Program Manager
West Caldwell, NJ · On-site
Program management responsibilities extend from customer proposal, to program inception, through the successful transition to production processing after completion of qualification testing ...
West Caldwell, NJ · On-site
Program management responsibilities extend from customer proposal, to program inception, through the successful transition to production processing after completion of qualification testing ...
West Caldwell, NJ · On-site
Program management responsibilities extend from customer proposal, to program inception, through the successful transition to production processing after completion of qualification testing ...
East Farmingdale, NY · On-site
Program Manager We are looking for a Program Manager to join our Target Rock Team! As a Program ... Customer interface including scheduling Customer Audits, Surveillance Inspections and providing ...
East Farmingdale, NY · On-site
Program Manager We are looking for a Program Manager to join our Target Rock Team! As a Program ... Customer interface including scheduling Customer Audits, Surveillance Inspections and providing ...
East Farmingdale, NY · On-site
Program Manager We are looking for a Program Manager to join our Target Rock Team! As a Program ... Customer interface including scheduling Customer Audits, Surveillance Inspections and providing ...
East Farmingdale, NY · On-site
Program Manager We are looking for a Program Manager to join our Target Rock Team! As a Program ... Customer interface including scheduling Customer Audits, Surveillance Inspections and providing ...
New York, NY · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
New York, NY · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
Roseland, NJ · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
Roseland, NJ · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
Manhattan, NY · On-site
The Program Manager will serve as the primary point of contact for strategic clients, connecting ... A key focus of the role is ensuring strong product utilization by driving customer adoption ...
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Manhattan, NY · On-site
The Program Manager will serve as the primary point of contact for strategic clients, connecting ... A key focus of the role is ensuring strong product utilization by driving customer adoption ...
Manhattan, NY · On-site +1
The Program Manager will serve as the primary point of contact for strategic clients, connecting ... A key focus of the role is ensuring strong product utilization by driving customer adoption ...
Manhattan, NY · On-site +1
The Program Manager will serve as the primary point of contact for strategic clients, connecting ... A key focus of the role is ensuring strong product utilization by driving customer adoption ...
Roseland, NJ · On-site
$97 - $133/hr
Program Management: Oversee the day-to-day operations of a single, complex customer program ... Customer Relationship Management: Maintain strong relationships and resolve customer issues.
Roseland, NJ · On-site
$97 - $133/hr
Program Management: Oversee the day-to-day operations of a single, complex customer program ... Customer Relationship Management: Maintain strong relationships and resolve customer issues.
Roseland, NJ · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
Roseland, NJ · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
Manhattan, NY · On-site
Program Manager Location: NY (onsite--Local candidate only) Note ... Familiarity with the Customer Marketing technology ecosystem and related programs is preferred ...
Manhattan, NY · On-site
Program Manager Location: NY (onsite--Local candidate only) Note ... Familiarity with the Customer Marketing technology ecosystem and related programs is preferred ...
Somerset, NJ · On-site
The role spans Service Excellence, Automation, Digital and AI-led transformation, Customer Experience, and Operations, with a strong emphasis on managing complex, multi-service line programs at scale.
Somerset, NJ · On-site
The role spans Service Excellence, Automation, Digital and AI-led transformation, Customer Experience, and Operations, with a strong emphasis on managing complex, multi-service line programs at scale.
New York, NY · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
New York, NY · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
Manhattan, NY · On-site
$97 - $133/hr
Program Management: Oversee the day-to-day operations of a single, complex customer program ... Customer Relationship Management: Maintain strong relationships and resolve customer issues.
Manhattan, NY · On-site
$97 - $133/hr
Program Management: Oversee the day-to-day operations of a single, complex customer program ... Customer Relationship Management: Maintain strong relationships and resolve customer issues.
Springfield, NJ · On-site +1
Program Manager The Program Manager • Financial Controls - assuring Programs are performed within ... customers • Other important elements for success are a clear understanding of business ...
