ZipRecruiter

Log In

1

Customer Operations Manager Jobs in Federal Way, WA

ConGlobal

Depot Operations Manager

Seattle, WA · On-site

$80K - $95K/yr

Meets customer needs and commitments * Oversees procurement to ensure working inventory is on hand ... management experience * Thorough understanding of the operation and maintenance of intermodal ...

Walgreens

Pharmacy Operations Manager

Federal Way, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Federal Way, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Port Orchard, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Curbell, Inc.

Regional Operations Manager

Fife, WA · On-site

$43.91 - $65.87/hr

The Regional Operations Manager will need to be able to communicate the correct course of action to ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.

Walgreens

Pharmacy Operations Manager

Auburn, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Federal Way, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Federal Way, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Renton, WA

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Federal Way, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Federal Way, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Port Orchard, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

BPI Medical

Mobile Operations Manager

Fife, WA · On-site

It's a personal contribution to making our customers, our business, and our team members better ... In addition, the position manages territory alignment, marketing, training, and logistical ...

Walgreens

Pharmacy Operations Manager

Federal Way, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Curbell, Inc.

Regional Operations Manager

Fife, WA · On-site

$91K - $137K/yr

The Regional Operations Manager will need to be able to communicate the correct course of action to ... Provide problem solving / troubleshooting, guidance and coaching on customer service roadblocks.

Walgreens

Pharmacy Operations Manager

Renton, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Auburn, WA · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

previous page

Showing results 41-60

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Federal Way, WA

Customer Operations Manager information

See Federal Way, WA salary details

$49.7K

$138.1K

$151.3K

How much do customer operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer operations manager in Federal Way, WA is $138,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $149,600.00 and $149,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What job categories do people searching Customer Operations Manager jobs in Federal Way, WA look for?

The top searched job categories for Customer Operations Manager jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Customer Operations Manager jobs?

Cities near Federal Way, WA with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Federal Way, WA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $138,115 per year, or $66.4 per hour.

Depot Operations Manager

ConGlobal

Seattle, WA • On-site

$80K - $95K/yr

Full-time

Re-posted 12 days ago

ConGlobal rating

4.3

Company rating: 4.3 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we've kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services that meet ever-evolving needs.
We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. We offer multi-modal expertise with operations across the U.S., Mexico, and Costa Rica and the largest depot terminal network in North America. We have industrial operations insights and specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs.
Launch Your Career with ConGlobal
ConGlobal is hiring immediately for a key role in our global supply chain operations. Whether you're looking to grow your career or gain new skills, this role offers paid training, competitive pay, excellent benefits, and long-term advancement opportunities.
Location: 1 South Idaho Street Seattle, WA 98134
Starting Pay: $80,000 - $95,000 per year
Status: Full-Time | Immediate Hire
Schedule: Monday - Friday | 8:00AM - 5:00PM
As Operations Manager you will support all day-to-day operations of the Depot staff with a focus on safety, performance and productivity.
Responsibilities
  • Provides day-to-day management of employees to ensure a safe and productive workplace
  • Ensures compliance with regulatory requirements as well as corporate policies and procedures
  • Monitors operational activities to ensure KPIs are within acceptable standards
  • Meets customer needs and commitments
  • Oversees procurement to ensure working inventory is on hand and accounted for
  • Partners with the leadership to establish goals and objectives for the operation; production, profitability, safety, and compliance which align with goals for the region and business unit
  • Monitors & evaluates performance, provides feedback to employees in an effective manner
  • Identifies local business opportunities and develops impactful relationships

Qualifications
  • Bachelor's degree preferred
  • Relevant industry experience with a minimum 5 years of successful management experience
  • Thorough understanding of the operation and maintenance of intermodal equipment, including but not limited to trailers and chassis
  • Basic financial acumen, handling and accounting of expenses, revenue, and inventory
  • Exceptional organizational, multi-tasking and time management skills
  • Excellent communication skills are mandatory
  • Proficient in Outlook and MS Office suite of products
  • Strong Work Ethic
  • Open availability
  • Willingness to work in varying weather conditions

ConGlobal is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws.
At ConGlobal, base pay for any candidate who successfully completes the selection process is determined by several factors, including but not limited to: location, business needs, job-related skills, experience, qualifications, and internal equity. We are committed to fair and competitive compensation practices and tailor our total rewards package to each individual's background and the specific requirements of the role. This package may include a combination of base pay, incentive or bonus opportunities, and a full range of benefits such as medical, financial, and other wellness offerings-depending on the position and employment status.

What ConGlobal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply