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Customer Relationship Management Operations Manager Jobs in Seattle, WA

CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...

New

CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...

New

Fulltime / Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience. Experienced configuring the application to meet a client ...

Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.

Job Title: CRM Developer Location: Redmond, WA Duration: Full Time and Contract Experienced in developing and maintaining MS Dynamics CRM 2016 business solutions with 2+ years of experience.

At least 2 years of experience in Microsoft Dynamics CRM. * Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation ...

Senior CRM Consultant

Seattle, WA ยท On-site

$120 - $190/hr

Amperity's clients are trailblazers who have decided to make major investments in customer data infrastructure, and the CRM (Customer Relationship Management) Consulting team is crucial in advising ...

New

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

MS CRM Lead

Redmond, WA ยท On-site

MS CRM Lead Location : Redmond, WA Duration : 6 Months Plus Required * Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive ...

Amperity's clients are trailblazers who have decided to make major investments in customer data infrastructure, and the CRM (Customer Relationship Management) Consulting team is crucial in advising ...

Amperity's clients are trailblazers who have decided to make major investments in customer data infrastructure, and the CRM (Customer Relationship Management) Consulting team is crucial in advising ...

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Showing results 1-20

Customer Relationship Management Operations Manager information

See Seattle, WA salary details

$33K

$65.3K

$111.5K

How much do customer relationship management operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer relationship management operations manager in Seattle, WA is $65,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Customer Relationship Management Operations Manager jobs in Seattle, WA?

For Customer Relationship Management Operations Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Customer Relationship Management Operations Manager jobs in Seattle, WA look for?

The top searched job categories for Customer Relationship Management Operations Manager jobs in Seattle, WA are:

Infographic showing various Customer Relationship Management Operations Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $65,304 per year, or $31.4 per hour.

CRM Operations Specialist Remote

YO AI Labs

Seattle, WA โ€ข Remote

$40 - $100/hr

Full-time

Posted yesterday

New


Job description

CRM Operations Specialist

Job Type: Contractor
Location: Remote

Job Overview

We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations and customer relationship management processes.

In this role, you will apply your practical expertise in CRM platforms, sales processes, automation, and data management to help improve next-generation AI systems. You will provide real-world insights, evaluate workflows, review CRM data, and validate AI-generated outputs against practical sales operations scenarios.

No prior AI experience is required—your CRM and sales operations expertise is what matters most.

Scope of Work
  1. Evaluate and provide expert input on CRM workflows, sales processes, pipeline management, and automation logic using platforms such as Salesforce, HubSpot, and similar tools.

  2. Document existing sales operations processes, identifying workflow inefficiencies, operational challenges, and opportunities for improvement.

  3. Provide real-world CRM scenarios, examples, and feedback based on industry best practices in sales operations and enablement.

  4. Review, analyze, and annotate CRM records, data, workflows, and user interactions to support AI training objectives.

  5. Evaluate and validate AI-generated outputs for accuracy, relevance, and alignment with real-world sales and CRM operations.

  6. Review and contribute to documentation, process guides, training materials, and other CRM-related content.

  7. Assess CRM data quality and identify inconsistencies, duplication, missing information, and process gaps.

  8. Provide actionable recommendations for improving CRM adoption, workflow efficiency, automation, and sales process consistency.

  9. Collaborate with project teams and reviewers to refine CRM-related datasets, scenarios, and AI evaluation criteria.

Required Skills
  • CRM Operations

  • Sales Operations

  • Salesforce

  • HubSpot

  • CRM Data Management

  • Sales Process Optimization

  • Workflow Automation

  • CRM Data Quality

  • Process Mapping

  • Sales Enablement

  • Business Process Analysis

  • Technical & Process Documentation

Preferred Qualifications
  1. 3+ years of hands-on experience in CRM operations, sales operations, revenue operations, or a related field, with demonstrated expertise in Salesforce and/or HubSpot.

  2. Strong understanding of CRM workflows, sales pipelines, automation, lead management, opportunity management, and customer data processes.

  3. Experience optimizing sales processes, implementing CRM automations, and maintaining high standards of CRM data integrity.

  4. Familiarity with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or Funnel is highly valued.

  5. Strong analytical and process-mapping skills, with the ability to understand and evaluate complex business workflows.

  6. Excellent attention to detail when reviewing CRM data, processes, and system outputs.

  7. Strong written and verbal communication skills, with the ability to provide clear documentation and actionable feedback.

  8. Experience supporting software implementations, CRM training, process improvement initiatives, or sales enablement programs is a plus.

  9. No formal degree is required; practical CRM expertise, hands-on experience, and platform fluency are the primary criteria.