Principal Program Manager
Houston, TX · On-site
We work every day to help our customers bring life-saving therapies to market. As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead ...
Principal Program Manager
Houston, TX · On-site
We work every day to help our customers bring life-saving therapies to market. As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead ...
We work every day to help our customers bring life-saving therapies tomarket. As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead ...
We work every day to help our customers bring life-saving therapies tomarket. As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead ...
Program Manager
Austin, TX · On-site
Duties include the collection of customer requirements, managing feature and capabilities mappings ... Program Manager Mandatory Skills * Five to 10+ years of software development or management ...
Program Manager
Austin, TX · On-site
Duties include the collection of customer requirements, managing feature and capabilities mappings ... Program Manager Mandatory Skills * Five to 10+ years of software development or management ...
Program Manager - Product Implementation Programs
Dallas, TX · Remote
$120K - $172K/yr
Virtual within the US Travel: 30% domestic travel, dependent on customer need Overview Blue Yonder's Supply Chain Manufacturing Consulting Services is seeking an experienced Program Manager to join ...
Program Manager - Product Implementation Programs
Dallas, TX · Remote
$120K - $172K/yr
Virtual within the US Travel: 30% domestic travel, dependent on customer need Overview Blue Yonder's Supply Chain Manufacturing Consulting Services is seeking an experienced Program Manager to join ...
Program Manager - Product Implementation Programs
Coppell, TX · On-site
$120K - $172K/yr
Virtual within the US Travel: 30% domestic travel, dependent on customer need Overview Blue Yonder's Supply Chain Manufacturing Consulting Services is seeking an experienced Program Manager to join ...
Program Manager - Product Implementation Programs
Coppell, TX · On-site
$120K - $172K/yr
Virtual within the US Travel: 30% domestic travel, dependent on customer need Overview Blue Yonder's Supply Chain Manufacturing Consulting Services is seeking an experienced Program Manager to join ...
Program Manager
Houston, TX · On-site
Details: Program Manager Location: Houston TX - Onsite Duration: 12 months Detailed Program ... Supporting the product owner in managing communications with stakeholders, managing customer ...
Program Manager
Houston, TX · On-site
Details: Program Manager Location: Houston TX - Onsite Duration: 12 months Detailed Program ... Supporting the product owner in managing communications with stakeholders, managing customer ...
The incumbent will coordinate efforts of the service and engineering teams to ensure customer goals and timelines are met. The Program Manager is expected to plan and oversee the execution of ...
The incumbent will coordinate efforts of the service and engineering teams to ensure customer goals and timelines are met. The Program Manager is expected to plan and oversee the execution of ...
• Work with Account Managers to develop industry-leading relationships with our Customer Contacts ... Program expectations. Gather all pertinent information and report back into operations for ...
• Work with Account Managers to develop industry-leading relationships with our Customer Contacts ... Program expectations. Gather all pertinent information and report back into operations for ...
Program Manager
Dallas, TX · On-site
$100K - $120K/yr
The Program Manager will lead by example, interface directly with customers, and establish scalable project management processes while mentoring and developing a team of Project Managers. Key ...
Quick apply
Program Manager
Dallas, TX · On-site
$100K - $120K/yr
The Program Manager will lead by example, interface directly with customers, and establish scalable project management processes while mentoring and developing a team of Project Managers. Key ...
Program Manager
El Paso, TX · On-site
• Work with Account Managers to develop industry-leading relationships with our Customer Contacts ... Program expectations. Gather all pertinent information and report back into operations for ...
Program Manager
El Paso, TX · On-site
• Work with Account Managers to develop industry-leading relationships with our Customer Contacts ... Program expectations. Gather all pertinent information and report back into operations for ...
Program Manager
Bexar, TX · On-site
Provide exceptional customer service to internal and external stakeholders throughout the program lifecycle. * Create and manage long-term goals and objectives for programs and projects. * Ensure ...
Program Manager
Bexar, TX · On-site
Provide exceptional customer service to internal and external stakeholders throughout the program lifecycle. * Create and manage long-term goals and objectives for programs and projects. * Ensure ...
Program Manager
San Antonio, TX · On-site
Provide exceptional customer service to internal and external stakeholders throughout the program lifecycle. * Create and manage long-term goals and objectives for programs and projects. * Ensure ...
Program Manager
San Antonio, TX · On-site
Provide exceptional customer service to internal and external stakeholders throughout the program lifecycle. * Create and manage long-term goals and objectives for programs and projects. * Ensure ...
• Work with Account Managers to develop industry-leading relationships with our Customer Contacts ... Program expectations. Gather all pertinent information and report back into operations for ...
Quick apply
• Work with Account Managers to develop industry-leading relationships with our Customer Contacts ... Program expectations. Gather all pertinent information and report back into operations for ...
Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...
Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...
Program Manager
Bexar, TX · On-site
Provide exceptional customer service to internal and external stakeholders throughout the program lifecycle. * Create and manage long-term goals and objectives for programs and projects. * Ensure ...
Quick apply
Program Manager
Bexar, TX · On-site
Provide exceptional customer service to internal and external stakeholders throughout the program lifecycle. * Create and manage long-term goals and objectives for programs and projects. * Ensure ...
