Program Manager
Scott Air Force Base, IL · On-site
With telework capabilities approx. 1-2 days a week - per the customer's discretion. *** This ... Provide Program Management Reviews (PMRs) to the Government EACN Program Manager, herein referred ...
Program Manager
Scott Air Force Base, IL · On-site
With telework capabilities approx. 1-2 days a week - per the customer's discretion. *** This ... Provide Program Management Reviews (PMRs) to the Government EACN Program Manager, herein referred ...
With telework capabilities approx. 1-2 days a week - per the customer's discretion. *** This ... Provide Program Management Reviews (PMRs) to the Government EACN Program Manager, herein referred ...
With telework capabilities approx. 1-2 days a week - per the customer's discretion. *** This ... Provide Program Management Reviews (PMRs) to the Government EACN Program Manager, herein referred ...
Program Manager
Oak Brook, IL · On-site
$130K/yr
Medical
Retirement
... customer, and company requirements. The Production Manager provides leadership to production ... Why This Role Matters The Program Manager plays a critical role in ensuring aircraft and components ...
Program Manager
Oak Brook, IL · On-site
$130K/yr
Medical
Retirement
... customer, and company requirements. The Production Manager provides leadership to production ... Why This Role Matters The Program Manager plays a critical role in ensuring aircraft and components ...
Program Manager
Scott Air Force Base, IL · On-site
With telework capabilities approx. 1-2 days a week - per the customer's discretion. *** This ... Provide Program Management Reviews (PMRs) to the Government EACN Program Manager, herein referred ...
Program Manager
Scott Air Force Base, IL · On-site
With telework capabilities approx. 1-2 days a week - per the customer's discretion. *** This ... Provide Program Management Reviews (PMRs) to the Government EACN Program Manager, herein referred ...
Program Manager
Schaumburg, IL · On-site
Program Manager Program Manager As a Program Manager, you will oversee and manage the end-to-end ... Responsible for maintaining customer relationships and ensuring a continuous workflow into the ...
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Program Manager
Schaumburg, IL · On-site
Program Manager Program Manager As a Program Manager, you will oversee and manage the end-to-end ... Responsible for maintaining customer relationships and ensuring a continuous workflow into the ...
Program Manager
Chicago, IL · On-site
$22/hr
The Program Manager oversees daily operations at assigned partner school, including scheduling, dispatching, customer communication, and assisting with seasonal delivery and pick up activities.This ...
Quick apply
Program Manager
Chicago, IL · On-site
$22/hr
The Program Manager oversees daily operations at assigned partner school, including scheduling, dispatching, customer communication, and assisting with seasonal delivery and pick up activities.This ...
Program Manager
Northbrook, IL · On-site
$60K/mo
Medical
Dental
Retirement
PTO
... customer service for all clients.* Troubleshoot Volunteer and client questions daily as needed ... Manage Program Evaluations for all programs, determining efficacy, client satisfaction, data ...
Program Manager
Northbrook, IL · On-site
$60K/mo
Medical
Dental
Retirement
PTO
... customer service for all clients.* Troubleshoot Volunteer and client questions daily as needed ... Manage Program Evaluations for all programs, determining efficacy, client satisfaction, data ...
Program Manager
Chicago, IL · On-site +1
As a Program Manager, you'll be responsible for the strategy and execution of initiatives that ... Develop an in-depth understanding of customer experience by incorporating quantitative and ...
Program Manager
Chicago, IL · On-site +1
As a Program Manager, you'll be responsible for the strategy and execution of initiatives that ... Develop an in-depth understanding of customer experience by incorporating quantitative and ...
Program Manager
Chicago, IL · On-site
As a Program Manager, you'll be responsible for the strategy and execution of initiatives that ... Develop an in-depth understanding of customer experience by incorporating quantitative and ...
Program Manager
Chicago, IL · On-site
As a Program Manager, you'll be responsible for the strategy and execution of initiatives that ... Develop an in-depth understanding of customer experience by incorporating quantitative and ...
Program Manager
Aurora, IL · On-site
$80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Excellent interpersonal and customer service skills. * Strong presentation, problem solving, and analytical skills. * Self-starter with the ability to work independently, manage multiple priorities ...
Program Manager
Aurora, IL · On-site
$80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Excellent interpersonal and customer service skills. * Strong presentation, problem solving, and analytical skills. * Self-starter with the ability to work independently, manage multiple priorities ...
