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Customer Program Manager Jobs in Grapevine, TX (NOW HIRING)

BlueSky Resource Solutions

Program Manager

Dallas, TX · On-site

Program Manager - Fiber Infrastructure ConstructionPosition Overview: We are seeking an experienced ... Act as the primary customer liaison, building and maintaining strong relationships with key ...

Nokia

Customer Success Program Manager

Richardson, TX · On-site

$107K - $200K/yr

The Customer Success Program Manager is accountable for the end-to-end success of assigned customer programs, operational services, and support engagements across a defined product and service scope.

BAE Systems

Program Mgr II

Fort Worth, TX · On-site

Customer Engagement & Influence: Act as the primary focal point between BAE Systems and customer ... Manage program scope, budget, and critical path scheduling. Oversee the timely start and completion ...

Nokia

Customer Success Program Manager

Richardson, TX · On-site

The Customer Success Program Manager is accountable for the end-to-end success of assigned customer programs, operational services, and support engagements across a defined product and service scope.

Trax Technologies

Global Program Manager

Dallas, TX · On-site

Global Program Manager The Global Program Manager or GPM will be the primary contact for specific ... Successful execution of a customer program will be measured using specific KPIs and their ...

Trax Technologies

Global Program Manager

Dallas, TX · On-site

Global Program Manager The Global Program Manager or GPM will be the primary contact for specific ... Successful execution of a customer program will be measured using specific KPIs and their ...

Trax Group

Global Program Manager

Dallas, TX · Remote

Global Program Manager The Global Program Manager or GPM will be the primary contact for specific ... Successful execution of a customer program will be measured using specific KPIs and their ...

Gilat

Program Manager, Avionics

Fort Worth, TX · On-site +1

Manage customer programs and serve as the primary company representative for assigned customers. * Lead program delivery, including schedule, scope, risks, opportunities, and customer commitments.

Albers Aerospace

Program Manager

Mckinney, TX · On-site

Government customers and Tier 1 prime contractors-supporting integrated, cross-functional teams from program award through completion. The Program Manager is responsible for full program lifecycle ...

THOMSON REUTERS

Program Manager

Frisco, TX · Hybrid

We are seeking a highly organized and experienced Project and Program Manager to lead both ... Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and ...

Wabtec

Program Manager

Fort Worth, TX · On-site

$79K - $112K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Fort Worth, TX · On-site

$79K - $112K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Fort Worth, TX · On-site

$79K - $112K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Fort Worth, TX · On-site

$79K - $112K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

Wabtec

Program Manager

Fort Worth, TX · On-site

$79K - $112K/yr

As a Program Manager you are responsible for the end-to-end delivery of complex rail signaling and ... Customer specifications (e.g., transit agencies, FRA/FTA processes) * Wabtec quality, safety, and ...

GKN Aerospace Careers

Program Manager

Westlake, TX

Acts as the voice of the customer. * Supports the PD / VP in defining the vision, strategy, budget for the program to optimize cash flow, profitability and growth. * Adheres to all program management ...

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Showing results 1-20

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Grapevine, TX

Customer Program Manager information

See Grapevine, TX salary details

$8

$49

$78

How much do customer program manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer program manager in Grapevine, TX is $49.96, according to ZipRecruiter salary data. Most workers in this role earn between $33.32 and $64.18 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Grapevine, TX are hiring for Customer Program Manager jobs?

Cities near Grapevine, TX with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Grapevine, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,923 per year, or $50 per hour.

Program Manager

BlueSky Resource Solutions

Dallas, TX • On-site

Other

Posted 29 days ago

Job description

Program Manager – Fiber Infrastructure ConstructionPosition Overview:

We are seeking an experienced Program Manager to oversee multiple fiber infrastructure construction programs across 2–3 geographic markets in Texas. This individual will serve as the primary point of contact for both internal project teams and customer stakeholders, ensuring successful execution of large-scale telecommunications and data center infrastructure projects.

The Program Manager will lead a team of Project Managers, drive operational excellence, maintain strong client relationships, and identify opportunities to expand existing accounts while supporting new business development nationwide. This is a highly visible leadership role and serves as the face of the organization to customers.

Key Responsibilities
  • Provide leadership and oversight for multiple fiber construction programs across assigned markets.
  • Manage and mentor Project Managers to ensure projects are delivered safely, on schedule, within budget, and to quality standards.
  • Act as the primary customer liaison, building and maintaining strong relationships with key stakeholders.
  • Lead customer meetings, provide executive-level project updates, and resolve escalated issues.
  • Coordinate with operations, engineering, construction, and executive leadership to ensure successful project delivery.
  • Identify opportunities to grow existing customer relationships and support business development efforts with new accounts nationwide.
  • Monitor project financials, resource allocation, schedules, and overall program performance.
  • Ensure compliance with customer requirements, company policies, and safety standards.
  • Develop and implement strategies to improve operational efficiency and program performance.
Qualifications
  • Several years of experience managing large-scale telecommunications, fiber optic, OSP, or data center infrastructure programs.
  • Previous experience leading multiple Project Managers and overseeing several concurrent projects.
  • Strong background managing customer relationships within telecom, utility, or infrastructure construction environments.
  • Proven ability to manage program budgets, schedules, and operational performance.
  • Experience supporting business development, account growth, or strategic customer initiatives is highly preferred.
  • Excellent leadership, communication, and organizational skills.
  • Willingness to travel as needed to project sites and customer locations.
Preferred Experience
  • Fiber optic network construction
  • OSP and ISP infrastructure
  • Data center connectivity
  • Utility or telecommunications construction
  • Enterprise or hyperscale customer programs

This is an excellent opportunity for a strategic leader who enjoys building client relationships, leading high-performing teams, and driving the successful delivery of complex infrastructure programs while helping grow a national business.


BlueSky Resource Solutions is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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