The Program Manager is responsible for communicating status to the customer, establishing design reviews, and identifying and budgeting for scope changes. 4. Project Monitoring and Control ...
The Program Manager is responsible for communicating status to the customer, establishing design reviews, and identifying and budgeting for scope changes. 4. Project Monitoring and Control ...
NVIDIA is looking for an experienced Sr. Customer Technical Program Manager for Data Center Quality and Sustaining activities to develop, implement, and supervise customer experience and quality ...
NVIDIA is looking for an experienced Sr. Customer Technical Program Manager for Data Center Quality and Sustaining activities to develop, implement, and supervise customer experience and quality ...
Program Manager
San Antonio, TX · On-site
The ideal candidate has extensive experience managing enterprise IT programs for federal customers, with a proven record of leading operations exceeding $50M in value. This position is on-site in San ...
Quick apply
Program Manager
San Antonio, TX · On-site
The ideal candidate has extensive experience managing enterprise IT programs for federal customers, with a proven record of leading operations exceeding $50M in value. This position is on-site in San ...
Program Manager
Westlake, TX · On-site
Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...
Program Manager
Westlake, TX · On-site
Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...
Program Director, Voice of the Customer (VOC) Location: This role requires associates to be in ... Manage VoC intake, prioritization, roadmap, backlog, decision log, risk register, and benefits ...
Program Director, Voice of the Customer (VOC) Location: This role requires associates to be in ... Manage VoC intake, prioritization, roadmap, backlog, decision log, risk register, and benefits ...
Customer Program Manager information
See Texas salary details
$8.29 - $14.74
1% of jobs
$14.74 - $21.19
5% of jobs
$21.19 - $27.65
9% of jobs
$33.30 is the 25th percentile. Wages below this are outliers.
$27.65 - $34.10
11% of jobs
$34.10 - $40.56
11% of jobs
$40.56 - $47.01
12% of jobs
The median wage is $47.58 / hr.
$47.01 - $53.46
18% of jobs
$59.38 is the 75th percentile. Wages above this are outliers.
$53.46 - $59.92
9% of jobs
$59.92 - $66.37
5% of jobs
$66.37 - $72.83
11% of jobs
$72.83 - $79.28
8% of jobs
$8
$50
$79
How much do customer program manager jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for customer program manager in Texas is $50.38, according to ZipRecruiter salary data. Most workers in this role earn between $33.61 and $64.71 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?
To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.
How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?
Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.
What is a Customer Program Manager?
A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
What cities in Texas are hiring for Customer Program Manager jobs? Cities in Texas with the most Customer Program Manager job openings:
Full-time
Medical, Dental, Vision, Life
Posted 14 days ago
Lonza rating
8.1
Based on 40 frontline employees who took The Breakroom Quiz
31st of 71 rated pharmaceutical
Job description
Houston, TX
The actual location of this job is in Houston, US. Relocation assistance is available for eligible candidates and their families, if needed.
Today, Lonza is a global leader in life sciences operating across five continents. We work every day to help our customers bring life-saving therapies to market.
As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead complex, late-phase and commercial programs, ensuring delivery on time, within scope, and to the highest quality standards. You will act as a trusted customer partner while driving operational excellence across a highly matrixed organization. This is a site-based role that enables close collaboration in a fast-paced manufacturing environment.
What you will get
What you will do
What we are looking for
About Lonza
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.
The actual location of this job is in Houston, US. Relocation assistance is available for eligible candidates and their families, if needed.
Today, Lonza is a global leader in life sciences operating across five continents. We work every day to help our customers bring life-saving therapies to market.
As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead complex, late-phase and commercial programs, ensuring delivery on time, within scope, and to the highest quality standards. You will act as a trusted customer partner while driving operational excellence across a highly matrixed organization. This is a site-based role that enables close collaboration in a fast-paced manufacturing environment.
What you will get
- An agile career in a fast-growing, global life sciences organization
- A collaborative, inclusive, and values-driven culture
- Opportunities to lead high-impact, customer-facing programs
- Competitive pay and performance-based rewards
- Medical, dental, and vision insurance
- Career progression and leadership development opportunities
- Access to our full benefits package: https://www.lonza.com/careers/benefits
What you will do
- Lead complex customer programs from development through commercialization
- Act as the primary interface between customers and Lonza across the program lifecycle
- Drive cross-functional teams to deliver quality, timeline, and financial objectives
- Manage program financials, including forecasting, invoicing, and revenue recognition
- Ensure compliance with PPM CoE standards and maintain accurate Planview data
- Proactively identify risks, resolve issues, and escalate when required
- Contribute to strategic initiatives, including KPI tracking and continuous improvement
What we are looking for
- Bachelor's degree in life sciences or related field; advanced degree preferred
- Extensive experience managing complex programs in biotech, pharma, or CDMO environments
- Strong leadership skills with the ability to influence without direct authority
- Proven experience managing customer relationships and program financials
- Excellent communication and stakeholder management skills
- PMP or equivalent project management certification preferred
- Strong problem-solving mindset with the ability to manage risk and complexity
- Experience in New Product Introduction, including transitioning products from clinical development through commercialization
About Lonza
At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of.
Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you're ready to help turn our customers' breakthrough ideas into viable therapies, we look forward to welcoming you on board.
Ready to shape the future of life sciences? Apply now.
About Lonza
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