Program Manager
Aurora, IL · On-site
$80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Excellent interpersonal and customer service skills. * Strong presentation, problem solving, and analytical skills. * Self-starter with the ability to work independently, manage multiple priorities ...
Program Manager
Aurora, IL · On-site
$80K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Excellent interpersonal and customer service skills. * Strong presentation, problem solving, and analytical skills. * Self-starter with the ability to work independently, manage multiple priorities ...
The Program Manager will be responsible for the full lifecycle management of a large, highly ... Ensure deliverables/objectives are based on customer expectations and are within project scope.
The Program Manager will be responsible for the full lifecycle management of a large, highly ... Ensure deliverables/objectives are based on customer expectations and are within project scope.
Program Manager
Chicago, IL · On-site
The Program Manager will be responsible for the full lifecycle management of a large, highly ... customer expectations and are within project scope. Establishes procedures for scope control by ...
Program Manager
Chicago, IL · On-site
The Program Manager will be responsible for the full lifecycle management of a large, highly ... customer expectations and are within project scope. Establishes procedures for scope control by ...
Program Manager
Buffalo Grove, IL · On-site
Provides technical knowledge to customer in support of Sales team. * Leads cross functional teams in the development and introduction of new programs into the lean manufacturing environment.
Program Manager
Buffalo Grove, IL · On-site
Provides technical knowledge to customer in support of Sales team. * Leads cross functional teams in the development and introduction of new programs into the lean manufacturing environment.
Program Manager
Buffalo Grove, IL · On-site
Provides technical knowledge to customer in support of Sales team. * Leads cross functional teams in the development and introduction of new programs into the lean manufacturing environment.
Program Manager
Buffalo Grove, IL · On-site
Provides technical knowledge to customer in support of Sales team. * Leads cross functional teams in the development and introduction of new programs into the lean manufacturing environment.
Program Manager
Des Plaines, IL · On-site
$100K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
KTS is seeking a Program Manager (PM) to provide oversight for defense contract programs. The PM ... Interface directly with the customer to include the government Contracting Officer and/or ...
Quick apply
Program Manager
Des Plaines, IL · On-site
$100K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
KTS is seeking a Program Manager (PM) to provide oversight for defense contract programs. The PM ... Interface directly with the customer to include the government Contracting Officer and/or ...
Program Manager
Des Plaines, IL · On-site
$100K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
KTS is seeking a Program Manager (PM) to provide oversight for defense contract programs. The PM ... Interface directly with the customer to include the government Contracting Officer and/or ...
Program Manager
Des Plaines, IL · On-site
$100K - $150K/yr
Medical
Dental
Vision
Retirement
PTO
KTS is seeking a Program Manager (PM) to provide oversight for defense contract programs. The PM ... Interface directly with the customer to include the government Contracting Officer and/or ...
Program Manager
Chicago, IL · On-site
The Program Manager will oversee the implementation of the SBL platform for enterprise clients ... diverse customer and employee population • Proven ability to manage projects in a fast-paced ...
Program Manager
Chicago, IL · On-site
The Program Manager will oversee the implementation of the SBL platform for enterprise clients ... diverse customer and employee population • Proven ability to manage projects in a fast-paced ...
Program Manager
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary: The Program Manager - TTA Provider leads the design, implementation, and ... customer service. * Manage project budgets, work plans, timelines, and deliverables, ensuring ...
Quick apply
Program Manager
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary: The Program Manager - TTA Provider leads the design, implementation, and ... customer service. * Manage project budgets, work plans, timelines, and deliverables, ensuring ...
Program Manager
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary: The Program Manager - TTA Provider leads the design, implementation, and ... customer service. * Manage project budgets, work plans, timelines, and deliverables, ensuring ...
Quick apply
Program Manager
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary: The Program Manager - TTA Provider leads the design, implementation, and ... customer service. * Manage project budgets, work plans, timelines, and deliverables, ensuring ...
Customer Program Manager information
See Illinois salary details
$8.62 - $15.33
1% of jobs
$15.33 - $22.04
5% of jobs
$22.04 - $28.76
9% of jobs
$34.63 is the 25th percentile. Wages below this are outliers.
$28.76 - $35.47
11% of jobs
$35.47 - $42.18
11% of jobs
$42.18 - $48.90
12% of jobs
The median wage is $49.49 / hr.
$48.90 - $55.61
18% of jobs
$61.76 is the 75th percentile. Wages above this are outliers.
