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Customer Reliability Engineer Jobs in Connecticut

Element Solutions Inc

Engineering Manager

West Haven, CT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Knowledge of reliability engineering, maintenance strategies, and process optimization * Occasional ... our customers. As part of the MAES Team, you will have ... Opportunities for career growth ...

D-Wave Quantum

DevOps Engineer II [545]

New Haven, CT · On-site

D-Wave's mission is to help customers realize the value of quantum today through enterprise-grade ... Your primary focus will be on improving system reliability, observability, and operational ...

INA Solution Inc

CCaaS Architect

Orange, CT · On-site

Architect integrations with CRM (Salesforce, Dynamics 365, ServiceNow), ERP (SAP), payment gateways ... Guide delivery teams on IaC, CI/CD, DevOps, SRE, observability and hardening for CCaaS platforms.

Iberdrola

Engineer

Orange, CT · On-site

Customer generators, photovoltaic systems, fuel cells). * Approve, maintain, & understand drawings ... NERC Reliability Standards compliance roles and responsibilities may include additional access ...

FuelCell Energy

Staff Operations Engineer

Danbury, CT

$135K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The engineer will interface with engineering, field service, project management, procurement ... customer expectations to achieve successful project closure. * Product Reliability and Fleet ...

FuelCell Energy

Staff Operations Engineer

Danbury, CT · On-site

$135K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The engineer will interface with engineering, field service, project management, procurement ... customer expectations to achieve successful project closure. * Product Reliability and Fleet ...

Iberdrola

Power System Engineer

Orange, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

S. energy company with more than 3.4 million electric and natural gas customers across New York and New England, is seeking a Power System Engineer to support the reliability, safety, and ...

Albany Valve & Fitting Co., Inc.

Field Engineer

Wallingford, CT · On-site

$85K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

This role partners closely with customers to improve system safety, reliability, efficiency, and performance through on-site evaluations, engineering recommendations, and technical consultation. The ...

Iberdrola

Power System Engineer

Orange, CT · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

S. energy company with more than 3.4 million electric and natural gas customers across New York and New England, is seeking a Power System Engineer to support the reliability, safety, and ...

Albany Valve & Fitting Co., Inc.

Field Engineer

Wallingford, CT · On-site

$85K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

This role partners closely with customers to improve system safety, reliability, efficiency, and performance through on-site evaluations, engineering recommendations, and technical consultation. The ...

Iberdrola

Power System Engineer

Orange, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

S. energy company with more than 3.4 million electric and natural gas customers across New York and New England, is seeking a Power System Engineer to support the reliability, safety, and ...

Lockheed Martin

Quality Engineer

Stratford, CT · On-site

$74K - $96K/yr

Ensures that corrective measures meet acceptable reliability standards and that documentation is ... WHO WE ARE Our customers are world-wide and so is our reputation for creating original solutions ...

Dover Corporation

Chief Engineer

Pawcatuck, CT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reliability, and performance of our Active Magnetic Bearing (AMB) products. This pivotal role ... Customer & Industry Advocacy: Support senior-level customer engagements and represent the company ...

Dover Precision Components

Chief Engineer

Pawcatuck, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reliability, and performance of our Active Magnetic Bearing (AMB) products. This pivotal role ... Customer & Industry Advocacy: Support senior-level customer engagements and represent the company ...

Dover Corporation

Chief Engineer

Pawcatuck, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reliability, and performance of our Active Magnetic Bearing (AMB) products. This pivotal role ... Customer & Industry Advocacy: Support senior-level customer engagements and represent the company ...

Dover Corporation

Chief Engineer

Pawcatuck, CT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reliability, and performance of our Active Magnetic Bearing (AMB) products. This pivotal role ... Customer & Industry Advocacy: Support senior-level customer engagements and represent the company ...

Dover Corporation

Chief Engineer

Pawcatuck, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... reliability, and performance of our Active Magnetic Bearing (AMB) products. This pivotal role ... Customer & Industry Advocacy: Support senior-level customer engagements and represent the company ...

