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Customer Operations Coordinator Jobs in Colorado

RIO GRANDE CO

Operations Coordinator

Denver, CO · On-site

$27 - $30/hr

This hands-on, nonexempt role coordinates operational processes related to customer service, shipping and receiving, inventory control, order fulfillment, facility presentation, and branch workflow.

Sponge Technology Corporation

Be Seen First

Operations Coordinator

Boulder, CO · On-site

$26 - $32/hr

We are seeking a highly organized, detail-oriented Operations Coordinator to support our growing ... This position is central to ensuring the smooth flow of customer orders, inventory, logistics, and ...

Serendipity Labs

Operations Coordinator

Denver, CO · On-site

$22 - $25/hr

Operations Coordinator - Full Time Do you thrive in collaboration and event planning Are you a ... As an operations lead you will be responsible for ensuring that our customers have a positive user ...

Serendipity Labs

Operations Coordinator

Denver, CO · On-site

$22 - $25/hr

Operations Coordinator Full Time Do you thrive in collaboration and event planning Are you a ... As an operations lead you will be responsible for ensuring that our customers have a positive user ...

Penske

Operations Coordinator

Denver, CO

$23 - $25/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Penske

Operations Coordinator

Aurora, CO

$19.90 - $24.86/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Penske

Operations Coordinator

Aurora, CO

$19.90 - $24.86/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Serendipity Labs

Operations Coordinator

Denver, CO · On-site

$22 - $25/hr

Operations Coordinator - Full Time Do you thrive in collaboration and event planning Are you a ... As an operations lead you will be responsible for ensuring that our customers have a positive user ...

Penske

Operations Coordinator

Aurora, CO · On-site

$19.90 - $24.86/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Penske

Operations Coordinator

Denver, CO · On-site

$23 - $25/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Penske

Operations Coordinator

Denver, CO · On-site

$23 - $25/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Prim

Operations Coordinator

Denver, CO · Hybrid

$26 - $30/hr

We are actively hiring an Operations Coordinator who will provide administrative duties to assist ... Interact with all customers and co-workers in a professional, helpful and friendly manner.

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All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in Colorado

Customer Operations Coordinator information

See Colorado salary details

$14

$26

$39

How much do customer operations coordinator jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations coordinator in Colorado is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $29.33 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often with opportunities for bonuses and benefits.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What are the most commonly searched types of Customer Operations jobs in Colorado? The most popular types of Customer Operations jobs in Colorado are:
What are popular job titles related to Customer Operations Coordinator jobs in Colorado? For Customer Operations Coordinator jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Operations Coordinator jobs in Colorado look for? The top searched job categories for Customer Operations Coordinator jobs in Colorado are:
What cities in Colorado are hiring for Customer Operations Coordinator jobs? Cities in Colorado with the most Customer Operations Coordinator job openings:
Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,165 per year, or $26 per hour.

Operations Coordinator

RIO GRANDE CO

Denver, CO • On-site

$27 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Position Title: Branch Operations Coordinator
FLSA Status: Nonexempt / Hourly
Location: Fort Collins, CO
Reports To: Divisional Operations Manager

Position Summary
The Branch Operations Coordinator is responsible for supporting the safe, accurate, and efficient flow of daily branch operations at the Fort Collins location. This hands-on, nonexempt role coordinates operational processes related to customer service, shipping and receiving, inventory control, order fulfillment, facility presentation, and branch workflow.

This position partners with the Divisional Operations Manager to help ensure work is completed accurately, safely, and in accordance with company procedures. The Branch Operations Coordinator may help prioritize daily work, communicate operational needs, identify process issues, and escalate concerns to management. This role does not supervise employees and does not have authority to hire, terminate, discipline, evaluate performance, approve timecards, or make employment decisions.

This is a nonexempt hourly position and is eligible for overtime in accordance with applicable federal and Colorado wage and hour laws.

About Rio Grande Co.

Founded in 1893, Rio Grande Co. has proudly served the Denver and Rocky Mountain region for over 132 years. What began as a fuel and feed business has grown into a trusted distributor, fabricator, and building materials resource supporting construction projects across Colorado.

As a multi-generational, family-led company, members of the Peterson family – Erik, Elmer, Donald, and Bruce – have guided our growth and long-standing contribution to Colorado’s construction industry.

