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Customer Operations Manager Jobs in Springfield, IL

Rentokil

Operations Manager

Springfield, IL · On-site

Customer Satisfaction & Retention * Technician Retention * Technician Percentage of Staffing Budget ... Service Cost Control (fleet maintenance, materials & supplies, hourly time management) Principal ...

Rentokil

Bird Operations Manager

Springfield, IL · On-site

$58.80K - $95.55K/yr

Manage daily operations of specialists with the goal of providing superior customer service to our clients * Offer direction to staff in all aspects of operations, service, and client care

Rentokil

Bird Operations Manager

Springfield, IL

$58.80K - $95.55K/yr

Manage daily operations of specialists with the goal of providing superior customer service to our clients * Offer direction to staff in all aspects of operations, service, and client care

Rentokil

Bird Operations Manager

Springfield, IL · On-site

$58.80K - $95.55K/yr

Manage daily operations of specialists with the goal of providing superior customer service to our clients * Offer direction to staff in all aspects of operations, service, and client care

Walgreens

Pharmacy Operations Manager - CPhT

Springfield, IL · On-site

$17.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager - CPhT

Springfield, IL · On-site

$17.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager - CPhT

Springfield, IL · On-site

$17.25 - $21/hr

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Springfield Clinic

Lead, Operations - OB

Springfield, IL · On-site

$18.22 - $26.42/hr

Job Relationships Reports to the Operations Manager. Principal Responsibilities * Serve as Patient ... Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics ...

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Customer Operations Manager information

See Springfield, IL salary details

$44.1K

$122.6K

$134.3K

How much do customer operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for customer operations manager in Springfield, IL is $122,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,800.00 and $132,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.
What are popular job titles related to Customer Operations Manager jobs in Springfield, IL? For Customer Operations Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Springfield, IL look for? The top searched job categories for Customer Operations Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Customer Operations Manager jobs? Cities near Springfield, IL with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Customer & Operations Agent (Part Time)

Customer & Operations Agent (Part Time)

Avis Budget Group

Enos, IL • On-site

$25.11/hr

Part-time

Medical, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Avis Budget Group rating

6.3

Company rating: 6.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

117th of 139 rated vehicle equipment hire

Job description

Best of both world where you are not just sitting behind a desk all day! Based at Nelson Airport,we have a part time, permanent positions available for someone who has exceptional customer service skills and isn't afraid of hard work.

We are looking to fill the following shift:

25 hours per week working Monday to Friday, from 7.30 - 13.00 each day.

  • Entry level role with training provided

  • Supportive, friendly, and caring culture

  • Large, Stable, well-known international company

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What's on offer:

  • $25.11 per hour, plus increase your earnings with our sales incentive scheme.

  • Uniform and parking provided.

  • Wellbeing programme incl. life insurance, discounted health insurance and superannuation options

  • Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.

  • Full training provided to help you achieve your goals & reach your potential.

What we are looking for:

  • Full, clean, valid class 1 driver's licence is essential for this role.

  • Previous experience within retail, hospitality, customer service or similar roles

  • Ability to work in a fast-paced environment while delivery exceptional customer service.

  • Comfortable learning and using various computer systems to accurately input rental information (training will be provided)

  • Ability to follow procedures and adhere to company guidelines and standards.

If you would like the opportunity to represent Avis Budget Group, then we want to hear from you! To put an application forward, please click Apply.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

NelsonNelsonNew Zealand

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