Springfield, NJ · On-site +1
Program Manager The Program Manager • Financial Controls - assuring Programs are performed within ... customers • Other important elements for success are a clear understanding of business ...
Roseland, NJ · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
Roseland, NJ · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
New York, NY · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
New York, NY · On-site +1
$96K - $133K/yr
Oversee the day-to-day operations of a single, complex customer program, ensuring efficient and effective service delivery. - Customer Relationship Management: Maintain strong relationships and ...
Manhattan, NY · On-site
Program Manager Duration: 6 -12+ Months Location - NYC, NY onsite Lead the establishment and scaling of the Actimize Customers Take immediate ownership of client programs and professional services ...
Manhattan, NY · On-site
Program Manager Duration: 6 -12+ Months Location - NYC, NY onsite Lead the establishment and scaling of the Actimize Customers Take immediate ownership of client programs and professional services ...
Corona, NY · On-site
$60K - $70K/yr
The Program Manager will act as the primary liaison with customers and suppliers, ensuring timely program execution, maintaining strong relationships, and driving results aligned with organizational ...
Corona, NY · On-site
$60K - $70K/yr
The Program Manager will act as the primary liaison with customers and suppliers, ensuring timely program execution, maintaining strong relationships, and driving results aligned with organizational ...
New York, NY · On-site
$126K - $127K/yr
Etsy is seeking a Senior Program Manager to join our Customer Operations (CO) organization. As a key member of the lean and productive Program Management team within CO, you will be responsible for ...
New York, NY · On-site
$126K - $127K/yr
Etsy is seeking a Senior Program Manager to join our Customer Operations (CO) organization. As a key member of the lean and productive Program Management team within CO, you will be responsible for ...
Manhattan, NY · On-site
$134 - $174/hr
Etsy is seeking a Senior Program Manager to join our Customer Operations (CO) organization. As a key member of the lean and productive Program Management team within CO, you will be responsible for ...
Manhattan, NY · On-site
$134 - $174/hr
Etsy is seeking a Senior Program Manager to join our Customer Operations (CO) organization. As a key member of the lean and productive Program Management team within CO, you will be responsible for ...
$9.73 - $17.31
1% of jobs
$17.31 - $24.89
5% of jobs
$24.89 - $32.47
9% of jobs
$39.10 is the 25th percentile. Wages below this are outliers.
$32.47 - $40.05
11% of jobs
$40.05 - $47.63
11% of jobs
$47.63 - $55.20
12% of jobs
The median wage is $55.87 / hr.
$55.20 - $62.78
18% of jobs
$69.73 is the 75th percentile. Wages above this are outliers.
$62.78 - $70.36
9% of jobs
$70.36 - $77.94
5% of jobs
$77.94 - $85.52
11% of jobs
$85.52 - $93.10
8% of jobs
$9
$59
$93
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
Cities in New York with the most Customer Program Manager job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
Review and evaluate customer proposals and change requests, ensuring compliance with technical, cost, and schedule requirements.
Develop, monitor, and update detailed program plans, schedules, and resource needs to meet customer milestones.
Lead Integrated Product Teams (IPTs) by coordinating engineering, operations, and supply chain to ensure manufacturable designs, cost targets, and successful new product introduction.
Crane Aerospace and Electronicshas an exciting opportunity for a Program Manager at our West Caldwell, NJ location.
About Crane:
Crane Aerospace & Electronicssupplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS).
Every time you use phone navigation, make a bank transaction or have food delivered to your home, Crane Aerospace & Electronics Microwave product is hard at work. Located in the tight-knit, family-first West Caldwell, NJ., community, our West Caldwell facility supplies industry-leading microwave components and systems for use in space, defense and commercial applications, including GPS III satellites. With more than 60 years of expertise, our Microwave group has proven capabilities in major military, communications, electronic warfare, radar and satellite systems. Start the next chapter of your career with Crane Aerospace & Electronics!
