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Customer Relation Executive Jobs (NOW HIRING)

Stars and Strikes

Client Relations Executive

Nashville, TN · On-site

$73K - $100K/yr

The Client Relations Executive works with both the customer and operations team ensure long term success through the delivery of quality service. The Client Relations Executive may expect to travel ...

Stars and Strikes

Client Relations Executive

Tampa, FL · On-site

$72K - $98K/yr

The Client Relations Executive works with both the customer and operations team ensure long term success through the delivery of quality service. The Client Relations Executive may expect to travel ...

Stars and Strikes

Client Relations Executive

Charlotte, NC · On-site

$74K - $101K/yr

The Client Relations Executive works with both the customer and operations team ensure long term success through the delivery of quality service. The Client Relations Executive may expect to travel ...

Stars and Strikes

Client Relations Executive

Indianapolis, IN · On-site

$73K - $99K/yr

The Client Relations Executive works with both the customer and operations team ensure long term success through the delivery of quality service. The Client Relations Executive may expect to travel ...

Stars and Strikes

Client Relations Executive

Atlanta, GA · On-site

$73K - $100K/yr

The Client Relations Executive works with both the customer and operations team ensure long term success through the delivery of quality service. The Client Relations Executive may expect to travel ...

Stars and Strikes

Client Relations Executive

Dallas, TX · On-site

$75K - $102K/yr

The Client Relations Executive works with both the customer and operations team ensure long term success through the delivery of quality service. The Client Relations Executive may expect to travel ...

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Customer Relation Executive information

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$26.5K

$93.6K

$184K

How much do customer relation executive jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer relation executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relation Executive vs Customer Service Representative?

AspectCustomer Relation ExecutiveCustomer Service Representative
Primary RoleBuilds and maintains long-term customer relationships, focusing on customer satisfaction and loyalty.Handles customer inquiries, complaints, and provides support to resolve issues promptly.
Required SkillsCommunication, relationship management, problem-solving, and sales skills.Communication, patience, problem-solving, and product knowledge.
Work EnvironmentOffice-based, client meetings, and relationship management settings.Call centers, retail stores, or online support channels.
Common Industry UsageCustomer relations, sales, and account management roles.Customer support, helpdesk, and support services roles.

While both roles involve interacting with customers, a Customer Relation Executive focuses on building lasting relationships and strategic engagement, whereas a Customer Service Representative primarily addresses immediate customer issues and support. Understanding these differences helps in choosing the right career path or job role.

What is a customer relation executive?

Customer Relation Executives are professionals responsible for managing and enhancing relationships between a company and its customers. They handle customer inquiries, resolve complaints, and ensure customer satisfaction by providing timely and effective support. Their duties often include maintaining client records, coordinating with other departments, and identifying opportunities to improve the customer experience. By fostering positive interactions, Customer Relation Executives help build loyalty and contribute to the company's reputation and success.

What are the key skills and qualifications needed to thrive as a customer relation executive, and why are they important?

To thrive as a Customer Relation Executive, you need excellent communication skills, a customer-focused attitude, and often a degree in business, marketing, or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is commonly required. Strong problem-solving abilities, patience, and emotional intelligence help professionals excel in managing diverse client interactions. These skills are vital for building lasting customer relationships, resolving issues efficiently, and contributing to a positive brand reputation.

What are some common challenges faced by customer relation executives, and how can they be managed effectively?

Customer Relation Executives frequently encounter challenges such as handling dissatisfied clients, managing high volumes of inquiries, and balancing multiple tasks simultaneously. Successfully navigating these challenges requires strong communication skills, empathy, and effective time management. Many organizations provide training and support, as well as CRM systems, to help executives track interactions and resolve issues efficiently. Proactively seeking feedback and collaborating with team members can also enhance problem-solving and improve the overall customer experience.
More about Customer Relation Executive jobs
What cities are hiring for Customer Relation Executive jobs? Cities with the most Customer Relation Executive job openings:
What are the most commonly searched types of Customer Relation jobs? The most popular types of Customer Relation jobs are:
What states have the most Customer Relation Executive jobs? States with the most job openings for Customer Relation Executive jobs include:
Customer Relation Executive jobs near you
Infographic showing various Customer Relation Executive job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.

Manager Customer Relation Training

Metropolitan Transportation Authority

New York, NY • On-site

$86K - $108K/yr

Full-time

Posted 19 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

59th of 98 rated public transport

Job description

Description
Position at MTA Bus Company
JOB SUMMARY
Title:
Manager, Customer Relations Training
Authority:
TA, OA, MTA BUS
Division/Unit:
Operations Support - Training
Location:
Zerega Central Maintenance Facility - 750-770 Zerega Ave, Bronx
Hours:
As required
Reporting Manager (if Applicable)
Director, Transportation Training
Deadline (if Applicable)
08/12/2026
Compensation:
$86,968 - $108,710 (ADC004)
POSITION SUMMARY
This position is accountable for researching, developing, delivering and monitoring customer relations training programs for Department of Buses' hourly and supervisory employees. The purpose of these programs is to improve the public's image and perception of NYC Transit in general and DOB personnel in particular. Examples of programs provided are ADA announcements, customer safety, use wheelchair lifts. Will also develop and deliver operations/safety related programs such as Fatigue & Stress Awareness training. Conduct focus groups or individual sessions to identify, evaluate and resolve problematic areas. Provide individualized training or coaching where needed. Work directly with DOB's executive management on such issues as team building, negotiating skills, employee development and/or succession planning.
RESPONSIBILITIES:
  • Research, develop, deliver and monitor customer relations training programs for Department of Buses' hourly and supervisory employees. The purpose of these programs is to improve the public's image and perception of NYC Transit in general and DOB personnel in particular. Examples programs provided: ADA announcements, customer safety, use of wheelchair lifts, etc.

  • Conduct focus groups or individual sessions to identify, evaluate and resolve problematic areas.

  • Provide individualized or coaching where needed. Work directly with DOB's executive management on such issues as team building, negotiation skills, employee development and/or succession planning.

  • Develop and deliver operations/safety related programs such Fatigue & Stress Awareness training.

  • Conduct research on successful training programs throughout the industry and recommend those they are likely to be effective at NYC Transit.

  • Provide individual employee skills assessment as needed. Assist employees in identifying areas in which they need development. Propose training programs to meet these needs.

EDUCATION AND EXPERIENCE:
  • Baccalaureate in Business Administration, Education, Public Administration and Psychology or a satisfactory equivalent.

  • 8 years of Years Experience

  • 3 years of Managerial/Supervisory Experience

DESIRED SKILLS
  • Knowledge of adult learning theory and training needs analysis.

  • Must be able to manage the implementation and evaluation of training programs.

  • Must have strong communication and analytical skills.

  • Knowledge of DOB operations and customer service principles.

SELECTION METHOD
Based on evaluation of education, skills, experience, interview, and written assessment.
All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.
OTHER INFORMATION
Appointment may be at a comparable level to current level of selected candidate. (If necessary)
As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.
HOW TO APPLY
Qualified applicants can submit an online application by clicking on the 'APPLY NOW' button from either the CAREERS page or from the JOB DESCRIPTION page.
If you have previously applied online for other positions, enter your Username and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.
EQUAL EMPLOYMENT OPPORTUNITY
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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