presentations, and other materials as needed.
  • Manage special projects and initiatives as assigned by the executives.
  • Act as a liaison between the legal and claims teams as well as other departments and customers
  • Provide timely and accurate information to clients on the status of their claims.
  • Assist clients in navigating the claims process and address any concerns or questions.
  • Maintain accurate and up-to-date records of legal and claims activities.
  • Communicate effectively with clients, legal professionals, and internal teams.
  • Draft clear and concise correspondence related to legal matters and claims.

Legal Assistant/CSR Requirements
  • 3-5 years of experience
  • A college degree is highly preferred work experience will be considered in lieu of this
  • Possess excellent communication skills and a drive to deliver top-not customer service
  • And understanding of legal terminology or processes is helpful but not required
  • Adept at detailed record keeping
Would you like to know more about our new opportunity?You can apply online while viewing all open jobs at www.arcgonline.com.
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
We are a no-fee agency for candidates.