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Customer Operations Manager Jobs in Alabaster, AL

Waste Management

Operations Manager

Birmingham, AL

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Amazon

Operations Manager

Birmingham, AL

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Birmingham, AL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Birmingham, AL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Bessemer, AL · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

ARD Logistics

Operations Manager

Vance, AL · On-site

Customer Service Experience * Attention to Detail * Detailed experience in utilizing Inventory /Point-of-Sale application to manage inventory * Warehousing or Distribution experience * Experience ...

Buckle

Operations Manager (Full-Time)

Birmingham, AL · On-site

The Operations Manager may also complete the duties of the Freight Coordinator and Visual ... Fulfill mission statement by performing job duties with a high level of customer service while ...

Amazon

Sr. Operations Manager

Bessemer, AL · On-site

... customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and ...

BGIS

Senior Operations Manager

Birmingham, AL · On-site

BGIS is looking for a Senior Operations Manager to join the team in Birmingham, AL and surrounding ... Customer Service * Manage and implement the project schedule. * Establish and gain customer and ...

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Showing results 1-20

All JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Alabaster, AL

Customer Operations Manager information

See Alabaster, AL salary details

$37.9K

$105.2K

$115.3K

How much do customer operations manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for customer operations manager in Alabaster, AL is $105,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Alabaster, AL? For Customer Operations Manager jobs in Alabaster, AL, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Alabaster, AL look for? The top searched job categories for Customer Operations Manager jobs in Alabaster, AL are:
What cities near Alabaster, AL are hiring for Customer Operations Manager jobs? Cities near Alabaster, AL with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Alabaster, AL as of June 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $105,235 per year, or $50.6 per hour.
Operations Manager

Operations Manager

Budget Rent a Car

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Description:

Description

Budget Car and Truck Rental has an opening on our airport team for an Operations Manager. The position will be overseeing a department at our airport facility for our rental operations. Managers are responsible for ensuring effective operations of the department and effective leadership of the team.

What you will get:

Benefits, including PTO, holiday pay, health, dental, vision, and 401K

Bonus opportunity and growth potential

Requirements:

Job Duties:

  • Oversee and ensure proper function of operational departments
  • Manage fleet and product flow to match customer need and reservation schedule
  • Operate the computer counter agent control system (open and close rental contracts, contract modification, print and update manifest etc.)
  • Track and maintain daily inventory both physical and computerized
  • Promote and sell coverage and upgrades (additional insurance, GPS, rental car upgrades, etc.)
  • Opening and closing procedures, safeguarding security measures
  • Perform office duties: answering phones, ordering supplies, photocopying, and handling routine inquires, etc.
  • Prepare reports and document daily work activities
  • Address customer inquiries (explanation of charges, vehicle damages, directions, etc.)
  • Support a team environment by assisting other agents, locations and/or other areas when needed
  • Coach and educate team members as needed
  • Train, supervise and motivate team members

Requirements:


Must be 18+

Good driving record

At least 2 to 5 years management and customer service experience

Apply