Customer Operations Coordinator Jobs in Colorado

Why you should join our group:

ERP Advisors Group is seeking highly organized and proactive Sales Operations Coordinator to support our Sales team. This role is responsible for coordinating prospect communications, maintaining CRM data, scheduling meetings, preparing sales materials, supporting proposal development, and helping drive a positive experience for prospective clients throughout the sales process.

The ideal candidate is detail-oriented, responsive, professional in communication, naturally curious and interested in our prospects, fluid with online software applications and comfortable working in a fast-paced consulting environment involving ERP and technology-related services.

• Amazing growth opportunity.
• Supportive team culture.
• Multi-Year Best Places to Work
• Competitive salary & benefits package.
• Custom training program.
• Work with some of the most exciting mid-sized clients in the country.
• Learn about multiple industries and software applications.

Offered salary and benefits package:

Depending on your experience and performance record, we offer $24 - $32/hr for this full-time, permanent, non-exempt role. Additionally, we offer:

• Clear career path and growth opportunities.
• On-the-job industry and methodology training.
• Annual Performance Review.
• Maternity/Paternity Leave.
• CO only: Up to 48 hours of Paid Sick and Safe time.
• 401(k) with up to 4% company match (100% vested).
• 401(k) Profit Sharing – 5-year vesting schedule.

(After 30 days)

• Paid holidays.
• Employer-sponsored medical insurance.
• Company-sponsored Life and ADD insurance.
• Voluntary Vision, Dental, Accident, and additional life insurance.

(After 90 Days)

• Accrue up to 80 hours of PTO per year with a payout of unused time each year.
• Weekly production bonus for intro calls scheduled.

About our company:

ERP Advisors Group is one of the country’s top independent enterprise software advisory firms. We advise our clients through some of their most challenging transformation projects and ensure they are always successful. We are a two-time Inc. 5000 fastest-growing privately held company and we are continuing to grow!

Our Location: 390 Union Boulevard Suite 540, Lakewood CO 80228 www.erpadvisorsgroup.com

Your schedule: In-person, Monday to Friday, 8:00 am – 5 pm. This is a full-time, in-person role for Denver-based resources.

NOTE: This is NOT a cold calling role. This is a full-time administrative role that assists Sales with incoming leads. One should have an innate curiosity and desire to learn about different ERP software and industries.

Your mission & responsibilities as a Sales Operations Coordinator:

As an entry-level Sales Operations Coordinator, you will administer all activities for driving the sales pipeline, including research, scheduling, document creation, and statistics. Some of the Sales Operations Coordinator’s duties and responsibilities include, but are not limited to:

• Research inbound website traffic and identify qualified prospective companies.
• Send professionally written outbound emails, letters, and follow-up communications to prospects.
• Maintain accurate client, prospect, company, and opportunity records in HubSpot.
• Research prospective clients, including company background, industry classification, and business needs.
• Schedule introductory and follow-on meetings with prospective clients and internal team members.
• Document detailed meeting notes, action items, and follow-up tasks during Zoom and phone meetings.
• Maintain timely and professional communication with prospects throughout the sales process.
• Research industry groups, networking opportunities, and potential collaboration contacts.
• Prepare and distribute sales and marketing collateral to prospects and clients.
• Assist the Sales team in the preparation, review, and coordination of Statements of Work (SOWs).
• Send personalized communications via regular mail to every existing opportunity on a regular basis.
• Coordinate internal meeting preparation and ensure team members are informed ahead of prospect discussions.
• Keep all communications with every prospect up-to-date, ensuring prospects don’t wait to hear back.
• Assist the Sales Manager in coordinating and advancing sales opportunities.
• Update PowerPoint decks for sales and marketing meetings.
• Coordinate invitations and travel details for in-person meetings.
• Track and report weekly sales metrics and pipeline activity.

Required experience and qualifications:

• Bachelor’s degree in business administration, sales, or related field.
• 0–3 years of experience in sales coordination, sales support, customer support, business development support, or administrative coordination.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable learning and discussing technical or ERP-related concepts.
• Experience with CRM systems; HubSpot preferred.
• Proficiency with Microsoft Office, PowerPoint, Zoom, and related business tools.
• Can take accurate and detailed notes while actively participating in meetings.
• Professional, friendly, and service-oriented demeanor.
• Conservative, professional appearance.
• Fluent in English, both written and verbal.
• Authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Be present In-office every day at our Lakewood, CO office.

Thank you for submitting your application online.