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Customer Program Manager Jobs in Texas (NOW HIRING)

Wesco

Lead Program Manager

Lewisville, TX · On-site

As a Lead Program Manager, you are responsible for two or more Customer Programs consisting of customer support services, purchasing, warehouse management and other contract compliance activities ...

Accordance Search Group

Program Manager

Dallas, TX · On-site

Education Program Manager - Dental DSO Program Managers, Dental Education and Training $110k-$130k ... our customers, mainly DSO's and dental labs. Dental hygienists, assistants, or techs with ...

CSS, Inc

Program Manager

Houston, TX

The PM shall be the single-point-of-contact for program management and the customer interface for DoW Payload support program management concerns. The PM shall be responsible for technical, cost, and ...

Semperis

Program Manager

Dallas, TX · On-site

Program Manager, GTM and Release Management Role Summary We are looking for a Program Manager to ... This role is responsible for aligning Product, Engineering, Marketing, Sales, Customer Success ...

CSS, Inc

Program Manager

Houston, TX · On-site

The PM shall be the single-point-of-contact for program management and the customer interface for DoW Payload support program management concerns. The PM shall be responsible for technical, cost, and ...

Wabtec Corporation

Program Manager

Fort Worth, TX

$120K - $150K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

GKN Aerospace Careers

Program Manager

Westlake, TX

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

Wabtec

Program Manager

Fort Worth, TX · On-site

$120K - $150K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Fort Worth, TX · On-site

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

GKN Aerospace

Program Manager

Westlake, TX · On-site

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

Tarvos Talent

Program Manager

Austin, TX · On-site

As the Program Manager, you'll oversee customer-facing programs from kickoff through completion, partnering closely with engineering, production, and technical teams to ensure on-time delivery ...

Hiller Measurements

Program Manager

Austin, TX · On-site

The Program Manager is responsible for communicating status to the customer, establishing design reviews, and identifying and budgeting for scope changes. 4. Project Monitoring and Control ...

Hiller Measurements Inc

Program Manager

Austin, TX

The Program Manager is responsible for communicating status to the customer, establishing design reviews, and identifying and budgeting for scope changes. 4. Project Monitoring and Control ...

MCSG Technologies

PROGRAM MANAGER

Fort Bliss, TX

The Program Manager will oversee the execution and management of the TETSS contract at Fort Bliss ... This helps create value for our customers and business partners through efficiencies and cost ...

Western Alliance Bank

Program Manager

Dallas, TX

Job Title: Program Manager Location: Block 23 What you'll do: As a Program Manager in the ... Advanced influencing skills and ability to gain buy-in across multiple customers/stakeholders.

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Texas

Customer Program Manager information

See Texas salary details

$8

$50

$79

How much do customer program manager jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for customer program manager in Texas is $50.38, according to ZipRecruiter salary data. Most workers in this role earn between $33.61 and $64.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Texas are hiring for Customer Program Manager jobs? Cities in Texas with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Texas as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $104,798 per year, or $50.4 per hour.
Lead Program Manager

Lead Program Manager

Wesco

Lewisville, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Wesco rating

7.1

Company rating: 7.1 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

199th of 355 rated logistics

Job description

As a Lead Program Manager, you are responsible for two or more Customer Programs consisting of customer support services, purchasing, warehouse management and other contract compliance activities with designated number of program managers for a customer group. You will lead and manage program managers and site managers in field and customer sites.

Responsibilities:

  • Coordinates activities in accordance company policies, and if applicable, customer policies, procedures and principles.
  • Coordinates technical support and training needs.
  • Confers with customers on programs performance and evaluates areas for improvement and expanded services.
  • Administers on-site human resource activities.
  • Coordinates programs and ideas for cost savings and revenue generation.
  • Develops plans for efficient use of materials, equipment and employees.
  • Monitors programs effectiveness and prepares monthly reports such as cost, savings, performance, service, quality, and improvements.
  • Analyzes supplier performance and make recommendations on new agreements.
  • Resolves account payment and billing issues.
  • Utilizes and maintains available information to improve programs.
  • Reviews programs performance metrics with site, including inventory turns, delivery, savings and stockroom fill rates.
  • Ensures proper implementation, participates in review to verify effectiveness, and identifies opportunities for improvement of quality systems.
  • Records and processes complaints from customers regarding products and services provided, involves necessary parties, designs resolution, and responds to customers with corrective action plan.
  • Responds to audit findings and implement appropriate actions in a timely manner.
  • Coordinates vendor information sharing activities with customer, including new product launch, value-added and cost savings initiatives.
  • Participates in contract negotiations and various management reviews.

Qualifications:

  • Bachelors' Degree in a related field is required.
  • 5 years required, 7 years preferred of related experience.  
  • Strong written and verbal communication skills is required.
  • Strong presentation and interpersonal skills is required.
  • Strong persuasion and skills is required.
  • Strong computer skills is required.
  • Strong math and analytical skills is required.
  • Organized and detail oriented is preferred.

#LI-MH1

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. 

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

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