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Customer Operations Manager Jobs in Portland, OR

GiftTree

Operations Manager

Vancouver, WA

$90K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

As our Operations Manager, you are the conductor of our fulfillment engine. You will oversee the ... You live in your CRM and ERP. You use KPIs to identify bottlenecks before they become backlogs.

QXO

Operations Manager

Tigard, OR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in-class customer experience. QXO is North America's largest distributor and installer of ... Manager to uphold the highest safety standards, supervising protocols reporting, and operational ...

QXO

Operations Manager

Tigard, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in-class customer experience. QXO is North America's largest distributor and installer of ... Manager to uphold the highest safety standards, supervising protocols reporting, and operational ...

Penhall

Operations Manager (Full-Time)

Portland, OR · On-site

Ensure that jobs are completed according to customer expectations, maintaining a focus on safety, quality and timeliness. * Work with the Branch Manager to identify areas for operational improvements ...

Metro Ports

Operations Manager I

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Operations Manager I partners closely with Metro Ports, customers, and external stakeholders to execute operational plans that support service commitments and business objectives. Essential ...

Airgas

Area Operations Manager

Vancouver, WA · On-site

$97.75 - $132.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10096312R10096312 Area Operations Manager (Open)Location:Vancouver, WA (Admin) - Management## How ... Coordinates with other departments to ensure seamless follow through customer service requirements ...

Airliquidehr

Area Operations Manager

Vancouver, WA

$110K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10096312 Area Operations Manager (Open) Location: Vancouver, WA (Admin) - Management How will you ... Coordinates with other departments to ensure seamless follow through customer service requirements ...

Airgas

Area Operations Manager

Vancouver, WA · On-site

$110K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

R10096312 Area Operations Manager (Open) Location: Vancouver, WA (Admin) - Management How will you ... Coordinates with other departments to ensure seamless follow through customer service requirements ...

Jetson Home

Field Operations Manager

Portland, OR

$104K - $116K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... Train and mentor field technicians to improve workmanship, efficiency, and customer service.

Albertsons

Service Operations Manager

West Linn, OR · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Bring your passion for customer engagement, operational discipline, and team leadership to a role where you set the tone for service excellence, support your associates, and create positive ...

Albertsons

Service Operations Manager

West Linn, OR · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Bring your passion for customer engagement, operational discipline, and team leadership to a role where you set the tone for service excellence, support your associates, and create positive ...

TriSearch

E-Commerce Operations Manager

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager Portland, OR (Onsite) A successful and established e-commerce organization is ... A collaborative leader who values accountability, teamwork, and customer service. Benefits

Walgreens

Pharmacy Operations Manager

Portland, OR · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Newberg, OR · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Camas, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Portland, OR

Customer Operations Manager information

See Portland, OR salary details

$47.2K

$131.2K

$143.7K

How much do customer operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer operations manager in Portland, OR is $131,161.00, according to ZipRecruiter salary data. Most workers in this role earn between $142,100.00 and $142,100.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are the most commonly searched types of Customer Operations jobs in Portland, OR? The most popular types of Customer Operations jobs in Portland, OR are:
What are popular job titles related to Customer Operations Manager jobs in Portland, OR? For Customer Operations Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Portland, OR look for? The top searched job categories for Customer Operations Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Customer Operations Manager jobs? Cities near Portland, OR with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Portland, OR as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $131,161 per year, or $63.1 per hour.

Operations Manager

GiftTree

Vancouver, WA

$90K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

The Role


At GiftTree, we don’t just ship boxes; we deliver moments of connection. As our Operations Manager, you are the conductor of our fulfillment engine. You will oversee the end-to-end journey of our premium gift baskets—from the moment raw inventory arrives to the second a perfectly hand-tied ribbon leaves our dock. You will lead a diverse team, optimize complex workflows, and ensure that our "GiftTree Standard" is met during our quietest days and our busiest holiday rushes.

What You’ll Do

  • Design and implement lean fulfillment processes to increase "baskets-per-hour" while maintaining 100% accuracy and aesthetic quality.
  • Manage, mentor, and inspire a core team of production leads and warehouse associates. You will lead the charge in scaling our workforce from 50 to 200+ during peak gifting seasons.
  • Partner with the buying team to ensure stock levels of gourmet foods, fine wines, and custom crates are optimized to prevent out-of-stock issues or waste.
  • Own the "final look" protocol. You’ll ensure every personalization (engraving, embossing, silk-screening) and assembly meets our luxury brand guidelines.
  • Oversee relationships with FedEx, UPS, and local floral partners to ensure on-time delivery and cost-effective shipping rates.
  • Maintain a clean, organized, and safe "dog-friendly" warehouse environment that adheres to all OSHA standards.

Who You Are

  • You have 5+ years of experience in operations or warehouse management, ideally within e-commerce, luxury retail, or food/beverage.
  • You have successfully managed the "Peak Season" chaos before. You know how to ramp up staffing and production without breaking the culture.
  • You live in your CRM and ERP. You use KPIs to identify bottlenecks before they become backlogs.
  • You understand that in our business, the presentation is the product. You have a high standard for detail.
  • You can speak the language of the warehouse floor just as well as you can present a quarterly efficiency report to executive leadership.

Perks & Benefits

  • Competitive Salary: $90k–$115k (commensurate with experience).
  • Bonus: Annual performance-based bonus tied to operational efficiency and accuracy.
  • Comprehensive Benefits: Health, Dental, Vision, and 401(k) matching.
  • The Environment: A fast-paced, supportive, and creative onsite culture (and yes, we are dog-friendly!).
  • Employee Discount: Generous discounts on all GiftTree products for your own gifting needs.