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Customer Operations Manager Jobs in Portland, OR

Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... Job Responsibilities: * Fosters positive customer relations and a high degree of customer ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Operations Manager Work model:On-Site Location:Portland, OR, USA Shift:First shift Job level ... Collaborate with other Schneider teams to develop solutions that meet customers needs. * Review ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

As our Operations Manager, you are the conductor of our fulfillment engine. You will oversee the ... You live in your CRM and ERP. You use KPIs to identify bottlenecks before they become backlogs.

Ameriprise Financial is America's leader in financial planning and ranked #1 in customer loyalty ... management for direct reports. Partner with Senior Operations Leader and Regional Director of ...

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Customer Operations Manager information

See Portland, OR salary details

$47.2K

$131.2K

$143.7K

How much do customer operations manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for customer operations manager in Portland, OR is $131,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $142,100.00 and $142,100.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Portland, OR? For Customer Operations Manager jobs in Portland, OR, the most frequently searched job titles are:
What cities near Portland, OR are hiring for Customer Operations Manager jobs? Cities near Portland, OR with the most Customer Operations Manager job openings:
Infographic showing various Customer Operations Manager job openings in Portland, OR as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $131,161 per year, or $63.1 per hour.
Operations Manager

$90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Security Industry Specialists rating

7.9

Company rating: 7.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

15th of 108 rated security


Job description

About the role:
The Operations Manager is responsible for reducing risk, responding to incidents, and limiting exposure to liability within the client Global Safety & Security operations. The Operations Manager will partner with the client Global Safety & Security Management team to develop, implement and manage physical security, safety, executive protection, special events, investigations and risk management programs that align with the client culture, values and policies. The Operations Manager reports directly to the Director of Operations.
In this role, your responsibilities will be:
• Design, develop, implement, and manage physical security operations for the client including post orders, standards, policies, and procedures
• Maintain close coordination, planning, communication and regular direct liaison with the client Global Safety & Security management team and SIS Executive team around all aspects of physical security, safety, executive protection, special events, investigations and risk management programs
• Manage operations at local client campus including budget management, performance metrics and contract management
• Responsible for identifying areas of program improvement, expansions of service, customer service improvements and other evolutionary changes
• Create measurable reporting process to include alarm monitoring, incident response, tracking and reporting of performance metrics and other service areas
• Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
• Perform other related duties as required
As a candidate you must have:
• Bachelor's degree in criminal justice, emergency management, business management, or related discipline or equivalent
• Five plus years experience in safety and security management or supervision, law enforcement or military, or security control room supervision
• ASIS Certified Protection Professional (CPP) and/or Physical Security Professional (PSP)
• Proficient in PC and iOS hardware and software, including word processing, data analysis, Lenel, Salesforce
• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team when needed
We offer:
• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth
Security Industry Specialists, Inc. is an Equal Opportunity Employer

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