$55.61 - $62.32
9% of jobs
$62.32 - $69.03
5% of jobs
$69.03 - $75.75
11% of jobs
$75.75 - $82.46
8% of jobs
$8
$52
$82
How much do customer program manager jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for customer program manager in Illinois is $52.40, according to ZipRecruiter salary data. Most workers in this role earn between $34.95 and $67.31 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer program manager?
To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.
How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?
Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.
What is a customer program manager?
A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
What cities in Illinois are hiring for Customer Program Manager jobs?
Cities in Illinois with the most Customer Program Manager job openings:
Job description
Overview
Apogee has an exciting new opportunity for a Program Manager SME to provide support for the Executive Airlift Communications Network (EACN) support task order, which provides Command, Control, Communications (C3) services for multiple critical U.S. Government missions via multiple Air to Global Information Grid (GIG) Gateways (A2G2's) supported by a Systems Integration Lab (SIL).
This is a full-time position located on-site at Scott Air Force Base (SAFB), in Belleville, IL. With telework capabilities approx. 1-2 days a week - per the customer's discretion.
*** This position is contingent upon contract award.***
Responsibilities
Qualifications
Minimum Experience:
Citizenship: Must be a US citizen
Clearance: Must have and be able to maintain a TS/SCI level clearance
Certifications: PMP certification (or able to obtain within the first 6 months of employment)
Education: Bachelor's Degree
Years of Experience: Twenty-five (25) years of experience in the respective technical/professional discipline; to include fifteen (15) years of DoD experience
Additional Experience:
Preferred Qualifications:
Education: Master's Degree
Years of Experience: Twenty (20) years of experience in the respective technical/professional discipline; to include twelve (12) years of DoD experience
Additional Information:
Location: Scott Air Force Base (SAFB), in Belleville, IL
Hybrid: Telework capabilities approx. 1-2 days a week - per the customer's discretion
Travel: 10% travel may be required
*** This position is contingent upon contract award.***
Apogee has an exciting new opportunity for a Program Manager SME to provide support for the Executive Airlift Communications Network (EACN) support task order, which provides Command, Control, Communications (C3) services for multiple critical U.S. Government missions via multiple Air to Global Information Grid (GIG) Gateways (A2G2's) supported by a Systems Integration Lab (SIL).
This is a full-time position located on-site at Scott Air Force Base (SAFB), in Belleville, IL. With telework capabilities approx. 1-2 days a week - per the customer's discretion.
*** This position is contingent upon contract award.***
Responsibilities
- Designated a Task Lead as a Point of Contact (POC) responsible for the overall management and performance of the PWS. The task lead shall be responsible for all requirements of the contract.
- Supervising personnel at Joint Base Andrews, Joint Base Lewis-McChord, and Scott Air Force Base.
- Provide Program Management Reviews (PMRs) to the Government EACN Program Manager, herein referred to as EACN PM, and key stakeholders in person, on an annual basis, focusing on the main deliverables reflected in the PWS.
- Maintain the Projects Status List containing milestones, project POC, and status.
- Maintain a Project Checklist for every project on the Project Status List. The Project Checklist shall be available for EACN PM review and updated throughout the progress of the project.
- Compile, edit, and submit Monthly Status Report (MSR).
- Metrics and Reporting shall be established, maintained, and reported on each area of the services summary and reported in the Monthly Status Report.
- Support the production environment by adhering to Government standards. This support includes: Ensuring the production configuration baseline(s) of all hardware and software are maintained as prescribed by the network's production configuration baselines.
- Responsible for providing, when directed, White Papers, network installation and configuration disaster recovery plan, and maintaining configuration management plan.
Qualifications
Minimum Experience:
Citizenship: Must be a US citizen
Clearance: Must have and be able to maintain a TS/SCI level clearance
Certifications: PMP certification (or able to obtain within the first 6 months of employment)
Education: Bachelor's Degree
Years of Experience: Twenty-five (25) years of experience in the respective technical/professional discipline; to include fifteen (15) years of DoD experience
Additional Experience:
- Experience supporting the Executive Airlift Communications Network (EACN)
- Senior Leader Command, Control, Communications Systems-Airborne (SLC3S-A) Operations
Preferred Qualifications:
Education: Master's Degree
Years of Experience: Twenty (20) years of experience in the respective technical/professional discipline; to include twelve (12) years of DoD experience
Additional Information:
Location: Scott Air Force Base (SAFB), in Belleville, IL
Hybrid: Telework capabilities approx. 1-2 days a week - per the customer's discretion
Travel: 10% travel may be required
*** This position is contingent upon contract award.***