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Customer Program Manager Jobs in Manor, TX (NOW HIRING)

Experience Program Manager

Austin, TX · Remote

$85K - $115K/yr

We combine technology, operations, and customer experience to make the transition to home energy simple and trustworthy. Overview We're looking for an Experience Program Manager to own the ...

Customer Program Specialist

Austin, TX

$16.75 - $22.25/hr

The Role The Customer Program Specialist is accountable for building and maintaining strong ... You will proactively manage customer accounts, investigate and resolve issues, support contract ...

Duties include the collection of customer requirements, managing feature and capabilities mappings ... Program Manager Mandatory Skills * Five to 10+ years of software development or management ...

As the Program Manager, you'll oversee customer-facing programs from kickoff through completion, partnering closely with engineering, production, and technical teams to ensure on-time delivery ...

The Program Manager is responsible for communicating status to the customer, establishing design reviews, and identifying and budgeting for scope changes. 4. Project Monitoring and Control ...

The Program Manager is responsible for communicating status to the customer, establishing design reviews, and identifying and budgeting for scope changes. 4. Project Monitoring and Control ...

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Customer Program Manager information

See Manor, TX salary details

$9

$58

$91

How much do customer program manager jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer program manager in Manor, TX is $58.30, according to ZipRecruiter salary data. Most workers in this role earn between $38.89 and $74.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Manor, TX are hiring for Customer Program Manager jobs? Cities near Manor, TX with the most Customer Program Manager job openings:
Debug Program Manager

Full-time

Posted 15 days ago


Advanced Micro Devices rating

8.4

Company rating: 8.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

25th of 142 rated electronics manufacturers


Job description


WHAT YOU DO AT AMD CHANGES EVERYTHING 

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.  Together, we advance your career.  



Debug Program Manager – Customer Programs

The Position

This role serves as the debug execution backbone of AMD’s Customer Program Management organization, driving complex silicon, system, and fleet-level issues to resolution across all major customer segments. The Debug Program Manager plays a critical role in ensuring customer success, product quality, and large-scale deployment confidence through disciplined, endtoend debug execution.

This is a high-visibility, high-impact position requiring deep technical expertise and strong cross-functional program leadership.

The Role

The Debug Program Manager is a senior technical leader responsible for driving structured debug execution across silicon development and postlaunch customer deployments. Operating at the intersection of design, validation, product engineering, failure analysis, and customer engineering, this role ensures rapid triage, root cause isolation, and durable resolution of high-severity issues.

The position reports to the Customer Program Management leader supporting AMD’s data center customer portfolio, including MDC/CST, OEM, HPC, and Enterprise AI segments, with broad horizontal accountability across programs and organizations.

Core Competencies

  • Silicon Debug Expertise: Deep hands-on understanding of presilicon and postsilicon debug across CPU, GPU, and SoC platforms
  • Program Execution Under Ambiguity: Ability to translate fragmented data and ambiguous failure modes into structured debug programs with clear hypotheses, ownership, and milestones
  • Customer Escalation Leadership: Proven ability to manage critical customer issues across hyperscale, OEM, and enterprise environments
  • Cross-Portfolio Influence: Effectively drives alignment and execution across engineering, CPMs, and customers without direct authority
  • Executive Communication: Distills complex technical issues into clear, decision-oriented messaging for senior leadership and customers

Responsibilities

  • Debug Program Leadership - Lead debug execution across hyperscale, OEM, HPC, and enterprise customer programs. Own highimpact, crosscustomer and systemic issues and maintain visibility into top risks and trends.
  • Customer Program Integration - Partner with Customer Program Managers to align debug execution with customer deliverables, platform readiness, and deployment schedules. Support escalations and executivelevel customer engagements.
  • Technical Debug Coordination - Drive crossfunctional debug efforts across design, validation, product engineering, and failure analysis. Align pre and postsilicon debug strategies and connect lab debug to realworld customer environments.
  • Field Failure & Fleet Quality Management - Lead resolution of field failures, fleet anomalies, and data center reliability issues. Aggregate fleet, RMA, and production signals and feed learnings back into design, validation, and manufacturing.
  • Governance & Process Improvement - Own debug tracking, prioritization, risk management, and executive reporting. Apply structured methodologies (8D, CAPA, FMEA) and drive continuous improvement in execution speed and consistency.

Qualifications

  • 12+ years of experience in the semiconductor industry
  • Deep hands-on experience with silicon debug (presilicon and postsilicon)
  • Strong background in product engineering, validation, failure analysis, or customer engineering
  • Proven experience managing complex debug programs across multiple customer segments
  • Strong program management skills with ability to drive execution across global, cross-functional teams
  • Excellent written and verbal communication skills, including executive-level engagement

Preferred

  • Experience supporting data center, hyperscale, OEM, HPC, or enterprise AI deployments
  • Deep understanding of data center system architecture (CPU, GPU, memory, I/O, RAS, hotplug)
  • Familiarity with manufacturing and test flows
  • Knowledge of reliability and quality metrics (yield, DPM, FIT)

Education

  • Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related field required
  • Advanced degree preferred

Location:

Austin, TX

Santa Clara, CA

Folsom, CA

Seattle, WA

Bellevue, WA

This role is not eligible for visa sponsorship. 

#LI-LM1

#LI-HYBRID



Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available here.

 

This posting is for an existing vacancy.

Qualifications:

Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available here.

 

This posting is for an existing vacancy.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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