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Showing results 41-60

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Connecticut

Customer Reliability Engineer information

See Connecticut salary details

$58K

$112.2K

$134.1K

How much do customer reliability engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer reliability engineer in Connecticut is $112,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,500.00 and $122,700.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Connecticut?

For Customer Reliability Engineer jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Connecticut look for?

The top searched job categories for Customer Reliability Engineer jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Reliability Engineer jobs?

Cities in Connecticut with the most Customer Reliability Engineer job openings:

Customer Reliability Engineer jobs near you

Engineering Manager

Element Solutions Inc

West Haven, CT

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Challenge Yourself and Impact the Future!

MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.

  • Wafer Level Packaging - Revolutionizing wafer fabrication processes for enhanced efficiency and performance
  • Circuitry Solutions - Tailored solutions to meet the dynamic demands of modern circuitry
  • Electronics Assembly Solutions - Innovating semiconductor, surface mount technology, and power electronics assembly for unparalleled reliability
  • Advanced Materials and Joining - Engineering polymer and metal joining solutions for optimally performing circuits
  • Film & Smart Surface Solutions - Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability
  • Micromax – Elevating electronics through high-performing, specialized inks and pastes

Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, infrastructure, and AI, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services enables the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.

We embody the 'Elements of our Culture'- our 5C's; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.

Who are we looking for?

The Engineering Manager is responsible for leading the technical direction, engineering activities, and process optimization initiatives within a manufacturing site. This role combines strong leadership with deep technical expertise to ensure engineering excellence, operational efficiency, and continuous improvement. The Engineering Manager partners closely with Operations to support production goals while building technical capability across the organization.

What will you be doing?
  • Define and execute the technical strategy aligned with site and organizational objectives.
  • Provide hands-on technical leadership to resolve complex engineering and production challenges.
  • Drive process improvements to enhance safety, quality, throughput, and cost performance.
  • Oversee design, development, and implementation of manufacturing processes, equipment, and tooling.
  • Ensure engineering standards, best practices, and documentation are established and maintained.
  • Collaborate with Site Operations Leadership to align engineering priorities with production needs.
  • Support capital projects, including planning, budgeting, execution, and validation.
  • Lead root cause analysis and corrective actions for critical failures or recurring issues.
  • Foster a culture of innovation, continuous improvement, and technical excellence.
  • Mentor and develop engineering talent; drive performance management and succession planning.
  • Maintain a strong understanding of site manufacturing processes and technologies.
  • Identify and implement new technologies, materials, and methods to advance site capabilities.
  • Partner with engineering, R&D, and other sites to share best practices and drive standardization.
  • Experience with capital project management and equipment implementation
  • Knowledge of reliability engineering, maintenance strategies, and process optimization
  • Occasional travel to other sites  as needed
Who are You?
  • Bachelor’s degree (BS) in Engineering (, Mechanical, Chemical, Industrial, or related field required); Master’s degree preferred
  • 8–12+ years of engineering experience, with demonstrated leadership responsibility
  • Proven experience in a manufacturing environment, preferably high-volume operations
  • Strong technical expertise in mechanical systems, manufacturing processes, and equipment design
  • Experience leading engineering teams or projects with cross-functional impact
  • Demonstrated ability to balance strategic thinking with hands-on execution
  • Solid understanding of continuous improvement methodologies (Lean, Six Sigma)
  • Strong problem-solving, communication, and leadership skills

We understand that not all candidates may meet the requirements listed above. If you believe you have the knowledge and experience necessary to excel in this role, we encourage you to apply.  

We are Offering...

Challenge Yourself and Impact the Future - You will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management, which has empowered us to create high-performing global teams that achieve superior solutions for our customers. 
 

As part of the MAES Team, you will have ...

Opportunities for career growth, competitive compensation (competitive base salary and performance-related bonus plan), and benefits packages (health, dental, and vision insurance, Wellness Program, PTO/Holidays, as well as a 401(k)-retirement plan with a company match).
Innovative work environment where you will be a part of a dynamic and collaborative team.
Perks and incentives include paid parental leave, tuition reimbursement, and opportunities for professional development.


The typical base salary range for this position is between $128,636.00 and $192,954.00

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.

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