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Customer Program Manager Jobs in Texas (NOW HIRING)

eBay, Inc.

Cobrand Card Program Manager

Austin, TX · On-site

$92K - $160K/yr

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring ... As the Cobrand Card Program Manager , you will manage the entire cardholder journey for the eBay ...

Wesco

Program Manager (Solar)

Austin, TX · On-site

As a Program Manager, you will be responsible for one Customer Program consisting of customer support services, purchasing, warehouse management and other contract compliance activities. You will ...

WESCO International

Program Manager (Solar)

Austin, TX · On-site

As a Program Manager, you will be responsible for one Customer Program consisting of customer support services, purchasing, warehouse management and other contract compliance activities. You will ...

Gilat

Program Manager, Avionics

Fort Worth, TX · On-site +1

Manage customer programs and serve as the primary company representative for assigned customers. * Lead program delivery, including schedule, scope, risks, opportunities, and customer commitments.

Lonza

Principal Program Manager

Houston, TX · On-site

We work every day to help our customers bring life-saving therapies to market. As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead ...

Lonza

Principal Program Manager

Houston, TX

We work every day to help our customers bring life-saving therapies tomarket. As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead ...

Procom Consultants Group

Program Manager

Austin, TX

Duties include the collection of customer requirements, managing feature and capabilities mappings ... Program Manager Mandatory Skills * Five to 10+ years of software development or management ...

Albers Aerospace

Program Manager

Mckinney, TX · On-site

Government customers and Tier 1 prime contractors-supporting integrated, cross-functional teams from program award through completion. The Program Manager is responsible for full program lifecycle ...

NAVA Software Solutions

Program Manager

Houston, TX · On-site

Details: Program Manager Location: Houston TX - Onsite Duration: 12 months Detailed Program ... Supporting the product owner in managing communications with stakeholders, managing customer ...

Abacus Technology

Program Manager

San Antonio, TX

Abacus Technology is seeking a Program Manager to provide acquisition and advisory services in ... Excellent communication skills and the ability to manage customer and other stakeholder ...

New

Abacus Technology

Program Manager

San Antonio, TX · On-site

Overview Abacus Technology is seeking a Program Manager to provide acquisition and advisory ... Excellent communication skills and the ability to manage customer and other stakeholder ...

CGI Inc.

Program Manager

Dallas, TX · On-site

Program Manager Category: Project Management Main location: United States, Texas, Dallas Position ... Coordinate activities across Product, Engineering, Data, Marketing, Customer Experience, Finance ...

Abacus Technology

Program Manager

San Antonio, TX · On-site

Overview Abacus Technology is seeking a Program Manager to provide acquisition and advisory ... Excellent communication skills and the ability to manage customer and other stakeholder ...

THOMSON REUTERS

Program Manager

Frisco, TX · Hybrid

We are seeking a highly organized and experienced Project and Program Manager to lead both ... Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and ...

GKN Aerospace Careers

Program Manager

Westlake, TX · On-site

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

Western Alliance Bank

Program Manager

Dallas, TX

Job Title: Program Manager Location: Block 23 What you'll do: As a Program Manager in the ... Advanced influencing skills and ability to gain buy-in across multiple customers/stakeholders.

GKN Aerospace

Program Manager

Westlake, TX · On-site

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Texas

Customer Program Manager information

See Texas salary details

$8

$50

$79

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Texas is $50.38, according to ZipRecruiter salary data. Most workers in this role earn between $33.61 and $64.71 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Texas are hiring for Customer Program Manager jobs?

Cities in Texas with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $104,798 per year, or $50.4 per hour.

Cobrand Card Program Manager

eBay, Inc.

Austin, TX • On-site

$92K - $160K/yr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

eBay rating

8.5

Company rating: 8.5 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

13th of 734 rated retailers

Job description

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
As the Cobrand Card Program Manager, you will manage the entire cardholder journey for the eBay Cobrand Credit Card. This includes acquisition, onboarding, encouraging use, encouraging interaction, maintaining dedication, and promoting loyalty.
This role is responsible for improving customer lifetime value by developing strategies and programs that encourage card activation, spending, rewards engagement, and long-term cardholder retention. You will serve as the internal owner of the cardholder lifecycle, partnering closely with cross-functional teams across Marketing, CRM, Analytics, Product, Customer Service, Finance, and Risk to deliver a seamless and differentiated customer experience!
Success in this role requires a combination of strategic thinking, customer obsession, analytical rigor, and strong cross-functional leadership. You will play a meaningful role in ensuring the cobranded credit card initiative achieves its customer, engagement, and business objectives while continuously improving the cardholder experience!
What You'll Do
  • Own the customer journey from acquisition through activation, engagement, retention, and reactivation.
  • Define and monitor key program metrics, including applications, approvals, activation, spend, rewards engagement, retention, and customer satisfaction.
  • Develop customer segmentation and lifecycle strategies that drive card adoption, usage, and loyalty.
  • Partner with Marketing and CRM teams to optimize customer communications and engagement campaigns.
  • Identify opportunities to increase card usage across key eBay experiences, including checkout, eBay Live, focus categories and off eBay.
  • Help shape the rewards and benefits strategy to maximize customer value and engagement.
  • Use customer insights, experimentation, and data analysis to continuously improve program performance.
  • Coordinate efforts across Marketing, CRM, Analytics, Product, Customer Service, Finance, and Risk to deliver program goals.
  • Support the launch planning, lifecycle campaigns, and customer experience enhancements.
  • Drive alignment across teams to ensure a consistent and differentiated cardholder experience.

What You'll Bring
Preferred Qualifications
  • 5+ years of experience in customer lifecycle management, loyalty, CRM, payments, financial services, or related fields.
  • Experience managing co-brand, credit card, loyalty, or rewards programs.
  • Strong understanding of cardholder lifecycle metrics, customer engagement, and retention strategies.
  • Strong analytical and data-driven decision-making skills.
  • Experience developing business cases, customer segmentation strategies, and lifecycle marketing programs.
  • Excellent communication and stakeholder management skills.
  • Ability to influence cross-functional teams in a matrixed environment.
  • Passion for building customer-centric experiences and loyalty programs.
  • Experience with experimentation, personalization, and AI-enabled customer engagement is a plus.

Additional Details
The base pay range for this position is expected in the range below:
$92,800 - $160,200
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Remote roles are not eligible for U.S. visa sponsorship.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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