1

Customer Program Manager Jobs in Frederick, MD (NOW HIRING)

Program Manager (8653)

Frederick, MD · On-site

$160K - $180K/yr

... program management, life cycle logistics, sustainment, medical product management, medical and ... Coordinate service/product deliveries to the Government customer, to include: travel, travel ...

Sr. Program Manager

Germantown, MD

$117K - $118K/yr

Job Responsibilities Manage multiple programs with the daily execution of contract requirements to ... Provide interface, communication and coordination with internal and external customers on matters ...

Sr. Program Manager

Germantown, MD · On-site

$125 - $150/hr

Provide interface, communication and coordination with internal and external customers on matters ... Manages and ensures the timely completion of specific, defined technical programs or projects.

Sr. Program Manager

Germantown, MD · On-site

$117K - $118K/yr

Job Responsibilities Manage multiple programs with the daily execution of contract requirements to ... Provide interface, communication and coordination with internal and external customers on matters ...

Leidos is seeking a proven technical program management leader with deep experience leading ... Customer Engagement & Strategy : Serve as the autonomous senior interface to government sponsors ...

Support program reviews, customer meetings, and operational planning activities. Proposal Management & Growth Support * Serve as Proposal Manager or Deputy Proposal Manager for strategic ...

A-TEK is seeking a Cyber Security Operations Center (CSOC) Program Manager to support one of our ... Regularly communicating security-related matters to the executive team, client customer, and other ...

Senior Program Manager CSOC

Rockville, MD · On-site

$118K - $118K/yr

Manage the SOC program in accordance with Contract requirements, the management plan, and work ... Regularly communicating security-related matters to the executive team, client customer, and other ...

Senior Program Manager CSOC

Rockville, MD · On-site

$118K - $118K/yr

Manage the SOC program in accordance with Contract requirements, the management plan, and work ... Regularly communicating security-related matters to the executive team, client customer, and other ...

Showing results 41-60

Customer Program Manager information

See Frederick, MD salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Frederick, MD is $53.77, according to ZipRecruiter salary data. Most workers in this role earn between $35.87 and $69.09 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Frederick, MD are hiring for Customer Program Manager jobs?

Cities near Frederick, MD with the most Customer Program Manager job openings:

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago


Job description

LOCATION: Frederick, MD

STATUS: Contingent

TRAVEL: Up to 10%

CLEARANCE: Secret

SALARY RANGE: The salary range the company reasonably expects to pay for this position is 160-180K per year. Final salary will be determined based on experience, education, qualifications, contract requirements, and internal equity considerations.

BENEFITS: 401K, Life/Health/ Dental/Disability Insurance, Flexible Paid Leave, and Tuition Reimbursement.

Description: Patricio Enterprises, Inc. is seeking a candidate to provide on-site vendor cost, schedule, performance management of a DoD acquisition support services contract with scope that includes program management, life cycle logistics, sustainment, medical product management, medical and technical advisory support, administrative support, engineering, and financial management support for the Project Manager Maneuver Medical Systems, Capability Program Executive - Ground.

 

Primary duties will include (but not limited to): Primary duties will include (but not limited to): 

  • Provide day-to-day management of administration, operational tasks, and internal business processes. Assist in project coordination, logistics, recruiting, and procurement of resources and management thereof.
  • Interface with corporate accounting, legal, and HR while managing daily business operations to include personnel issues, facility requirements, computer and equipment needs and wants.
  • Coordinate service/product deliveries to the Government customer, to include: travel, travel reports, monthly status reports, and acquisition program support documentation.
  • Follow DoD, Army, and organizational templates and best practices.
  • Manage and create documents, briefings, and reports, and coordinate use of PE conference space.
  • Manage a travel budget, approve travel requests and expense reports.
  • Maintain an internal personnel database and coordinate, distribute, and track daily in-house taskers (ensuring that timely responses are submitted).
  • Maintain office reference materials, up-to-date personnel rosters, and organization charts.
  • Oversee execution of taskers by assigning and reviewing incoming taskers, uploading deliverables, providing responses, and ensuring due dates are met.
  • Supervise all support resources for the performance of project assignments and activities.
  • Interface with end users, IT support, and client services.
  • Conduct team meetings and execute project tracking and analysis.
  • Ensure adherence to quality standards by executing random spot checks and review of various contract deliverables.
  • Recommend and take action to direct the analysis and solutions of problems.
  • May supervise professional and technical personnel performing in their regular disciplines.
  • May participate in the development and execution of budgets.
  • Participate in driving initiatives for achieving established objectives.
  • Serve as the primary or assistant technical and management interface for the company, customer, and senior staff.
  • Provide management services including general administrative oversight, time accounting, financial tracking, cost projection, inventory management, personnel evaluation and support.
  • Responsible for the preparation of and accountability for all contract deliverables.
  • Responsible for assisting in the leadership and direction of a multidisciplinary staff.
  • Prepare and approve Standard Operating Procedures, protocols and other technical documentation.

 

EDUCATION / EXPERIENCE:

  • Possess 8-10 years of related experience with a Bachelor’s degree or 6-8 years with a Master’s degree.
  • Possess strong communication skills, both orally and in writing.
  • Possess a working knowledge of Department of Defense (DoD) classified document handling procedures.
  • Experience working directly with Senior-level Government personnel.
  • Proficient with Microsoft Office suite, with 5 years of experience using Outlook, PowerPoint, Excel, and Word.

 

TRAVEL REQUIREMENTS: Up to 10%

 

EOE. Protected Veterans/Individuals with Disabilities.
Patricio Enterprises Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

Â