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Customer Representative Executive Jobs in Arizona

FastSigns

Customer Service Representative

Chandler, AZ · On-site

$30 - $45/hr

Account Executive/Project Manager Benefits: * Competitive salary * Dental insurance * Free uniforms ... Are you currently a Customer Service Representative in a Sign & Graphics business? We are growing ...

FastSigns

Customer Service Representative

Chandler, AZ · On-site

$30 - $45/hr

Are you currently a Customer Service Representative in a Sign & Graphics business ... We are growing and currently have a full time opening for a Account Executive/Project Manager This ...

WaFd Bank

Customer Service Representative

Bisbee, AZ · On-site

$19.47/hr

Customer Service Representative Location : Location US-AZ-Bisbee Location/Org Data : Name Bisbee ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Globe, AZ · On-site

$19.47/hr

Customer Service Representative Location : Location US-AZ-Globe Location/Org Data : Name Globe ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Bisbee, AZ · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Globe, AZ · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Globe, AZ · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Globe, AZ · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Globe, AZ · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Globe, AZ

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Globe, AZ · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Bisbee, AZ · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

WaFd Bank

Customer Service Representative

Bisbee, AZ

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the ...

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Customer Representative Executive information

What does a customer representative executive do?

A Customer Representative Executive is responsible for handling customer inquiries, resolving complaints, and providing information about products or services. They interact with customers through various channels such as phone, email, or live chat, ensuring a positive customer experience. Their role often includes troubleshooting issues, processing orders or returns, and escalating complex cases to higher management if needed. They play a key part in building customer loyalty and maintaining the company's reputation.

What are the key skills and qualifications needed to thrive as a customer representative executive, and why are they important?

To thrive as a Customer Representative Executive, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and sometimes product-specific certifications is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help professionals excel in customer interactions. These competencies are critical for ensuring customer satisfaction, building loyalty, and effectively resolving issues.

What are some common challenges faced by customer representative executives, and how can they be managed effectively?

Customer Representative Executives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Effective communication skills, patience, and active listening are essential for resolving customer concerns professionally. Regular training sessions, supportive team environments, and clear escalation procedures help executives manage stress and maintain high service standards. Collaborating closely with other departments also ensures that customer issues are addressed efficiently and accurately.

What are the 5 qualities of a customer representative executive?

A customer representative executive should possess strong communication skills, patience, problem-solving ability, empathy, and adaptability. These qualities enable effective interaction with customers, resolution of issues, and maintaining positive relationships. Technical proficiency with customer service tools and a professional attitude are also important for success in this role.

What are the most commonly searched types of Customer Representative jobs in Arizona?

The most popular types of Customer Representative jobs in Arizona are:

Customer Representative Executive jobs near you
Infographic showing various Customer Representative Executive job openings in Arizona as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution.

Senior Employee Benefits Account Executive

Phoenix, AZ • On-site

Brown & Brown, Inc.
Law Firms • 11 - 50 employees
Learn more about Brown & Brown, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Large Group Senior Employee Benefits Account Executive to join our growing team in Phoenix, AZ!
The primary responsibility of the Large Group Senior Employee Benefits Account Executive is to manage their assigned book of business with a high level of independence and autonomy. The Senior Employee Benefits Account Executive will have a comprehensive knowledge base of Employee Benefits, including funding mechanisms, compliance requirements, and benefit trends. The Senior Employee Benefits Account Executive is a coach and mentor for the team and uses discretionary judgment on advanced tasks and special projects that support the success of the Employee Benefits Team and the firm.
How You Will Contribute:
  • Work with producers on new business opportunities, including attending initial prospect visits and/or finalist presentations to understand the group's culture and company details and establish a working relationship.
  • Work with the Account Manager to ensure the group is onboarded in a timely, comprehensive manner that meets customer expectations and B&B's internal policies and procedures.
  • Work with Account Manager, Marketing, and Tech teams to provide all customer deliverables (reporting, renewals, benefit guides, marketing strategy, OE materials, contributions strategies, project timelines, technology, and wellness strategies, etc.)
  • Formulate marketing strategy with the customers and communicate details to the marketing team.
  • Introduce B&B products or services that further the customer's benefits goals, grow revenue for B&B, and support retention.
  • Coordinate with Marketing/Tech team to establish timelines, deliverables, communicate marketing strategy, required carriers, contribution strategies, plan alternates.
  • Communicate with the Account Manager to establish open enrollment timelines.
  • Communicate with the Marketing/Finance team around deadlines and go to market.
  • Act as primary contact for the assigned Account Manager for escalated service and compliance issues
  • Review all existing plans and accompanying plan documents. Identify gaps in coverage, compliance issues, recommended plan changes or enhancements, etc.
  • Coordinate compliance review within the first 6 months of a customer relationship and ensure B&B meets any resulting commitments.
  • Meet with carrier reps, executives, and underwriters to establish relationships, negotiate renewals, understand new products, attend educational and CPE events, etc.
  • Assist with RFP responses.
  • Perform quarterly or semi-annual claims/data reviews, along with annual pre-renewal and renewal meetings.
  • Advise customers on all matters related to their benefits and resolve escalated issues from the internal team.
  • Deliver, or coordinate coverage for, open enrollment meetings when necessary and assist in all departments with whatever is needed to meet deadlines you have established.
  • Accountable for ensuring all IO responsibilities are met for their customers.

Licenses & Certifications:
  • AZ Life and Health License.

Skills & Experience to be Successful:
  • A minimum of a 4-year degree or equivalent work experience is required.
  • 9+ years of employee benefits experience with a thorough understanding and knowledge of employee benefits
  • Well-versed with level and self-funded groups
  • 4+ years of financial experience.
  • Proficient in Microsoft Office programs
  • Ability to maintain a high level of confidentiality.
  • Familiarity with complex benefit issues
  • Excellent verbal and written communication skills
  • Strong analytical and critical thinking ability
  • Ability to work independently.
  • Detail-oriented with excellent organizational skills.

#LI-KM1
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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