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Customer Program Manager Jobs in Reading, PA (NOW HIRING)

Catapult Learning

Program Supervisor

Reading, PA · On-site

$62K - $65K/yr

  • Medical

  • Retirement

  • PTO

Ensure the implementation of quality programming and customer satisfaction through problem solving ... Experience managing teams; experience working with school districts preferred. * Excellent ...

JEVS Human Services

Case Manager

Lebanon, PA · Hybrid

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our programs are designed to help individuals have a better quality of life. We serve those with ... Maintains accurate records for customer, participant, and organizational needs. * Establishes and ...

philaymca

Senior Program Director

Spring Valley, PA · On-site

Experience managing departmental or branch budgets and financial performance * Demonstrated success improving customer experience, program participation, or operational performance * Ability to work ...

philaymca

Senior Program Director

Spring Valley, PA · On-site

Experience managing departmental or branch budgets and financial performance * Demonstrated success improving customer experience, program participation, or operational performance * Ability to work ...

Honeywell

Sr Program Controls Specialist

Allentown, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role will also recommend improvement actions for process and tool implementation and will interact with global program management Team, Business leaders and customers. You will report directly ...

Matthey

Regional Customer Service Manager

Pottstown, PA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Regional Customer Service Manager Location: Devon, PA / Smithfield, PA / Queretaro, Mexico At ... Wellbeing Programs and Incentives * Tuition Assistance * Parental Leave * Ready to make a ...

Regency Management

Customer Service Representative

Pottstown, PA · On-site

$15.50 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Recognition and reward programs * Paid Sick Days * Paid Vacation, Holidays (Thanksgiving and ... Being bilingual is a plus Regency Management Services is an Equal Employment Opportunity ("EEO ...

Tjx

Full-Time Customer Experience Supervisor

Lebanon, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... of loyalty programs. Leads by example by engaging and interacting with all customers, and ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Customers Bank

BSA/FCC Program Advisor

Reading, PA · On-site

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable ... Key Skills: * Time management and priority setting. * Ability to handle multiple tasks ...

LAR-MAC Inc - KFC

Customer Service

Pottsville, PA

$14.75 - $20/hr

... Assistance Program plus more! The responsibilities of the team member will include: * Interaction with customers: receiving orders, processing sales and monies and managing customer issues.

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Reading, PA

Customer Program Manager information

See Reading, PA salary details

$8

$51

$81

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Reading, PA is $51.94, according to ZipRecruiter salary data. Most workers in this role earn between $34.62 and $66.73 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Reading, PA are hiring for Customer Program Manager jobs?

Cities near Reading, PA with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $108,025 per year, or $51.9 per hour.

Program Supervisor

Catapult Learning

Reading, PA • On-site

$62K - $65K/yr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Catapult Learning rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

30th of 77 rated education support services

Job description

Company Overview
Catapult Learning, a division of FullBloom, is seeking a full-time, 12-month, Instructional Supervisor.
At Catapult Learning, we provide educational solutions that generate academic achievement and better life outcomes for students. Join Catapult Learning and become a part of a national organization with a legacy of more than 45 years of student impact.
Overview
The Instructional Supervisor managse instructional programs in Reading PA high school and middle school programs to ensure adherence to Catapult educational standards and compliance requirements.
Instructional Supervisors hire, train, monitor and evaluate the performance of teachers. They communicate with school officials regarding design, implementation, and evaluation of instructional programs. Oversee communication with classroom teachers and parents and monitor the parent involvement component of the program. Ensure the implementation of quality programming and customer satisfaction through problem solving and frequent communication.
Responsibilities
Responsibilities
  • Ability to learn new software systems quickly and independently
  • Coordinate efforts to obtain maximum utilization of facilities, equipment, materials, and teacher time
  • Review student assessment data, monitor for assessment driven instruction as well as coach and model effective research-based instructional methods and strategies
  • Participate in planning sessions, gathering program information and review of materials and assessments.
  • Monitor Professional Development Goals
  • Train and supervise teachers. Supervision to include informal and formal lesson observations (formal to include Pre/PEP-conference, scheduled lesson observations and post-conference.)
  • Provide assistance to teachers in the development of class schedules and instructional strategies to meet the needs of all participating students.
  • Prepares presentations for Monthly Team Meeting to address both instructional and business issues as required by the Regional Director and Instructional Support.
  • Assist teachers with the completion and submission of company, district, state, or federal required forms.
  • Provides guidance to teachers with record keeping procedures and ensures that the Company required plans and reports are maintained and updated properly.

*Other duties may be assigned
How we'll be there for you:
We foster your well-being-health, financial, and work-life-to help you succeed and thrive.
  • An attractive and robust suite of benefits for full-time employees, including paid time off and a 401k program.
  • Opportunities for professional development and advancement.
  • Paid teacher training, tuition reimbursement, and credentialing support.
  • Carefully curated instructional toolkits that shorten the path to great lessons.
  • Employee assistance program.

Qualifications
What we'll need from you:
Qualifications, Education, and Experience:
  • Bachelor's Degree in Education, Management, or a related field.
  • Active Pennsylvania teaching certification (6-12)
  • Middle school/high school experience
  • A minimum of two years' experience in a supervisory position.
  • Experience managing teams; experience working with school districts preferred.
  • Excellent interpersonal, verbal, written, and organizational skills to work with all levels of the organizations.
  • Practical user knowledge of Microsoft Office Suite and virtual meeting tools like Zoom and Teams.
  • Must demonstrate a positive and enthusiastic attitude towards internal and external customers.

Other Job Requirements:
  • Reliable mode of transportation required as travel between multiple school sites is required.
  • An understanding that all children can learn.
  • Title 1 and/or Act 89 experience is preferred.

Be where you're meant to be. Apply today.
About Catapult Learning
Catapult Learning, a division of FullBloom, provides intervention programs for students and professional development solutions for teachers in K-12 schools. We partner with 500+ school districts to produce positive outcomes that promote academic and professional growth. Catapult Learning is accredited by Cognia and has earned its 2022 System of Distinction honor.
FullBloom could not realize its mission or meet its business goals without the unique talents and contributions of its diverse group of professionals. Our company culture, practices, and systems reflect our values in all that we do to create an authentic and welcoming environment for all. Learn more about our company culture and Core 5 Values here.
FullBloom is an equal opportunity employer.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Pay Rate
USD $62,000.00 - USD $65,000.00 /Yr.
Physical Requirements
PHYSICAL ENVIRONMENT/WORKING CONDITIONS:
Light lifting, walking, climbing stairs. Most programs are in school settings.

What Catapult Learning employees say

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