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Customer Program Manager Jobs in Mason, OH (NOW HIRING)

Teledyne FLIR LLC

Sr. Program Manager

Miamisburg, OH · On-site

$104K - $104K/yr

Manages and contributes to all aspects of program execution to satisfy customer requirements and ensure profitability; * Plans, monitors, and manages to avoid specification shortfalls, budget ...

FLIR Systems, Inc.

Sr. Program Manager

Miamisburg, OH · On-site

$110 - $160/hr

Manages and contributes to all aspects of program execution to satisfy customer requirements and ensure profitability; * Plans, monitors, and manages to avoid specification shortfalls, budget ...

Teledyne

Sr. Program Manager

Miamisburg, OH

$104K - $104K/yr

Manages and contributes to all aspects of program execution to satisfy customer requirements and ensure profitability; * Plans, monitors, and manages to avoid specification shortfalls, budget ...

Shape Corp.

Program Manager II

Trenton, OH · On-site

Act as the primary customer interface on all assigned programs. Essential Job Functions include, but not limited to, the following: * Define and manage the scope of the program on behalf of the ...

Shape Corp.

Program Manager II

Trenton, OH · On-site

Act as the primary customer interface on all assigned programs. Essential Job Functions include, but not limited to, the following: * Define and manage the scope of the program on behalf of the ...

Leidos

Deputy Program Manager

Beavercreek, OH

$92K - $166K/yr

As the Deputy Program Manager, you'll partner with the Program Manager to drive the success of ... Serve as a communication hub between customers, leadership, and technical teams, ensuring clarity ...

Leidos

Deputy Program Manager

Beavercreek, OH · On-site

$92K - $166K/yr

As the Deputy Program Manager, you'll partner with the Program Manager to drive the success of ... Serve as a communication hub between customers, leadership, and technical teams, ensuring clarity ...

MissionHires

Program Manager - Mason, Ohio

Mason, OH · On-site

$80 - $100/hr

This is a customer service role specific to tooling. Job Summary The Program Manager is responsible for supporting the development and execution of the GE Aerospace engine tooling program. This role ...

Enable Injections

Senior Program Manager

Cincinnati, OH · On-site

$111K - $111K/yr

Experience directly managing customers, partnerships, alliances, or external contracts * Experience ... Manage drug partner program(s) and project(s) from inception through commercial launch and life ...

Enable Injections

Senior Program Manager

Cincinnati, OH · On-site

$111K - $111K/yr

Experience directly managing customers, partnerships, alliances, or external contracts * Experience ... Manage drug partner program(s) and project(s) from inception through commercial launch and life ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Mason, OH

Customer Program Manager information

See Mason, OH salary details

$8

$50

$80

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Mason, OH is $50.86, according to ZipRecruiter salary data. Most workers in this role earn between $33.89 and $65.34 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Mason, OH are hiring for Customer Program Manager jobs?

Cities near Mason, OH with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Mason, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $105,780 per year, or $50.9 per hour.

Program Manager 2

Northrop Grumman Corporation

Beavercreek, OH • On-site

$146K/yr

Full-time

Medical, Life, PTO

Posted 9 days ago

Key responsibilities

  • Manage a subset of programs within the F-35 Fleet Readiness & Sustainment Operating Unit through all phases of the program life cycle.

  • Manage cost, schedule, technical performance, and profit and loss for assigned program scope.

  • Lead cross-functional teams and serve as the primary interface with the customer to achieve program objectives and resolve issues.

Northrop Grumman rating

8.3

Company rating: 8.3 out of 10

Based on 368 frontline employees who took The Breakroom Quiz

67th of 545 rated manufacturers

Job description

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: SecretTRAVEL: Yes, 25% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Aeronautics Systems (NGAS) has an opening forProgramManager2 (PM)to join our team of qualified, diverse individuals within the F-35 Program Management organization. This leadership role is an onsite opportunity which may be located inEl Segundo, CA, or Beavercreek, OH.

The PM will be responsible for managing a subset of programs within the F-35 Fleet Readiness & Sustainment Operating Unit (FR&S OU) through all phases of program life cycle; proposal development, negotiation, startup, execution, and completion (contract closeout).

Primary responsibilities are included but not limited to:

  • Responsibility for profit and loss (P&L) for the PM's programs.

  • Manage cost, schedule, and technical performance for assigned program scope.

  • Lead cross-functional teams to achieve program objectives and align execution across engineering, plans and schedules, production, quality, and supply chain.

  • Manage supplier performance to meet program and customer objectives

  • Measure and report program performance, including risks, opportunities, and compliance with contractual and technical requirements.

  • Serves as the primary interface with the customer, managing expectations, priorities, and issue resolution while balancing contractual requirements with operational execution constraints.

The specific program scope for the PM will be dependent upon their assigned portfolio:

  • Field Support: Manage F-35 fleet modification and/or contractor logistical support (CLS) at multiple domestic sites to maintain / upgrade the F-35 fleet.

  • Sustaining Engineering: Manage engineering support programs to ensure operational readiness and effective mission support for F35 Fleet.

  • Support Equipment: Manage domestic & international suppliers to provide support equipment for stand-up and operations of F-35 bases for USG & foreign partners.

  • Supply Support: Manage internal & external spares and repairs for the F-35 scope managed by NGAS to ensure fleet readiness.

Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same.We do the right thing:upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team.We do what we promise:holdingyourself and others accountable to meet predictable and balanced results.We commit to shared success:operating as OneNG and removing barriers for our teams. Finally,We pioneer:setting a vision that shapes the future and inspires others.

Basic Qualifications:

  • Bachelor's degree and 8 years of related experience as defined below, OR a Master's degree and 6 years of related experience as defined below:

  • Related experience includes professional and/or military experience including project management, program management, sustainment, engineering, capture efforts, and/or business management related functions.

  • Profit & loss responsibility with demonstrated ability to achieve financial performancetargets and use of Earned Value Management.

  • Your ability to obtain and/or transfer and maintain the final adjudicated U.S. Government Secret Clearance and any program access(es) required for the position within a reasonable period of time, as determined by the company.

Preferred Qualifications:

  • Experience on the F-35 program.

  • Experience supporting DoD sustainment programs or contracts.

  • Experience interfacing with external customers.

  • Experience supporting MRO&U operations for aircraft in flightline, field-level, or depot maintenance / mod environments.

  • Experience with aircraft technical documentation generation, field engineering. action requests, and engineering support for fielded aircraft.

  • Experience managing domestic and international suppliers / subcontracts.

  • Experience with executing spares and repairs contracts.

  • Prior military experience, particularly F-35 experience in maintenance, logistics, depot management, and/or sustainment.

  • An active U.S. Government Secret clearance.

Primary Level Salary Range: $146,500.00 - $241,700.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939

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