ZipRecruiter

Log In

1

Customer Relation Executive Jobs in Virginia (NOW HIRING)

Carmax

SR Coordinator, Customer Relations

Richmond, VA · On-site

$18.10 - $27.90/hr

In this role, you'll manage escalated customer concerns, including high-risk and executive-level cases, while partnering with cross-functional teams such as Legal, Public Relations, Risk, and ...

Carmax

SR Coordinator, Customer Relations

Richmond, VA

$18.10 - $27.90/hr

In this role, you'll manage escalated customer concerns, including high-risk and executive-level cases, while partnering with cross-functional teams such as Legal, Public Relations, Risk, and ...

Carmax

Analyst, Customer Relations

Richmond, VA · On-site

$47K - $71K/yr

Position Overview As an Analyst, Customer Relations, you will be the ultimate advocate for CarMax ... You'll partner with teams such as Executive Offices, Legal, Public Relations, Risk, Asset ...

Carmax

Analyst, Customer Relations

Richmond, VA · On-site +1

Position Overview As an Analyst, Customer Relations, you will be the ultimate advocate for CarMax ... You'll partner with teams such as Executive Offices, Legal, Public Relations, Risk, Asset ...

ClearanceJobs

Executive Administrator

Chantilly, VA · On-site

Job Responsibilities Maintains leadership's calendar (i.e. CEO/President, VP, Director) Answer ... Strong customer relations skills. TS/SCI w/CI Poly High school diploma (Bachelor's degree desired ...

FM Talent Source

Executive Assistant

Falls Church, VA · On-site

... R opportunities * Building productive working relationships with staff, vendors, and partners ... Customer Service Team member consistently delivers exceptional internal/external customer service.

FM Talent

Executive Assistant

Falls Church, VA · On-site

... R opportunities * Building productive working relationships with staff, vendors, and partners ... Customer Service: Team member consistently delivers exceptional internal/external customer service.

Exiger

Federal Account Executive

Mclean, VA · Hybrid

We are expanding our sales organization and looking for a skilled Federal Account Executive who is ... Knowledge of customer relations management software and MS Office * Outstanding communication and ...

Rosendin Electric, Inc.

Project Executive

Sterling, VA · On-site

TheProject Executive is responsible for providing leadership and oversight for the strategic as ... Promote positive customer relations by dealing professionally and fairly with all contractors ...

Rosendin

Project Executive

Sterling, VA · On-site

The Project Executive is responsible for providing leadership and oversight for the strategic as ... Promote positive customer relations by dealing professionally and fairly with all contractors ...

Rosendin

Project Executive

Richmond, VA · On-site

The Project Executive is responsible for providing leadership and oversight for the strategic as ... Promote positive customer relations by dealing professionally and fairly with all contractors ...

next page

Showing results 1-20

All JobsCustomer Relation JobsCustomer Relation Executive JobsCustomer Relation Executive Jobs in Virginia

Customer Relation Executive information

See Virginia salary details

$26.3K

$92.8K

$182.4K

How much do customer relation executive jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer relation executive in Virginia is $92,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $119,500.00 per year, depending on experience, location, and employer.

What is a customer relation executive?

Customer Relation Executives are professionals responsible for managing and enhancing relationships between a company and its customers. They handle customer inquiries, resolve complaints, and ensure customer satisfaction by providing timely and effective support. Their duties often include maintaining client records, coordinating with other departments, and identifying opportunities to improve the customer experience. By fostering positive interactions, Customer Relation Executives help build loyalty and contribute to the company's reputation and success.

What are the key skills and qualifications needed to thrive as a customer relation executive, and why are they important?

To thrive as a Customer Relation Executive, you need excellent communication skills, a customer-focused attitude, and often a degree in business, marketing, or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is commonly required. Strong problem-solving abilities, patience, and emotional intelligence help professionals excel in managing diverse client interactions. These skills are vital for building lasting customer relationships, resolving issues efficiently, and contributing to a positive brand reputation.

What are some common challenges faced by customer relation executives, and how can they be managed effectively?

Customer Relation Executives frequently encounter challenges such as handling dissatisfied clients, managing high volumes of inquiries, and balancing multiple tasks simultaneously. Successfully navigating these challenges requires strong communication skills, empathy, and effective time management. Many organizations provide training and support, as well as CRM systems, to help executives track interactions and resolve issues efficiently. Proactively seeking feedback and collaborating with team members can also enhance problem-solving and improve the overall customer experience.

What is the difference between Customer Relation Executive vs Customer Service Representative?

