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Customer Operations Associate Jobs in Irving, TX

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Level Four

Trading & Operations Associate

Dallas, TX · On-site

Trading And Operations Associate Our team is growing, and we need you! Come be a part of this ... Proven track record of providing exceptional proactive customer service; can communicate with ...

Archway

Temporary FC Operations Associate

Coppell, TX · On-site

Temporary FC Operations Associate Role Summary We are seeking a Temporary FC Operations Associate ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Archway

Temporary FC Operations Associate

Coppell, TX · On-site

Temporary FC Operations Associate Role Summary We are seeking a Temporary FC Operations Associate ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Gartner

Operations Associate

Irving, TX · Hybrid

The Operations Associate for Learning & Development provides a pivotal role in our success story ... Provide excellent front line customer service for new hires, program stakeholders, managersand ...

Saks OFF 5TH

Seasonal Operations Associate

Dallas, TX · On-site

Seasonal Operations Associate We are seeking a motivated and creative Seasonal Operations Associate ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...

Lyft

Operations Associate

Dallas, TX · On-site

... Operations Associate to join our Dallas Fort-Worth team full-time. Reporting into the Operations ... Assists customers with the car rental process, including but not limited to Express Drive customer ...

Gartner

Operations Associate

Irving, TX · On-site

The Operations Associate for Learning & Development provides a pivotal role in our success story ... Provide excellent front line customer service for new hires, program stakeholders, managersand ...

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Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Irving, TX

Customer Operations Associate information

See Irving, TX salary details

$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer operations associate in Irving, TX is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $26.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Irving, TX?

The most popular types of Customer Operations jobs in Irving, TX are:

What are popular job titles related to Customer Operations Associate jobs in Irving, TX?

For Customer Operations Associate jobs in Irving, TX, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Irving, TX look for?

The top searched job categories for Customer Operations Associate jobs in Irving, TX are:

What cities near Irving, TX are hiring for Customer Operations Associate jobs?

Cities near Irving, TX with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Irving, TX as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,349 per year, or $24.7 per hour.

Operations Associate - Golden Triangle Mall

JCPenny

Denton, TX • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

JCPenney rating

5.5

Company rating: 5.5 out of 10

Based on 681 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions pri

What JCPenney employees say

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Benefits

Hours and flexibility

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