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Customer Operations Manager Jobs in Fort Payne, AL

Crawl Space Ninja

Operations Manager

La Fayette, GA · On-site

$70K - $80K/yr

... customers alike. Our foundation is built on honesty, integrity, quality craftsmanship, and ... Position Overview The Operations Manager will oversee various job site tasks, including crawl space ...

Integer

Manager, Operations

Trenton, GA · On-site

Customer We focus on our customers' success Innovation We create better solutions Collaboration We ... You may represent the Operations' Team to the Site Leadership Team. * Lead your direct reports ...

NAL Syncreon

Supervisor, Operations

Coosa, GA

DP World is seeking a driven and hands-on 2nd Shift Monday-Thrusday Operations Supervisor to lead ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...

syncreon

Supervisor, Operations

Coosa, GA · On-site

DP World is seeking a driven and hands-on 2nd Shift Monday-Thrusday Operations Supervisor to lead ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...

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All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Fort Payne, AL

Customer Operations Manager information

See Fort Payne, AL salary details

$36.2K

$100.6K

$110.3K

How much do customer operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer operations manager in Fort Payne, AL is $100,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $109,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What cities near Fort Payne, AL are hiring for Customer Operations Manager jobs?

Cities near Fort Payne, AL with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Fort Payne, AL as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $100,631 per year, or $48.4 per hour.

Operations Manager

Crawl Space Ninja

La Fayette, GA • On-site

$70K - $80K/yr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Job description

Company Overview

At Crawl Space Ninja, we are the foremost Waterproofing and Foundation Repair Company in the region. We have had over 20 years of establishing a stellar reputation, and our commitment to excellence in products and services has positioned us as the industry leader. Embracing a family-oriented culture, we foster an environment of learning, teaching, and mutual motivation.

We seek to gain highly motivated individuals eager to make a positive impact on the lives of team members and customers alike. Our foundation is built on honesty, integrity, quality craftsmanship, and unwavering support for both our team and our loyal customers. Joining Crawl Space Ninja means being a part of a team that values your skills, contributions, and development.


Position Overview

The Operations Manager will oversee various job site tasks, including crawl space work, attic insulation, crack repair, basement waterproofing, wall anchoring, foundation piering, concrete finishing, general construction, and inspection/repair projects. They will provide support through on-site field supervision and technical management, directly overseeing foremen and laborers. Additionally, they will aid in planning, coordinating, and executing work within specified timelines while prioritizing safety. This role also involves enhancing client relations and upholding the company's reputation, managing material inventories, maintaining records, and achieving quality, schedule, and budget objectives.

 

Why join us:

Elevate your professional advantage with our distinct competitive edge in the market

Competitive pay range in the market with great bonus opportunities

Increase your career and earnings potential

Be a trailblazer in a new product line

Specific skills training with our comprehensive training program

401k with company match

Work Vehicle

Health, dental, vision, company-matched life insurance

 

What this position looks like for you:

Manage job site activities.

Provide on-site field supervision and technical management for all operations, overseeing foremen and labor personnel.

Assist in planning, coordinating, and executing work within specified timelines while prioritizing safety.

Enhance client relations and uphold the company's image.

Schedule deliveries and control material inventories.

Maintain daily records of activities.

Meet quality, schedule, and budget goals.

 

What makes an ideal candidate:

Persons of integrity, coachable, and honesty, dedicated to excellent performance.

Action-oriented, with the ability to move rapidly from one major issue to the next.

Must be a person with excellent people, communication, and motivational skills.

Must be a good listener, with the ability to work with customers & foremen on job sites.

Growth opportunities within the company

3+ years in a construction environment

1+ years of leadership is a plus