1

Customer Operations Associate Jobs in Burbank, CA

OPERATIONS ASSOCIATE

La Puente, CA · On-site

$50K - $60K/yr

Responsibilities Sales Operations: support sales process in an operations role in AR/AP (Accounts ... Respond timely to RFQ/RFP (Requests for Quotes/Proposals) from customers by due date and with ...

The Systems Operations Associate facilitates the delivery of scalable process and product ... Experience with Salesforce, NetSuite, or other CRM/ERP systems * Experience with data governance ...

Operations Associate

Torrance, CA · On-site

$21 - $22/hr

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory ...

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

New

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

New

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Landside Operations Execution includes roles that manage and operate landside transport modalities ...

Showing results 21-40

Customer Operations Associate information

See Burbank, CA salary details

$10

$27

$54

How much do customer operations associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer operations associate in Burbank, CA is $27.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $29.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Burbank, CA?

The most popular types of Customer Operations jobs in Burbank, CA are:

What job categories do people searching Customer Operations Associate jobs in Burbank, CA look for?

The top searched job categories for Customer Operations Associate jobs in Burbank, CA are:

What cities near Burbank, CA are hiring for Customer Operations Associate jobs?

Cities near Burbank, CA with the most Customer Operations Associate job openings:

Infographic showing various Customer Operations Associate job openings in Burbank, CA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,203 per year, or $27.5 per hour.

Seasonal Operations Associate

GEARYS Beverly Hills

Beverly Hills, CA • On-site

$22/hr

Other

Posted 2 days ago

New


Job description

About the Role:

At GEARYS Beverly Hills, we believe in the art of gifting. As a seasonal Operations Associate, you'll play a vital role in crafting a luxurious and unforgettable experience for our valued clients. You'll leverage your creativity, attention to detail, and impeccable presentation skills to create beautiful gift packages that embody the essence of GEARYS Beverly Hills.


What You'll Do:

  • Elevate the customer experience by ensuring pristine presentation of our luxury products through meticulous gift wrapping and packaging.
  • Employ a keen eye for detail and consistency to ensure each gift package is visually stunning.
  • Pack and ship merchandise.
  • Assist with inventory counts, organize current stock, and other projects to achieve well-functioning day to day operations.
  • Maintain a clean and organized workspace, ensuring a seamless workflow and efficient gift-wrapping process.
  • Uphold the highest standards of quality and presentation, adhering to GEARYS Beverly Hills' brand guidelines.
  • Collaborate effectively with sales associates to ensure timely gift wrapping and exceed customer expectations.
  • Assist with maintaining inventory of gift-wrapping supplies and promptly restock as needed.


What We're Looking For:

  • A passion for presentation and a keen eye for detail.
  • The ability to create beautiful and visually appealing gift packages using a variety of materials.
  • Excellent manual dexterity and the ability to work efficiently with wrapping paper, ribbons, and other supplies.
  • A creative and artistic mindset with the ability to adapt wrapping styles to different products and client preferences.
  • A strong work ethic and the ability to prioritize tasks in a fast-paced environment.
  • Exceptional communication and interpersonal skills to interact courteously with both clients and colleagues.
  • A commitment to upholding the high standards of luxury service at GEARYS Beverly Hills.


Benefits of Working at GEARYS Beverly Hills:

  • Competitive compensation ($22 per hour)
  • The opportunity to work in a dynamic and fast-paced luxury retail environment.
  • Be part of a team dedicated to delivering exceptional customer service.
  • Gain valuable experience in the world of luxury retail.