AspectCustomer Relation ExecutiveCustomer Service Representative
Primary RoleBuilds and maintains long-term customer relationships, focusing on customer satisfaction and loyalty.Handles customer inquiries, complaints, and provides support to resolve issues promptly.
Required SkillsCommunication, relationship management, problem-solving, and sales skills.Communication, patience, problem-solving, and product knowledge.
Work EnvironmentOffice-based, client meetings, and relationship management settings.Call centers, retail stores, or online support channels.
Common Industry UsageCustomer relations, sales, and account management roles.Customer support, helpdesk, and support services roles.

While both roles involve interacting with customers, a Customer Relation Executive focuses on building lasting relationships and strategic engagement, whereas a Customer Service Representative primarily addresses immediate customer issues and support. Understanding these differences helps in choosing the right career path or job role.

Is customer relation executive a stressful job?

A customer relation executive role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on the work environment, workload, and individual skills in communication and problem-solving.

What do you need to be a customer relation executive?

To become a customer relation executive, candidates typically need excellent communication and interpersonal skills, a good understanding of customer service principles, and often a bachelor's degree in business, marketing, or a related field. Experience in customer service or sales and proficiency with customer relationship management (CRM) tools are also valuable assets.

What are the most commonly searched types of Customer Relation jobs in Virginia?

The most popular types of Customer Relation jobs in Virginia are:

What cities in Virginia are hiring for Customer Relation Executive jobs?

Cities in Virginia with the most Customer Relation Executive job openings:

Customer Relation Executive jobs near you
Infographic showing various Customer Relation Executive job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $92,750 per year, or $44.6 per hour.

Account Executive - Corrugated Box Sales

HOOD CONTAINER CORPORATION

Sandston, VA • On-site

Full-time

Re-posted 10 days ago

Hood Container rating

6.5

Company rating: 6.5 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

95th of 122 rated packaging manufacturers

Job description

Account Executive – Corrugated Sales - Remote Richmond

Hood Container Corporation is searching for an Account Executive with a hunter mindset to support our expanding Corrugated Converting Business. In this role, you will need to be driven and have grit to identify new opportunities and close on prospects. You will need to be self-driven, highly independent, and have a passion for selling.  We have opportunities across all our business segments. 

 As an Account Executive you will have the ability to sell leveraging “The Power of Hood” by not only having the ability to generate sheet & box sales for your designated plant but capture opportunities to sell in other geographic areas and product segments, including retail, consumer products, e-commerce, and other strategic markets. 

Hood Container Corporation offers competitive sales compensation through a base salary based on revenue generation with ability to earn commissions on boxes, sheets, distributors, and brokers.  To continue to motivate & recognize Account Executives, the Sales Commission Plan offers supplemental commission on new accounts! Additional perks: Vehicle Reimbursement Program, Travel & Expense Account, and Phone Allowance. 

Are you ready to unbox your potential with The Power of Hood? 

What it Takes:

  • Experience within a similar role with a track record of turning leads into actual sales
  • Experience selling in the Richmond or surrounding markets
  • Experience managing an annual revenue portfolio of $2-$15 Million
  • Experience supporting a variety of account sizes 
  • Experience generating sales for manufacturing or similar B2B customers 
  • Experience working within the corrugated or packaging industry preferred
  • Valid Driver’s License 
  • Personal accountability and growth mindset
  • Effective negotiation and persuasion skills
  • Demonstration of dynamic communication and interpersonal skills, able to work with all types of personalities
  • Adaptability is key as you will need to navigate and demonstrate flexibility in an environment that can be ambiguous and uncertain
  • Go-getter, self-starter, and team player
  • General high level of enthusiasm, creative, and innovative ability

A Day in the Life:

  • Actively seek new clients in addition to closing prospective business maintaining these various sales cycles in parallel. 
  • Qualify prospect opportunities and align with Sales Manager & General Manager on viability. 
  • Build relationships with and gain the trust of your customers to understand their needs and strategically work toward a solution to resolve their challenges.
  • Continuously learn new techniques by establishing and expanding your knowledge on paper / packaging solutions and the corrugated industry. 
  • Meet or exceed your monthly, quarterly, and annual sales goals as determined by sales budget & forecasts. 
  • Proactively communicate sales pipeline by leverage technology, e.g. Microsoft Office 365 and Customer Relation Management (CRM – Sales Force)
  • Consult with management to understand operational needs and provide market feedback in relation to product types, pricing, and/or other customer solutions. 
  • Work with a sense of urgency to address customer concerns & provide creative solutions to meet the needs of internal & external customers.
  • Collaborate with Production, Customer Service, Design & Accounting to efficiently generate quotes, order tooling, coordinate trials, set up credit, manage orders, and resolve customer concerns. 

To learn more about Hood Container Corporation visit www.hoodcontainer.com or check us out on Social Media via LinkedIn, YouTube, Facebook, or Instagram. 


What Hood Container employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply