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Customer Operations Associate Jobs in Irving, TX

Archway

Temporary FC Operations Associate

Coppell, TX · On-site

Temporary FC Operations Associate Role Summary We are seeking a Temporary FC Operations Associate ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Saks OFF 5TH

Seasonal Operations Associate

Dallas, TX · On-site

Seasonal Operations Associate We are seeking a motivated and creative Seasonal Operations Associate ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...

Cetera

Senior Operations Associate

Dallas, TX · Hybrid

$28.85 - $36.05/hr

We are looking for an Operations Associate to join our team and support our organization by ... Monitor and update CRM system to ensure accurate and up-to-date information. * Maintain schedules ...

AppleOne

Operations Associate

Irving, TX · On-site

$40K/yr

Operations Services Associate Pay: $19.50/hour Assignment: Temporary (TEMP) Location: 3001 ... Strong customer service and communication skills. * Ability to thrive in a fast-paced, deadline ...

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Customer Operations Associate information

See Irving, TX salary details

$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer operations associate in Irving, TX is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $26.30 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.
What are the most commonly searched types of Customer Operations jobs in Irving, TX? The most popular types of Customer Operations jobs in Irving, TX are:
What are popular job titles related to Customer Operations Associate jobs in Irving, TX? For Customer Operations Associate jobs in Irving, TX, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Irving, TX look for? The top searched job categories for Customer Operations Associate jobs in Irving, TX are:
What cities near Irving, TX are hiring for Customer Operations Associate jobs? Cities near Irving, TX with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Irving, TX as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,349 per year, or $24.7 per hour.

Temporary FC Operations Associate

Archway

Coppell, TX • On-site

Full-time

Re-posted 16 days ago

Job description

Temporary FC Operations Associate
Role Summary
We are seeking a Temporary FC Operations Associate to join our rapidly growing team. The Temporary FC Operations Associate is responsible for the accurate set-up, picking, packing, and manifesting of materials according to the client's specifications. The ideal candidate has experience in PC applications and can learn new systems quickly.
Key Results Areas
Help with line set-up
Conduct daily cycle counts and assist in resolving cycle count discrepancy issues
Utilize the technology as required throughout the day; voice technology, RF guns, and other equipment as required
Assist with various administrative, receiving, and shipping duties as required
Complete required paperwork and project time-tracking documentation
Restock packaging materials
Assist team members in meeting and exceeding the customers' expectations
Participate in process improvement by communicating with the supervisor or team lead
Skills & Qualifications
High school diploma or GED or three years of relevant warehouse experience required
Previous warehouse experience preferred
Must possess basic math and reading skills as well as the ability to understand written and verbal instructions
Strong attention to detail and team-building skills
Able to bend, stretch, and stand for the duration of the shift
Capable of lifting up to 40 pounds on your own or heavier weights as part of a team-lift
XPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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