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Customer Relation Associate Jobs (NOW HIRING)

Big Sandy Superstore

CUSTOMER RELATION SPECIALIST

IN · On-site

$16 - $18/hr

Our customer relations specialists are an important piece of the overall success of Big Sandy ... associates and store managers are probably the positions which come to mind. But what if we told ...

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Customer Relation Associate information

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$18.5K

$51K

$75.5K

How much do customer relation associate jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customer relation associate in the United States is $50,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,000.00 per year, depending on experience, location, and employer.

What is a customer relation associate?

Customer Relation Associates are professionals who interact directly with customers to address their inquiries, resolve issues, and ensure customer satisfaction. They typically handle customer communication through various channels such as phone, email, or chat, and may also process orders or provide product information. Their role is crucial in building positive relationships between the company and its clients, often serving as the first point of contact. Strong communication, problem-solving, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relation associate?

To thrive as a Customer Relation Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills ensure customer satisfaction, foster loyalty, and contribute to the overall success of the organization.

What are some common challenges faced by customer relation associates, and how can they be addressed?

Customer Relation Associates often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and ensuring clear communication across departments. To address these challenges, it’s important to stay patient, actively listen to customer concerns, and use conflict resolution skills. Collaborating closely with team members and utilizing customer relationship management (CRM) tools can help streamline communication and ensure customer issues are resolved efficiently. Ongoing training and feedback from supervisors also support continuous improvement in the role.

Is customer relation associate a stressful job?

A customer relation associate role involves handling customer inquiries, resolving issues, and maintaining positive relationships, which can be demanding during high call volumes or difficult interactions. The job may be stressful at times, especially when managing multiple tasks or dealing with upset customers, but effective communication skills and problem-solving can help manage stress levels. Work environments and schedules vary, influencing the overall stress experienced in this role.

What cities are hiring for Customer Relation Associate jobs?

Cities with the most Customer Relation Associate job openings:

What are the most commonly searched types of Customer Relation jobs?

The most popular types of Customer Relation jobs are:

What states have the most Customer Relation Associate jobs?

States with the most job openings for Customer Relation Associate jobs include:

Customer Relation Associate jobs near you

Entry Level Client Relation Associate

Idaho Falls, ID • On-site

Wavedash Marketing
See more jobs at Wavedash Marketingexternal

$34K - $43K/yr

Full-time

Posted 5 days ago

Job description

About Wavedash

Wavedash is a customer-focused organization committed to providing high-quality service and building strong, lasting relationships with its clients. Our team values professionalism, collaboration, communication, and delivering solutions that create a positive customer experience. We provide a supportive work environment where employees can develop their skills, gain hands-on business experience, and grow into future leadership opportunities.

Client Relations Associate

Wavedash is looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for clients, helping maintain strong relationships, deliver exceptional service, and support overall customer satisfaction.

This position is ideal for someone with strong communication and people skills who enjoys problem-solving, working with customers, and contributing to a collaborative, fast-paced environment.

Key Responsibilities
  • Develop and maintain strong relationships with new and existing clients.
  • Respond to customer questions and provide accurate, timely support.
  • Educate clients on products, services, and available solutions.
  • Assist with onboarding new customers and managing client accounts.
  • Coordinate with internal departments to ensure client needs are addressed.
  • Resolve customer concerns professionally and efficiently.
  • Monitor client feedback and identify opportunities to improve the customer experience.
  • Support customer retention and overall business growth through strong client relationships.
Qualifications
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Previous customer service or client-facing experience preferred.
  • Ability to work independently and collaboratively as part of a team.
  • Professional demeanor and strong problem-solving skills.
  • Ability to adapt and prioritize responsibilities in a fast-paced environment.
What We Offer
  • Competitive compensation.
  • Paid training.
  • Ongoing professional development opportunities.
  • Opportunities for advancement into leadership roles.
  • Supportive and collaborative team environment.
  • Hands-on experience in customer relations and business operations.
Application Process

Interested candidates should submit an application with an up-to-date resume highlighting relevant customer service, client relations, or other applicable experience. Qualified applicants may be contacted to participate in the next stage of the hiring process, which may include an interview to discuss their experience, qualifications, and interest in the Client Relations Associate position.

WaveDash encourages qualified candidates who are passionate about customer service and relationship building to apply.