At Rio Grande Co., we build more than structures — we build teams, careers, and futures. What sets us apart:

  • A family-founded culture that prioritizes people and relationships
  • A workplace grounded in safety, respect, and accountability
  • Transparent leadership and clear expectations
  • Investment in employee development and training
  • A commitment to doing the right thing for our employees, customers, and communities

Key Responsibilities

Customer Service

  • Provide professional, responsive customer service to current and prospective customers.
  • Support timely and accurate communication regarding orders, deliveries, product availability, and service needs.
  • Help resolve routine customer questions or concerns and escalate complex matters when appropriate.
  • Maintain positive, professional relationships with customers, vendors, drivers, employees, and other business contacts.
  • Support a clean, organized, and professional branch environment.

Shipping & Receiving

  • Coordinate daily shipping and receiving processes to support accurate, efficient, and timely order fulfillment.
  • Pick, stage, inspect, receive, load, unload, and document materials in accordance with company procedures.
  • Ensure inbound shipments are checked for accuracy and entered in the company systems as required.
  • Help ensure outbound orders are properly prepared, staged, and loaded for customer pickup or delivery.
  • Coordinate with transportation, logistics, warehouse, yard, and other departments as needed.
  • Safely load and unload trucks manually, by forklift, or with other material-handling equipment.

Branch Operations Coordination

  • Coordinate daily branch workflow, operational priorities, and order fulfillment needs in partnership with the Divisional Operations Manager.
  • Monitor branch processes and communicate issues related to customer service, shipping, receiving, inventory, facility needs, equipment, or safety.
  • Help ensure orders are picked, staged, loaded, received, and documented accurately and efficiently.
  • Identify routine operational issues and escalate employee relations, performance, scheduling, safety, or policy concerns to the Divisional Operations Manager or Human Resources.
  • Support facility and equipment maintenance by identifying maintenance needs and reporting safety or operational concerns.
  • Reinforce company safety procedures, OSHA requirements, and safe equipment operating practices.
  • Communicate professionally with customers, vendors, drivers, employees, and management regarding branch operational needs.
  • Represent the company professionally within the community and at customer or industry events, as appropriate.
  • Perform other duties as assigned to meet business needs.

Qualifications

  • Three years of hands-on warehouse, yard, branch, operations, customer service, or building materials experience preferred.
  • Strong customer service skills and ability to communicate professionally with customers, employees, vendors, drivers, and management.
  • Working knowledge of shipping, receiving, inventory, showroom, yard, and branch operations.
  • Ability to coordinate daily workflow, prioritize operational needs, monitor process accuracy, and escalate concerns appropriately.
  • Strong written, verbal, and organizational skills.
  • Proficiency with Microsoft Office, CRM systems, inventory systems, and other branch-related software.
  • Working knowledge of OSHA safety practices and ability to follow and reinforce company safety policies.
  • Valid driver’s license that meets company motor vehicle standards, if driving is required.
  • Ability to obtain and maintain forklift certification.
  • Ability to safely load, unload, move, and stage materials by hand, forklift, or other equipment, with or without reasonable accommodation.

Physical & Environmental Requirements

Work Environment

  • Work is performed in a combination of indoor office/warehouse and outdoor yard settings.
  • Frequent work performed outdoors in varying weather conditions.

Physical Demands

  • Ability to safely lift, carry, push, or pull up to 100 pounds without reasonable accommodation.
  • Ability to work indoors and outdoors in varying weather conditions with or without reasonable accommodation.
  • Ability to safely operate a forklift and other material-handling equipment for extended periods, with or without reasonable accommodation.
  • Ability to operate a company vehicle requiring a valid driver's license, with or without reasonable accommodation.

Rio Grande Co. offers a competitive benefits package, including:

  • 401(k) Plan with Discretionary Employer Matching & Profit Sharing
  • Paid Sick, Vacation, Jury Duty, and Bereavement
  • Multiple medical plan options
  • Dental and Vision insurance
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Company-paid and voluntary life insurance
  • Short-term and long-term disability coverage
  • Accident and supplemental insurance
  • Paid training and career development
  • Employee Assistance Program (EAP)
  • Other value-added employee benefits


Additional compensation may include performance-based bonuses or incentives, depending on role-specific goals and company performance.

Equal Opportunity Employer Statement

Rio Grande Co. is an Equal Opportunity Employer. Employment decisions are made without regard to any characteristic protected by applicable federal, Colorado, or local law, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status.

Application Information

This position will remain open until a sufficient pool of qualified applicants has been identified. Interested candidates are strongly encouraged to apply early.

This position is classified as nonexempt. The employee will be paid hourly and is eligible for overtime in accordance with applicable federal, Colorado, and local wage and hour requirements.