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Customer Operations Manager Jobs in Remote, OR (NOW HIRING)

Title : Renewal Operations Manager Location: Remote - North America Position Summary: Sapiens is ... You will work closely with BU leaders and PMs who currently manage these customer relationships ...

Title : Renewal Operations Manager Location: Remote - North America Position Summary: Sapiens is ... You will work closely with BU leaders and PMs who currently manage these customer relationships ...

The Accounting Operations Manager fulfills these duties using a high level of discretion in ... Excellent customer service skills for both internal and external customers * Bachelor's degree in ...

Responsible for customer interface, subcontracts, and operations. Effectively interact with ... Knowledge of AMR managed service operations Knowledge of electric, gas, network AMI technology Must ...

Develop deep understanding of customer operations and identify AI-driven impact opportunities to ... Experience managing complex enterprise accounts and multi-stakeholder relationships * Strong ...

Contribute to revenue growth by positioning new offerings that meet evolving client needs Operational Excellence * Maintain accurate and up-to-date records in CRM and success tools * Track customer ...

Contribute to revenue growth by positioning new offerings that meet evolving client needs Operational Excellence * Maintain accurate and up-to-date records in CRM and success tools * Track customer ...

As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... customer order fulfillment, accurate inventory management, and well-presented store displays. You ...

Manage SLAs, error budgets, and operational KPIs aligned to customer experience, availability commitments, and business priorities. * Serve as the operational authority during major incidents ...

Manage SLAs, error budgets, and operational KPIs aligned to customer experience, availability commitments, and business priorities. * Serve as the operational authority during major incidents ...

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Showing results 1-20

Customer Operations Manager information

See Remote, OR salary details

$44.5K

$123.6K

$135.4K

How much do customer operations manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for customer operations manager in Remote, OR is $123,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,900.00 and $133,900.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What are popular job titles related to Customer Operations Manager jobs in Remote, OR? For Customer Operations Manager jobs in Remote, OR, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Remote, OR look for? The top searched job categories for Customer Operations Manager jobs in Remote, OR are:
What cities near Remote, OR are hiring for Customer Operations Manager jobs? Cities near Remote, OR with the most Customer Operations Manager job openings:
Infographic showing various Customer Operations Manager job openings in Remote, OR as of June 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $123,556 per year, or $59.4 per hour.
Operations Manager

Full-time

Medical, Retirement, PTO

Posted 2 days ago


Genuine Parts Company rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

219th of 342 rated retail wholesalers


Job description

Operations Manager

SUMMARY:

The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

JOB DUTIES

  • Maintains all sales support activities at the branch.
  • Trains sales staff on sales related systems, databases, and associated processes.
  • Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
  • Implements and maintains pricing per established policies.
  • Manages collections process and maintains overall responsibility for outstanding invoices.
  • Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.
  • Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.
  • Assists customers and suppliers to resolve order problems.
  • Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
  • May fill in for other lower-level roles within the branch.
  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Proficient in Microsoft Office.
  • Excellent communication and presentation skills to all levels of employees.
  • Industry and sales experience preferred.
  • Ability to perform financial calculations and generate reports.
  • Demonstrated people and leadership skills with a record of achieving positive business results.
  • Ability to manage multiple responsibilities and projects.
  • Professional, self-motivated employee with excellent interpersonal skills.
  • Exemplary work ethic and decision-making ability.

PHYSICAL DEMANDS: May be required to be on-call on nights or weekends, depending on need.

LICENSES & CERTIFICATIONS: Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

SUPERVISORY RESPONSIBILITY: 5-10 Direct Reports0-5 Direct Reports

BUDGET RESPONSIBILITY: Yes

COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


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