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Customer Operations Manager Jobs in Nevada (NOW HIRING)

Resourcing Edge

Customer Operations Manager

Reno, NV · On-site

$70K - $90K/yr

This is a hands-on operations role with two direct reports and a clear path to department manager. A typical week touches: Customer meetings and relationship management * Triaging incoming issues and ...

Microsoft

Services Customer Operations Manager

Reno, NV · On-site

$133K/yr

The Services Customer Operations Manager (S- COM) plays a critical role partnering closely with sellers and cross-functional teams to orchestrate complex Services deals, remove operational friction ...

Hire Velocity, LLC

Operations Manager

Las Vegas, NV · On-site

The Operations Manager supports operational planning, coordinates service execution, monitors ... Coordinate scheduling, route execution, and operational coverage to meet customer service ...

EoS Fitness

Operations Manager

Las Vegas, NV

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EoS Fitness

Operations Manager

Las Vegas, NV · On-site

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

Waste Management

Operations Manager

Mccarran, NV

$100K - $138K/yr

Manage customer complaints and concerns. * Develop budgets for upcoming year and review monthly to ... Monitors operations and staff and recommends, when necessary, changes in methods, procedures ...

CVS Health

Operations Manager

Las Vegas, NV

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Sparks, NV · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Waste Management

Operations Manager

Mccarran, NV

$100K - $138K/yr

Manage customer complaints and concerns. * Develop budgets for upcoming year and review monthly to ... Monitors operations and staff and recommends, when necessary, changes in methods, procedures ...

CVS Health

Operations Manager

North Las Vegas, NV · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

EōS Fitness

Operations Manager

Las Vegas, NV · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EōS Fitness

Operations Manager

Las Vegas, NV · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

EōS Fitness

Operations Manager

Las Vegas, NV · On-site

$65K/yr

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

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All JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Nevada

Customer Operations Manager information

See Nevada salary details

$45.3K

$125.9K

$138K

How much do customer operations manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer operations manager in Nevada is $125,942.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,500.00 and $136,500.00 per year, depending on experience, location, and employer.

What does a Customer Operations Manager do?

A Customer Operations Manager oversees the processes and teams that handle customer service and support within an organization. Their responsibilities typically include ensuring high levels of customer satisfaction, managing customer service representatives, analyzing service metrics, and implementing strategies to improve operational efficiency. They also handle customer complaints, develop training programs for staff, and work closely with other departments to address customer needs. Ultimately, their goal is to ensure smooth and efficient operations that enhance the overall customer experience.

Is operations a high paying job?

The salary for a Customer Operations Manager varies depending on industry, location, and experience, but it is generally considered a mid- to high-level management role with competitive compensation. Factors such as skills in data analysis, leadership, and familiarity with customer service tools can influence earning potential.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles such as Customer Operations Manager or Call Center Director, which can earn six-figure salaries depending on the industry and location. These roles often require leadership skills, experience, and knowledge of customer service tools and processes.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What is the role of a customer service operations manager?

A customer service operations manager oversees the daily functions of customer support teams, ensuring efficient service delivery and customer satisfaction. They analyze performance metrics, implement process improvements, and coordinate with other departments to enhance overall customer experience, often using tools like CRM software.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much is an operations manager paid?

The salary of a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger companies or specialized skills such as data analysis or process improvement.
What are popular job titles related to Customer Operations Manager jobs in Nevada? For Customer Operations Manager jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Nevada look for? The top searched job categories for Customer Operations Manager jobs in Nevada are:
What cities in Nevada are hiring for Customer Operations Manager jobs? Cities in Nevada with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Nevada as of June 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $125,942 per year, or $60.5 per hour.
Customer Operations Manager

Customer Operations Manager

Resourcing Edge

Reno, NV • On-site

$70K - $90K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

OMEC Medical, in Reno, NV is hiring their next high impact employee for their growing medical device manufacturing facility and we're supporting their process!
What you'll do:
You'll own a medical device order from the moment it comes in through the moment it lands on the customer's dock. That means leading customer-facing meetings, scheduling production with international suppliers, coordinating local manufacturing and repairs, partnering with Quality and Finance on release, managing logistics through FedEx, and serving as the main point of contact when customers have questions, returns, or issues that need triage.
This is a hands-on operations role with two direct reports and a clear path to department manager.
A typical week touches:
Customer meetings and relationship management
  • Triaging incoming issues and routing them to the right internal team
  • Order scheduling on a rolling 12-month horizon
  • Daily coordination with APAC and EMEA suppliers
  • Handoffs with Quality, Manufacturing, and Finance
  • FedEx account management and shipment records
What we need:
  • Advanced Excel or Google Sheets experience
  • Proven experience with international stakeholders
  • Strong organization and high attention to detail
  • Comfort being client-facing and owning escalations
  • Proficiency with standard ERP apps (Coupa, SAP, Ariba), management background, supply chain or fulfillment track record, med tech or medical device industry experience.
  • Experience with building SOPs with internal teams and customers
  • Working fluency in Mandarin Chinese, preferred

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