Job Summary:
Program Managers provide leadership and management of cross functional business, technical, and operations teams while assuming accountability for overall success of assigned product development programs. Program management responsibilities extend from customer proposal, to program inception, through the successful transition to production processing after completion of qualification testing / certification compliance and production readiness reviews. Program success is measured by customer satisfaction of the development process and technical solution, accomplishment of schedule milestones, and adherence to recurring and non-recurring cost targets.
Essential Functions:
Review and evaluate customer proposals and change requests; lead bid package elements, ensuring compliance with technical, cost, and schedule requirements.
Develop, monitor, and update detailed program plans, schedules, and resource needs to meet customer milestones within established processes.
Lead Integrated Product Teams (IPTs) by coordinating engineering, operations, and supply chain to ensure manufacturable designs, cost targets, and successful new product introduction.
Serve as primary customer interface through regular communication, progress reviews, scope management, and formal change-control processes.
Manage program cost, schedule, risks, and issues using standardized project management tools; drive mitigation actions and ensure stakeholder alignment.
Facilitate smooth transition from development to production and lead preparation, collection, and communication of program metrics to internal and external stakeholders.
Minimum Qualifications:
Experience: 10 + years' experience in Program Management or related project management type position.
Knowledge: Proficient in Program Management philosophies and processes. Possess sufficient technical aptitude to understand design and production processes relate to Crane A&E products.
Skills/Abilities: Demonstrated Leadership Skills, Results Focus, Customer Service Orientation, Action Orientation, Planning & Organizing, Teamwork & Cooperation, Business Acumen, Decision-Making Skills; Proficiency in Microsoft Project and other PC based office tools.
Education/Certification: BS degree in Engineering or technical discipline.
Eligibility Requirement:This position may require access to Controlled Data or Information. Where the position requires such access only US Persons will be considered. As a US Department of Defense contractor, we are bound by International Traffic in Arms Regulations (ITAR). Applicants selected could be subject to a Government security investigation and must meet the eligibility requirements for access to classified information.
Preferred Qualifications:
Some experience in a technical field preferred, preferably aerospace.
MBA or comparable advanced management degree
Formal training in Program and / or Systems Management (PMI or equivalent)
Experience in engineering product development and certification processes
Working Conditions:
Standard office environment
Work requires substantial visual concentration on detail
Working conditions are normal for a manufacturing environment
Manufacturing operations may require the use of safety equipment to include but not limited to: eye safety glasses, gowning, masks, hearing protectors, heel/wrist straps and any other required PPE
May be exposed to unusual environmental conditions such as loud noises, cold temperatures, confined spaces, dust or fumes
Travel up to 10%
Standing: 20% *percentage is approximate and may vary depending on work task
Sitting: 80% *percentage is approximate and may vary depending on work task
Lifting (in pounds): up to 20 pounds
Pushing (in pounds): up to 20 pounds
Mental/Visual: use of computer
Workspace (line, cube, etc): Office or Cube
Top Benefits:
As a team member at Crane Aerospace and Electronics, you'll enjoy:
Benefits:Health care, dental, vision, life and disability insurance starting the first day of the month
Time Off:15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year.
401k Retirement Plan:401k plan with company match
Education Reimbursement:eligible after 6 months of employment
You can see a list of our benefits athttps://www.craneae.com/company/careersor visit our website atwww.CraneAE.comfor more information on our company and great opportunities.
We are committed to operational excellence and world class processes. We employ Lean manufacturing techniquesto optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value.
In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool.
#LI-DA1 #CAE
Salary range: $147,300 - $183,000 Several factors contribute to actual salary, including experience in a similar role or performing comparable job responsibilities, skills, training, and other qualifications. Some roles may be eligible for participation in performance-based bonus programs.
This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.
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Software development
11 - 50 Employees
New York, NY, US
2017