ZipRecruiter

Log In

1

Customer Relationship Management Manager Jobs (NOW HIRING)

Hayward

Sr. Manager, CRM

North Kingstown, RI · On-site

The Sr. Manager of Customer Relationship Management (CRM) designs and executes a strategy that delivers intuitive solutions and targeted data management for Hayward and its customers, serving as a ...

24 Seven Talent

CRM Analyst

Los Angeles, CA · On-site

Premium Entertainment Studio is seeking a detail-oriented and analytical CRM Analyst to support subscriber growth, engagement, and retention through data-driven lifecycle marketing. This role will ...

Transtar Industries Inc

CRM Administrator

Walton Hills, OH · On-site

$90 - $130/hr

The CRM Administrator is the architect and steward of NexaMotion Group's customer and revenue platform. You are the system owner for HubSpot across Marketing, Sales, Service, Content, and Operations ...

Level.me

CRM Specialist

Austin, TX · On-site

$110 - $160/hr

... Manager to build Level's customer communications function from the ground up. You will own the CRM ... platform, the delivery logic and the execution across in-app messaging, email, push notifications ...

Socket.dev

CRM Administrator

Boston, MA · On-site

$100 - $130/hr

In this role, you will own the organization's Panel facing CRM ecosystem, design scalable operational processes, and leverage automation and AI to improve efficiency, data quality, and the panelist ...

NorthWest Arkansas Community College

$75K/yr

The Director of CRM & Student Systems provides strategic leadership for the College's customer relationship management (CRM) platform implementation, strategy, governance, and performance across the ...

reCup GmbH

$58.05 - $81.27/hr

Dann komm als CRM Manager (all genders) zu RECUP! :) Du wirst zur technischen Schaltzentrale unseres Customer Support und Customer Success Teams. Du sorgst dafür, dass HubSpot nicht nur funktioniert ...

Creighton University

CRM Developer

Omaha, NE · On-site

The CRM Developer is responsible for designing, developing, implementing, and supporting delivered and customized solutions within Creighton University's CRM (Salesforce) platform. The CRM Developer ...

Amrize

CRM & Lifecycle Marketing Manager

Chicago, IL · On-site

Join Amrize as a CRM & Lifecycle Marketing Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that ...

Renewaire

S&P N. America IT CRM Manager

Waunakee, WI · Hybrid

This role blends business analysis, relationship management, CRM expertise, and technology strategy to drive business outcomes, enhance customer experience, and support digital transformation ...

United Airlines

Siebel CRM

Manhattan, NY · On-site

Design, develop, customize, and implement Siebel CRM solutions based on business requirements. Perform Siebel application configuration, including workflows, business rules, UI customization, and ...

Sonsoft Inc

Sugar CRM

Cupertino, CA · On-site

Preferred At least 1 years of experience in Sugar CRM At least 1 year of experience with Object Oriented programming in PHP Experience of the Zend framework is a plus At least 1 year of web ...

NGA Group Inc

MS CRM

Washington, DC · On-site

... CRM developments Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Strata Information Group

Slate CRM Consultant

Chicago, IL · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

Cengage

$117 - $187/hr

Lead the planning and execution of large-scale CRM programs and strategic Salesforce initiatives, defining scope, goals, and deliverables in partnership with senior leadership and business ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsCustomer Relationship Management Manager Jobs

Customer Relationship Management Manager information

See salary details

$28K

$80.7K

$140.5K

How much do customer relationship management manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer relationship management manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Management Manager vs Customer Service Manager?

AspectCustomer Relationship Management ManagerCustomer Service Manager
Primary FocusDeveloping and implementing CRM strategies to enhance customer loyaltyOverseeing customer support operations and resolving service issues
Required SkillsCRM software proficiency, data analysis, marketing collaborationCommunication skills, conflict resolution, team management
Work EnvironmentMarketing, sales, and data-driven departmentsCustomer support centers, call centers, service teams
Common CertificationsCRM certifications, marketing or sales certificationsCustomer service certifications, leadership training

The Customer Relationship Management Manager focuses on building long-term customer relationships through strategic CRM initiatives, while the Customer Service Manager concentrates on managing day-to-day customer support and resolving issues. Both roles are essential for customer satisfaction but differ in scope and responsibilities.

What does a customer relationship management manager do?

A customer relationship management (CRM) manager oversees strategies and systems to improve customer engagement and retention. They analyze customer data, implement CRM software, and coordinate marketing and sales efforts to enhance customer satisfaction and loyalty.

What cities are hiring for Customer Relationship Management Manager jobs?

Cities with the most Customer Relationship Management Manager job openings:

What are the most commonly searched types of Customer Relationship Management jobs?

The most popular types of Customer Relationship Management jobs are:

What states have the most Customer Relationship Management Manager jobs?

States with the most job openings for Customer Relationship Management Manager jobs include:

Customer Relationship Management Manager jobs near you

Assistant Manager, CRM

1-800-FLOWERS.COM, INC.

Jericho, NY • On-site, Remote

$60K/yr

Full-time

Medical, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Hybrid (Jericho, NY or Atlanta, GA Monday -Thursday in-office and remote on Friday) Role Summary The CRM Assistant Manager, Email & SMS Activation is responsible for driving revenue performance through the activation of promotional and lifecycle campaigns across Email and SMS. This role assists with the channel activation plan and is accountable for delivering revenue targets by ensuring campaigns are executed flawlessly, launched on time, and continuously optimized. This role partners closely with CRM Strategy, Loyalty, Creative, Analytics, Brand teams, and CRM Operations. While CRM Ops manages technical build and deployment, this role is responsible for ensuring campaigns are set up to perform, measured correctly, and improved through structured test-and-learn.

Key Responsibilities

Revenue & Performance Ownership Contribute to revenue delivery for Email and SMS by managing campaign readiness, execution quality, and ongoing optimization Monitor daily/weekly channel performance and flag risks, opportunities, and actions needed to hit revenue goals Partner with CRM Strategy and Analytics to identify performance drivers and recommend improvements to targeting, cadence, creative, and offer strategy Campaign Activation & Orchestration Assist with the activation workflow for Email and SMS campaigns from intake through deployment, partnering with CRM Ops for build, QA, and send execution Translate campaign strategy into clear activation requirements (audience, personalization, creative specs, timing, channel mix, measurement) Support campaign timelines, stakeholder inputs, approvals, and readiness to ensure launches happen on time and perform as intended Performance Reporting & Optimization Deliver campaign performance reporting and insights across key KPIs (revenue, conversion, CTR, opt-outs, deliverability) Drive continuous improvement through structured A/B testing and optimization of creative, cadence, and targeting Support improvements to CRM execution processes and ways of working across Email and SMS Qualifications 2-4+ years of experience in CRM, lifecycle marketing, or digital marketing with Email and SMS activation experience Demonstrated ability to own and deliver revenue outcomes through CRM channels Strong understanding of Email and SMS best practices including compliance (CAN-SPAM, TCPA), deliverability, and customer experience Proven ability to work effectively with CRM Operations teams and manage cross-functional execution in a matrixed environment Highly organized with strong project management skills and attention to detail Data-driven mindset with ability to interpret results and turn insights into performance improvements eCommerce and/or retail experience preferred The expected salary for this position is $60,000 annually.

Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law. To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Featured benefits Medical insurance Vision insurance 401(k) Disability insurance *Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

Apply