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Customer Operations Manager Jobs in Mobile, AL (NOW HIRING)

Certified Hospitality

Operations Manager

Lucedale, MS · On-site

Operation Manager POSITION SUMMARY: Operation Manger should have an excellent level of commercial ... Assessing and reviewing customer satisfaction and service recovery process. * Meet all dept. heads ...

Alabama Outdoors

Operations Manager

Mobile, AL · On-site

$17 - $20/hr

Manage e-commerce orders, charge sends, and store ship-to-customer orders for accuracy and ... Experience in retail operations, warehouse management, or inventory control * Previous supervisory ...

Waste Pro

Operations Manager

Spanish Fort, AL · On-site

The Operations Manager has primary responsibility for providing oversight, coordination ... Maintains an overall positive attitude toward leaders, colleagues, direct reports and customers ...

Alabama Outdoors

Operations Manager

Mobile, AL · On-site

$17 - $20/hr

Manage e-commerce orders, charge sends, and store ship-to-customer orders for accuracy and ... Experience in retail operations, warehouse management, or inventory control * Previous supervisory ...

MHI

Operations Manager

Mount Vernon, AL · On-site

We provide innovative and practical solutions to support our customers with long-term ... We are currently searching for a Technical Services Manager/General Manager for our Calvert ...

Walgreens

Pharmacy Operations Manager

Mobile, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Mobile, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Grand Bay, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Mobile, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Mobile, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Daphne, AL · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walmart

(USA) Operations Manager

Mobile, AL · On-site

$65K - $100K/yr

... customers and thelocal community Ensures compliance with company policies and procedures by holding hourly associates accountable analyzing and interpreting reportsimplementing and monitoring asset ...

Walmart

(USA) Operations Manager

Mobile, AL

... customers and thelocal communityEnsures compliance with company policies and procedures by holding hourly associates accountable analyzing and interpreting reportsimplementing and monitoring asset ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Mobile, AL

Customer Operations Manager information

See Mobile, AL salary details

$44.2K

$122.7K

$134.5K

How much do customer operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer operations manager in Mobile, AL is $122,728.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,000.00 and $133,000.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Mobile, AL? For Customer Operations Manager jobs in Mobile, AL, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Mobile, AL look for? The top searched job categories for Customer Operations Manager jobs in Mobile, AL are:
What cities near Mobile, AL are hiring for Customer Operations Manager jobs? Cities near Mobile, AL with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Mobile, AL as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $122,728 per year, or $59 per hour.

Operations Manager

Certified Hospitality

Lucedale, MS • On-site

Part-time

Posted 7 days ago

Job description

Operation Manager
POSITION SUMMARY:
Operation Manger should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manger / Cluster General Manager and to help formulate solutions.
The Operations Manager is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.
OPERATIONS MANAGER DUTIES AND RESPONSIBILITIES:
  • Fully responsible for all aspects of all departments.
  • Support and work with all Head of Departments in all aspects of running this hotel.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.
  • Monitor the purchase / indent / requestions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
  • Inspecting all departments for SOP implementation.
  • Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
  • Monitor the co-ordination between all departments for smooth & efficient operations.
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Meet all dept. heads to review & train the staff to upkeep the human capital.
  • Identifying staff learning needs and assisting with development
  • Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
  • Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.
  • Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation.
  • Be on available on call 24 hours a day to resolve any urgent problems on emergencies.
  • Responsible for the overall management of the operation of the hotel.
  • Any other duties assigned.

PREREQUISITIES:
Excellent revenue management skills with experience of budgets, P&L's and forecasting. Working with colleagues to share skills, knowledge, resources and networks. Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation.
EXPERIENCE:
Minimum 3 to 4 years work experience in a 3 to 5 Star Hotel as a Deputy Manager, Asst. Operations Manager or Hotel Manager.

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