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Customer Relation Executive Jobs (NOW HIRING)

The Client Relations Executive is responsible for reducing customer churn, increasing customer lifetime value, and generating leads for expansion. This person builds a plan for measuring success ...

TerraImm is hiring a Client Relations Executive to drive client engagement and support company ... Background in sales or customer service * Strong interpersonal and communication skills * Ability ...

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Customer Relation Executive information

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$26.5K

$93.6K

$184K

How much do customer relation executive jobs pay per year?

As of Jun 9, 2026, the average yearly pay for customer relation executive in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relation Executive vs Customer Service Representative?

AspectCustomer Relation ExecutiveCustomer Service Representative
Primary RoleBuilds and maintains long-term customer relationships, focusing on customer satisfaction and loyalty.Handles customer inquiries, complaints, and provides support to resolve issues promptly.
Required SkillsCommunication, relationship management, problem-solving, and sales skills.Communication, patience, problem-solving, and product knowledge.
Work EnvironmentOffice-based, client meetings, and relationship management settings.Call centers, retail stores, or online support channels.
Common Industry UsageCustomer relations, sales, and account management roles.Customer support, helpdesk, and support services roles.

While both roles involve interacting with customers, a Customer Relation Executive focuses on building lasting relationships and strategic engagement, whereas a Customer Service Representative primarily addresses immediate customer issues and support. Understanding these differences helps in choosing the right career path or job role.

What are Customer Relation Executives?

Customer Relation Executives are professionals responsible for managing and enhancing relationships between a company and its customers. They handle customer inquiries, resolve complaints, and ensure customer satisfaction by providing timely and effective support. Their duties often include maintaining client records, coordinating with other departments, and identifying opportunities to improve the customer experience. By fostering positive interactions, Customer Relation Executives help build loyalty and contribute to the company's reputation and success.

What are the key skills and qualifications needed to thrive as a Customer Relation Executive, and why are they important?

To thrive as a Customer Relation Executive, you need excellent communication skills, a customer-focused attitude, and often a degree in business, marketing, or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is commonly required. Strong problem-solving abilities, patience, and emotional intelligence help professionals excel in managing diverse client interactions. These skills are vital for building lasting customer relationships, resolving issues efficiently, and contributing to a positive brand reputation.

What are some common challenges faced by Customer Relation Executives, and how can they be managed effectively?

Customer Relation Executives frequently encounter challenges such as handling dissatisfied clients, managing high volumes of inquiries, and balancing multiple tasks simultaneously. Successfully navigating these challenges requires strong communication skills, empathy, and effective time management. Many organizations provide training and support, as well as CRM systems, to help executives track interactions and resolve issues efficiently. Proactively seeking feedback and collaborating with team members can also enhance problem-solving and improve the overall customer experience.
More about Customer Relation Executive jobs
What cities are hiring for Customer Relation Executive jobs? Cities with the most Customer Relation Executive job openings:
What are the most commonly searched types of Customer Relation jobs? The most popular types of Customer Relation jobs are:
What states have the most Customer Relation Executive jobs? States with the most job openings for Customer Relation Executive jobs include:
Infographic showing various Customer Relation Executive job openings in the United States as of May 2026, with employment types broken down into 30% Full Time, 68% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $93,552 per year, or $45 per hour.
Client Relations Executive I - Home Health

Client Relations Executive I - Home Health

CommonSpirit Health

Sunnyvale, CA

$89K - $121K/yr

Full-time

Posted 19 days ago


CommonSpirit Health rating

7.1

Company rating: 7.1 out of 10

Based on 503 frontline employees who took The Breakroom Quiz

372nd of 870 rated healthcare providers


Job description


Job Summary and Responsibilities

Be a Trailblazer in Home Health and Hospice but still have the work balance you desire

***PATHWAYS HOME HEALTH AND HOSPICE - PALO ALTO, CALIFORNIA - NOW HIRING - CLIENT RELATIONS EXECUTIVE I***

(Service Area - Stanford)

***Mon - Fri 8:00 AM - 5:00 PM*** 

At Commonspirit Health at Home, we strive to embody our mission of delivering hope and healing to those we serve.As a Client Relation Executive I with Pathways, you will serve as a field-based business development representative, helping to maintain and grow current market share and identify new sources of business.  Other responsibilities include:

  • Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, community based residential facilities, physicians and other health care providers and hospital systems.
  • Assists with educating the community about services.
  • Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
  • Acts as the key contact for client troubleshooting and conflict resolution.
  • Develops and maintains accurate data on customer relationships within RSL on each key referral source, to provide client information needed to build strong ties and deliver customer satisfaction.
  • Communicates to branch(es) on a daily basis to give and receive vital client and patient information.
  • Must meet or exceed established monthly admission targets as provided by their supervisor and determined by the branch’s monthly budget.
  • Assists with unbilled revenue and Face to Face as requested by branch leadership.
  • Follows referral of a patient to the organization, assists facility discharge coordinators in coordinating care quality home care services for clients.
Job Requirements
  • High school diploma required, Bachelor’s degree, clinical license, or experience as a Care Transition Nurse preferred.
  • Minimum of one year of related sales experience preferred, preferably in a health care/medical field. 
  • Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
  • Valid Driver’s license is required.
  • Compliant with appropriate state certification/registration and organizational requirements as necessary.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Where You'll Work

Pathways Home Health and Hospice is part of an expansive health care network that is committed to providing better patient care, with better outcomes, where it is best received: at home. As a faith-based organization, we are committed to finding new ways to improve the health of our patients and their families and the health of the communities we serve. Rooted in humankindness, our ministry is at the heart of everything we do and can be seen in every patient we touch.

Qualifications:
  • High school diploma required, Bachelor’s degree, clinical license, or experience as a Care Transition Nurse preferred.
  • Minimum of one year of related sales experience preferred, preferably in a health care/medical field. 
  • Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
  • Valid Driver’s license is required.
  • Compliant with appropriate state certification/registration and organizational requirements as necessary.

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Employment Type: Full Time

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