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Customer Operations Associate Jobs in Nebraska (NOW HIRING)

JCPenney

Operations Associate - Sunset Plaza S/C

Norfolk, NE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

NTT DATA

Mailroom Operations Associate

Lincoln, NE · On-site

$16 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mailroom Operations Associate NTT DATA currently seeks a Mailroom Operations Associate to join our ... Customer service skills * High School Diploma NTT DATA is a $30+ billion trusted global innovator ...

JCPenney

Operations Associate - West Roads S/C

Omaha, NE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one ...

CarMax, Inc.

Business Operations Associate

Omaha, NE · On-site

$15.50 - $23.30/hr

  • PTO

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Omaha, NE · On-site

$15.50 - $23.30/hr

  • PTO

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Carmax

Business Operations Associate

Omaha, NE

$15.50 - $23.30/hr

  • PTO

This role combines exceptional customer service, attention to detail, and strong organizational ... Train and mentor new associates and support store operations by assisting multiple departments and ...

Gopuff

Operations Associate, Omaha, #104

Omaha, NE

$15.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Lincoln, #100

Lincoln, NE · On-site

$15.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Omaha, #104

Omaha, NE

$15.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Lincoln, #100

Lincoln, NE · On-site

$15.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Lincoln, #100

Lincoln, NE · On-site

$15.25/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Omaha, #104

Omaha, NE · On-site

$15.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Pacificlife

Financial Operations Associate

Omaha, NE · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Financial Operations Associate, you will play a critical role in supporting Pacific Life ... customer support in a fast-paced environment * Strong attention to detail and commitment to ...

Kohl's

Seasonal Stockroom Operations Associate

Wayne, NE · On-site

$16 - $23.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

New

KOHLS

Seasonal Stockroom Operations Associate

Omaha, NE · On-site

$15/hr

About the Role In this role, you will deliver excellent customer service and consistent execution ... You will efficiently process freight, replenishment, and omni channel operations. What You'll Do

New

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Nebraska

Customer Operations Associate information

See Nebraska salary details

$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer operations associate in Nebraska is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $26.11 per hour, depending on experience, location, and employer.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What job categories do people searching Customer Operations Associate jobs in Nebraska look for?

The top searched job categories for Customer Operations Associate jobs in Nebraska are:

What cities in Nebraska are hiring for Customer Operations Associate jobs?

Cities in Nebraska with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you

Industrial Operations Associate

Casella Waste Systems, Inc.

Broken Bow, NE • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Job description

Position Summary
The Operations Associate is a member of a team responsible for daily monitoring and processing of materials in order to add value to the customer. The incumbent will work with a team to ensure that materials are handled appropriately and that customers get the best value from our services.
Hiring Range: $18.00 - $22.00 per hour based on experience
Key Responsibilities
  • Operates a variety of industrial equipment including bailers, forklifts, grinders and other equipment based on location and loads recycling materials for collection and transportation.
  • Processes production scrap, sorts materials, and bales cardboard and plastic film.
  • Loads finished products onto trailers and ensures safe loading procedures are followed.
  • Ensures proper packaging of food waste and recycling into containers most appropriate for the material and which comply with applicable transport regulations and disposal/recycling site acceptance parameters.
  • Attends all safety trainings, reports any incidents or near misses and wears PPE as needed to ensure workplace safety and compliance with regulatory policies and procedures.
  • Creates and manages all shipping paperwork (Bill-of-Lading, Packing List, Trailer Checklist, Waste Manifests, etc.)
  • Generates packing lists for each outbound load and documents weights for each item loaded onto trailers in order to maintain organization within each order.
  • Communicates any challenges or inquiries to the Operations Supervisor as needed.
  • Utilizes workplace experiences to generate and present ideas for program improvement.
  • May be required to operate a 22ft box truck or a truck with a gross vehicle weight rating (GVWR) of 26,001 pounds or more.
  • Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Career Path Definitions & Distinctions
Associate: Demonstrates high performance in attendance, safety, productivity and customer service as well as demonstrating knowledge of site material types and site and program needs. Completes necessary training for role. Shows and understanding and ability to execute basic job functions and plans for the day. Has the ability to prepare a trailer according to DOT requirements, complete necessary paperwork and basic material separation.
Senior Associate: Demonstrates high performance in attendance, safety productivity and customer service and completes forklift certification with the ability to complete pre/post inspections on forklift. Has ability to manage the scrap floor, look for and communicate leads and improvement opportunities. Understands and uses strategic account team when relevant. Can develop and maintain relationships and rapport with site contracts.
Education, Experience & Qualifications
The successful candidate will have a high school diploma or GED, 0-2 years of manufacturing experience and, a demonstrated ability to work as part of a team in a collaborative environment. Having 6-12 months of equipment operations experience is helpful for this position. It is required to have a valid driver's license and be legally eligible to work in the US. The physical ability to lift 30lbs frequently and 65lbs. several times a day, stand for 8 hours, and work extended hours (if needed).
Excellent listening, communication, and problem solving skills, and knowledge of equipment operation such as a forklift, grinder and box truck are expected. Knowledge of lockout tagout procedures and the ability to navigate and use Microsoft Office are helpful.
Attributes
Positive, team-oriented individual who has a strong work ethic, is committed to safety, customer driven, open to personal and professional training and development, and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

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