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Customer Operations Manager Jobs in Portland, OR

CVS Health

Operations Manager

Beaverton, OR · On-site

$21.80 - $35.80/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CCL Label, Inc.

Operations Manager

Portland, OR · On-site

This position ensures a safe, efficient, and customer-focused operation that consistently meets production, quality, delivery, and financial objectives. The Operations Manager oversees all ...

Bell and Howell

Operations Manager

Troutdale, OR · On-site

Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... Job Responsibilities: * Fosters positive customer relations and a high degree of customer ...

Bell and Howell LLC

Operations Manager

Troutdale, OR · On-site

Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ... Job Responsibilities: * Fosters positive customer relations and a high degree of customer ...

PTSolutions

Operations Manager

Portland, OR · On-site

As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable ... We're looking to add an Operations Manager to our team to support our growth in the Portland ...

Bridge Brothers Inc.

Operations Manager

Woodland, WA

Business Operations Manager Location: Woodland, WA Job Type: Full-Time Company: Topper Industries ... Drive accountability across departments while balancing customer expectations, production schedules ...

PTSolutions

Operations Manager

Portland, OR

As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable ... We're looking to add an Operations Manager to our team to support our growth in the Portland ...

Europcar

OPERATIONS MANAGER

Donald, OR

As the Operations Manager, you will oversee daily rental operations to ensure a seamless customer experience from arrival to departure. You will lead a team, manage fleet readiness, monitor ...

Amazon

Operations Manager

Woodburn, OR · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Williams-Sonoma

Operations Manager

Portland, OR · On-site

Overview of the Operations Manager role As an Operations Manager, you will lead a team of hourly ... Customer ordering systems and ERP/MRP system experience • Ability to communicate effectively to ...

Rejuvenation

Operations Manager

Portland, OR · On-site

Overview of the Operations Manager role As an Operations Manager, you will lead a team of hourly ... Customer ordering systems and ERP/MRP system experience Ability to communicate effectively to team ...

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Showing results 1-20

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Portland, OR

Customer Operations Manager information

See Portland, OR salary details

$47.2K

$131.2K

$143.7K

How much do customer operations manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer operations manager in Portland, OR is $131,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $142,100.00 and $142,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in Portland, OR?

The most popular types of Customer Operations jobs in Portland, OR are:

What are popular job titles related to Customer Operations Manager jobs in Portland, OR?

For Customer Operations Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Portland, OR look for?

The top searched job categories for Customer Operations Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Customer Operations Manager jobs?

Cities near Portland, OR with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Portland, OR as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $131,161 per year, or $63.1 per hour.

Customer Service Representative | Billing Support

Customer Operations

Vancouver, WA

$20 - $27.80/hr

Full-time

Posted 10 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

This position is onsite in a call center environment.


Class Starting October 23rd, 2026.

Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team.


Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers.

WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST

  • Talking to many different types of people from across the country
  • Answering inbound phone calls from customers related to billing inquiries
  • Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards
  • Establishing and growing professional, positive relationships with Spectrum customers
  • Collaborating with management on customer issue escalations
  • Representing a Fortune 100 company with professionalism and courtesy

We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team.


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

#ZRCO2


#LI-SW2
CCS114 2026-80538 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $20.00 and $27.80. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service
  • Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient

#ZRCO2

Employment Type: Full Time

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