ZipRecruiter

Log In

1

Customer Program Manager Jobs in Katy, TX (NOW HIRING)

NAVA Software Solutions

Program Manager

Houston, TX · On-site

Details: Program Manager Location: Houston TX - Onsite Duration: 12 months Detailed Program ... Supporting the product owner in managing communications with stakeholders, managing customer ...

nicky.verma@ishareinc.com

Program Manager

Houston, TX · On-site

The role will align business objectives, customer experience, product, architecture, engineering ... program management, technology delivery, product delivery, or a similar cross-functional role.

Sanmina-SCI Systems de México

Program Manager

Houston, TX · On-site

$100 - $125/hr

Ensures all program-related decisions are guided by the terms and conditions of the customer's contract. Nature of Duties/Responsibilities * Accomplishes Project Manager Objectives by communicating ...

eConsultants Inc

Program Manager

Houston, TX · On-site

... customers with staffing solutions across the enterprise, for a competitive advantage. We have more ... Under the limited direction of Manager PMO, the Program Manager is responsible for the coordinated ...

Modular Power Solutions

Program Manager

Houston, TX · On-site

The role oversees program forecasting, customer relationship stewardship, and change order ... Manage multi-year forecast and track key account metrics * Review, evaluate, and process change ...

Radix

Program Manager

Houston, TX · On-site

When you join our company, you will help us as a Program Manager: Essential job responsibilities ... Manage ongoing projects to guarantee customer satisfaction. * Lead sales activities within specific ...

Apex Systems

Program Manager

Houston, TX · On-site

Manage the full lifecycle of the program, including tool selection, functional pilots, and the ... Everforth Apex has a dedicated customer service team for our Consultants that can address questions ...

Ppsi

Program Manager

Houston, TX · On-site

$60 - $80/hr

Contact customers: Initiate outbound calls and respond to inbound inquiries from existing and ... Customer relationship management: Develop and maintain a deep understanding of customers ...

Fictiv

Strategic Program Manager

Houston, TX

Act as the primary customer advocate, building strong relationships to deliver high-quality ... Strong program management, risk management, and time management skills, with the ability to ...

Hp

Technical Program Manager

Spring, TX · On-site

$93K - $143K/yr

In this role, you will be the primary driver for coordinating and managing cross-functional teams to deliver exclusive programs and cutting-edge features into markets and customers. You will operate ...

Inizio Partners

Technical Program Manager

Houston, TX · Hybrid

$123K - $159K/yr

This role connects business outcomes, customer experience, architecture, engineering, data ... technical program management, technology delivery, product delivery, or a comparable cross ...

Inizio Partners

Technical Program Manager

Houston, TX · Hybrid

$123K - $159K/yr

This role connects business outcomes, customer experience, architecture, engineering, data ... technical program management, technology delivery, product delivery, or a comparable cross ...

next page

Showing results 1-20

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Katy, TX

Customer Program Manager information

See Katy, TX salary details

$8

$49

$78

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Katy, TX is $49.62, according to ZipRecruiter salary data. Most workers in this role earn between $33.08 and $63.75 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Katy, TX are hiring for Customer Program Manager jobs?

Cities near Katy, TX with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Katy, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,204 per year, or $49.6 per hour.

Program Manager

NAVA Software Solutions

Houston, TX • On-site

Full-time

Re-posted 6 days ago

Job description

NAVA Software solutions is looking for a Program Manager with one of our clients.
Details:
Program Manager
Location: Houston TX - Onsite
Duration: 12 months
Detailed Job Description:
Program Managers are the backbone of our teams, providing purpose, direction and motivation to their teammates and setting a high-performance standard. They manage complex, multi-track projects or small-scale programs by balancing scope, time, cost and quality while maintaining a collaborative environment that promotes individual development.
Program Managers are a critical part of our ability to meet project and program objectives and client business drivers. As a Program Manager, you will:
  • Lead diverse and dynamic teams to deliver solutions to our client's most pressing business problems
  • Manage integrated, multi-track projects and/or programs to ensure maximum performance
  • Helping the team achieve a high level of performance and quality, holding teams accountable for their work, removing obstacles, and mentoring less experienced team members.
  • Oversee project estimations, staffing and the project deliverables
  • Define key project and program-wide roles and responsibilities
  • Establish and maintain project and/or program communications
  • Defining the project's schedule and scope while balancing this with timely and regular value deliveries and organizing and leading working and project status meetings.
  • Delivering Agile projects that offer outstanding business value to the users.
  • Supporting the product owner in managing communications with stakeholders, managing customer's expectations for deliverables, and implementing an effective project governance system.
  • Promote team empowerment through team-building techniques, ensuring each team member is making a meaningful contribution and fully engaged in the project.
  • Set project quality and performance standards
  • Assess and manage risk within, and across, multiple projects
  • Maintain project tracking and information systems
  • Stay tuned into current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.)
NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

Facebook

View All NAVA Software Solutions Jobs

Apply