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Customer Relationship Management Operations Manager Jobs in Colorado

Abbott

Clinical Specialist, CRM (Denver, CO)

Denver, CO · On-site

$61K - $122K/yr

What You'll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries ...

Abbott

Clinical Specialist, CRM (Denver, CO)

Denver, CO · On-site

$61K - $122K/yr

What You'll Work On Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries ...

SS&C

Manager, Client Relationship Management

Denver, CO · Hybrid

Denver, CO (hybrid) About the Role The Manager of CRM will develop and manage relationships with ... This role focuses on overseeing operational and strategic client needs, providing expert knowledge ...

Chandler Asset Management

Relationship Manager

Denver, CO · On-site

$110K - $150K/yr

Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the office for meetings and ...

Chandler Asset Management

Relationship Manager

Denver, CO · On-site

$110K - $150K/yr

Proficiency with CRM software, particularly Salesforce and Microsoft Office. Travel: Willingness to travel up to 30% of the time. Ability to spend 50% of the time outside the office for meetings and ...

Nwestco, LLC

Sales Operations Manager

Denver, CO · On-site +1

$105K - $115K/yr

Nwestco is a growing organization committed to operational excellence and driving sustainable ... Hands-on experience administering a CRM platform (Salesforce, HubSpot, or similar). * Strong ...

New

Nwestco LLC

Sales Operations Manager

Dublin, CA · On-site +1

$105K - $115K/yr

Nwestco is a growing organization committed to operational excellence and driving sustainable ... Hands-on experience administering a CRM platform (Salesforce, HubSpot, or similar). * Strong ...

New

Vero Networks

Network Operations Manager

Denver, CO · On-site

$95K - $105K/yr

Operations Manager, Network Operations This position is a remote role and is responsible for ... CRM * Experience preparing MOPs, Process Flows, Customer Presentations with a strong mindset ...

Hope House Colorado

Operations Manager

Arvada, CO · On-site

$57K - $68K/yr

The Operations Manager (OM) is responsible for the daily operational management of the organization ... Supervise all facilities management activities, capital improvement projects, vendor relationships ...

Hope House of Colorado

Operations Manager

Arvada, CO · On-site

The Operations Manager (OM) is responsible for the daily operational management of the organization ... Supervise all facilities management activities, capital improvement projects, vendor relationships ...

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All JobsCustomer Relationship Management Operations JobsCustomer Relationship Management Operations Manager JobsCustomer Relationship Management Operations Manager Jobs in Colorado

Customer Relationship Management Operations Manager information

What is the difference between Customer Relationship Management Operations Manager vs Customer Service Manager?

AspectCustomer Relationship Management Operations ManagerCustomer Service Manager
Primary FocusOverseeing CRM systems, data analysis, and process optimization to enhance customer relationshipsManaging customer service teams and ensuring customer satisfaction through direct support
Required SkillsCRM software proficiency, data analysis, process improvementCustomer support, communication, conflict resolution
Work EnvironmentCollaborates with sales, marketing, and IT departmentsLeads customer service teams, interacts directly with customers
Common Industry UsageUsed in industries with CRM systems like retail, finance, techCommon in retail, hospitality, and service sectors

The Customer Relationship Management Operations Manager focuses on optimizing CRM systems and processes to improve customer engagement, while the Customer Service Manager emphasizes managing support teams to ensure customer satisfaction. Both roles require strong communication skills but differ in their core responsibilities and work environments.

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Customer Relationship Management Operations Manager jobs near you

Clinical Specialist, CRM (Denver, CO)

Abbott

Denver, CO • On-site

$61K - $122K/yr

Other

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

180th of 537 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution •
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position is a field-based position based in Denver, CO in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
What You'll Work On
Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.
Key Responsibilities:
  • Clinical Interface: Acts as a clinical interface between the medical community and the business.
  • Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
  • Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.
  • Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
  • Sales Support: Provides additional back-up support to CRM Sales Representatives.
Required Qualifications
  • Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
  • A minimum of 2+ years of related experience or a program certification from an accredited cardiac training program.
  • Must have the capability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol
  • Demonstrate advanced knowledge of cardiac pacing systems.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
  • Must be detail-oriented and capable of working independently.
  • Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
  • Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.
The base pay for this position is
$61,300.00 - $122,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
CRM Cardiac Rhythm Management
LOCATION:
United States of America : Remote
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 50 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Work in a clean room environment
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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