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Customer Program Manager Jobs in Fulshear, TX (NOW HIRING)

Lonza

Principal Program Manager

Houston, TX · On-site

We work every day to help our customers bring life-saving therapies tomarket. As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead ...

eConsultants Inc

Program Manager

Houston, TX · On-site

... customers with staffing solutions across the enterprise, for a competitive advantage. We have more ... Under the limited direction of Manager PMO, the Program Manager is responsible for the coordinated ...

Radix

Program Manager

Houston, TX · On-site

When you join our company, you will help us as a Program Manager: Essential job responsibilities ... Manage ongoing projects to guarantee customer satisfaction. * Lead sales activities within specific ...

New

Fictiv

Strategic Program Manager

Houston, TX

Act as the primary customer advocate, building strong relationships to deliver high-quality ... Strong program management, risk management, and time management skills, with the ability to ...

CSAT Solutions LP

Sr. Program Manager

Houston, TX · On-site

$110K - $111K/yr

Serve as key customer contact and manage customer requirements, Statements of Work (SOWs), Service Level Agreements (SLAs), key deliverables, and program-specific performance metrics. * Lead ...

CSAT Solutions

Sr. Program Manager

Houston, TX · On-site

$110K - $111K/yr

Serve as key customer contact and manage customer requirements, Statements of Work (SOWs), Service Level Agreements (SLAs), key deliverables, and program-specific performance metrics. * Lead ...

Csat Solutions

Sr. Program Manager

Houston, TX · On-site

$120 - $160/hr

Serve as key customer contact and manage customer requirements, Statements of Work (SOWs), Service Level Agreements (SLAs), key deliverables, and program-specific performance metrics. * Lead ...

CSAT Solutions

Sr. Program Manager

Houston, TX

$110K - $111K/yr

Serve as key customer contact and manage customer requirements, Statements of Work (SOWs), Service Level Agreements (SLAs), key deliverables, and program-specific performance metrics. * Lead ...

Stewart

Enterprise Program Manager

Houston, TX · On-site

You will be part of an inclusive work environment that reflects the customers we serve. You'll be ... The Enterprise Program Manager partners with HR, business leaders, and external partners to drive ...

Stewart

Enterprise Program Manager

Houston, TX

You will be part of an inclusive work environment that reflects the customers we serve. You'll be ... The Enterprise Program Manager partners with HR, business leaders, and external partners to drive ...

NRG

Strategy Program Manager

Houston, TX · Hybrid

We deliver innovative solutions that make our customers' lives easier--helping them power, protect ... Our company programs are designed to help employees develop the skills they need for success now ...

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Customer Program Manager information

See Fulshear, TX salary details

$7

$47

$75

How much do customer program manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer program manager in Fulshear, TX is $47.78, according to ZipRecruiter salary data. Most workers in this role earn between $31.88 and $61.39 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Fulshear, TX are hiring for Customer Program Manager jobs?

Cities near Fulshear, TX with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Fulshear, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $99,387 per year, or $47.8 per hour.

Principal Program Manager

Houston, TX • On-site

Lonza
10K+ employees

8.3

Company rating: 8.3 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

25th of 86 rated pharmaceutical

People enjoy working here

Good employer

Paid breaks

Learn more about Lonzaexternal

Full-time

Medical, Dental, Vision, Life

Re-posted 9 hours ago

Job description

Houston, TX

The actual location of this job is in Houston, US. Relocationassistanceis available for eligible candidates and their families, if needed.


Today, Lonza is a global leader in life sciencesoperatingacross five continents. We work every day to help our customers bring life-saving therapies tomarket.


As a Principal Program Manager, you will play a key role connecting Lonza, our customers, and patients. You will lead complex, late-phaseand commercial programs, ensuring delivery on time, within scope, and to the highest quality standards. You will act as a trusted customer partner while driving operational excellence across a highly matrixed organization. This is a site-based role that enables close collaboration in a fast-paced manufacturing environment.

What you will get

  • An agile career in a fast-growing, global life sciences organization

  • A collaborative, inclusive, and values-driven culture

  • Opportunities to lead high-impact, customer-facing programs

  • Competitive pay and performance-based rewards

  • Medical, dental, and vision insurance

  • Career progression and leadership development opportunities

  • Access to our full benefits package: https://www.lonza.com/careers/benefits

What you will do

  • Lead complex customer programs from development through commercialization

  • Act as the primary interface between customers and Lonza across the program lifecycle

  • Drive cross-functional teams to deliver quality, timeline, and financial objectives

  • Manage program financials, including forecasting, invoicing, and revenue recognition

  • Ensure compliance with PPMCoEstandards andmaintainaccuratePlanview data

  • Proactivelyidentifyrisks, resolve issues, and escalate whenrequired

  • Contribute to strategic initiatives, including KPI tracking and continuous improvement

What we are looking for

  • Bachelor's degree in life sciences or related field; advanced degree preferred

  • Extensive experience managing complex programs in biotech, pharma, or CDMO environments

  • Strong leadership skills with the ability to influence without direct authority

  • Proven experience managing customer relationships and program financials

  • Excellent communication and stakeholder management skills

  • PMP or equivalent project management certification preferred

  • Strong problem-solving mindset with the ability to manage risk and complexity

  • Experience in New Product Introduction, including transitioning products from clinical development through commercialization

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence,Passionand Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, andthat'sthe kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. Ifyou'reready to help turn our customers' breakthrough ideas intoviabletherapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.

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