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Customer Operations Manager Jobs in Alabaster, AL

Amazon

Operations Manager

Bessemer, AL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

ARD Logistics

Operations Manager

Vance, AL · On-site

Customer Service Experience * Attention to Detail * Detailed experience in utilizing Inventory /Point-of-Sale application to manage inventory * Warehousing or Distribution experience * Experience ...

JHB-CUI

CUI-OPERATIONS MANAGER

Birmingham, AL · On-site

Customer & Client Partnership * Serve as the primary operational contact for customers and internal ... Proven leadership experience managing technicians, supervisors, dispatch, or field operations teams.

Airgas

Area Operations Manager

Birmingham, AL · On-site

$95 - $130/hr

... customers, patients, community stakeholders, and cultures across the world. We believe that a ... The Area Operations Manager (AOM) is a dynamic, collaborative leadership role dedicated to ...

Buckle

Operations Manager (Full-Time)

Birmingham, AL · On-site

The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Fulfill mission statement by performing job duties with a high level of customer service while ...

Airliquidehr

Area Operations Manager

Birmingham, AL

R10097048 Area Operations Manager (Open) Location: Birmingham, AL (LLC Support) - Management How ... customers, patients, community stakeholders, and cultures across the world. We believe that a ...

Amazon

Sr. Operations Manager

Bessemer, AL · On-site

... customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Alabaster, AL

Customer Operations Manager information

See Alabaster, AL salary details

$37.9K

$105.2K

$115.3K

How much do customer operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer operations manager in Alabaster, AL is $105,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Alabaster, AL look for?

The top searched job categories for Customer Operations Manager jobs in Alabaster, AL are:

What cities near Alabaster, AL are hiring for Customer Operations Manager jobs?

Cities near Alabaster, AL with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Alabaster, AL as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $105,235 per year, or $50.6 per hour.

Operations Manager

Budget Rent a Car

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

Description

Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations. Managers are responsible for ensuring effective operations of the department and effective leadership of the team.

What you will get:

Benefits, including PTO, holiday pay, health, dental, vision, and 401K

Bonus opportunity and growth potential

Requirements:

Job Duties:

  • Oversee and ensure proper function of operational departments
  • Manage fleet and product flow to match customer need and reservation schedule
  • Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
  • Track and maintain daily inventory both physical and computerized
  • Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
  • Opening and closing procedures, safeguarding security measures
  • Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquires, etc.
  • Prepare reports and document daily work activities
  • Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
  • Support a team environment by assisting other agents, locations and/or other areas when needed
  • Coach and educate team members as needed
  • Train, supervise and motivate team members

Requirements:


Must be 18+

Good driving record

At least 2 to 5 years management and customer service experience

Apply