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Customer Operations Associate Jobs in Nebraska (NOW HIRING)

NRC Health

Operations Associate

Lincoln, NE · On-site

$18 - $22.50/hr

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their ... What you will do The primary purpose of the Operations Associate is to support survey production ...

NRC Health

Operations Associate

Lincoln, NE · On-site

$18 - $22.50/hr

Description At NRC Health, we promise to help our customers bring Human Understanding to healthcare ... What you will do The primary purpose of the Operations Associate is to support survey production ...

Frontier Cooperative

Operations Associate

Waverly, NE · On-site

Grain operations * Operate weigh scales, grain probes, elevator legs, conveyors, distributors, and ... Greet customers promptly, listen to their needs, and resolve issues or escalate to a supervisor ...

Frontier Cooperative

Operations Associate

Bellwood, NE · On-site

Grain operations * Operate weigh scales, grain probes, elevator legs, conveyors, distributors, and ... Greet customers promptly, listen to their needs, and resolve issues or escalate to a supervisor ...

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Customer Operations Associate information

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$9

$24

$48

How much do customer operations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer operations associate in Nebraska is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $26.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Nebraska?

The most popular types of Customer Operations jobs in Nebraska are:

What are popular job titles related to Customer Operations Associate jobs in Nebraska?

For Customer Operations Associate jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Nebraska look for?

The top searched job categories for Customer Operations Associate jobs in Nebraska are:

What cities in Nebraska are hiring for Customer Operations Associate jobs?

Cities in Nebraska with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you

Operations Associate

NRC Health

Lincoln, NE • On-site

$18 - $22.50/hr

Full-time

Posted 14 days ago

Key responsibilities

  • Support survey production and data collection processes, including printing, quality-checking, and processing surveys.

  • Open, scan, and review returned surveys as part of the survey lifecycle.

  • Participate in process reviews and specialized projects to improve survey services.

Job description

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.

Our associates. . .

Have Purpose - we do work that matters for our partners, the community, and the healthcare industry.

Innovate with us to move healthcare forward.

Give back to the community with paid volunteer time off.

Think Boldly - we have big ideas and are empowered to "think like an owner."

Fit your role and do what you love.

Grow and develop along a career path designed by you.

Feel Connected - our favorite thing about our workday is each other.

Support one another - no one says, "That's not my job."

Celebrate with each other at beer:30, virtual events, and company gatherings.

Be Understood - we are each unique and want to live our best lives at work and home.

Let life happen with 4+ weeks time off and up to 12 weeks paid support for parental and emergency leave.

Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.

Who we want

  • Are you highly motivated with a strong attention to detail?
  • Do you appreciate a variety in your work?
  • Do you pick up tasks quickly and adapt to change easily?

What you will do

The primary purpose of the Operations Associate is to support survey production and data collection across multiple methodologies. This role covers the full lifecycle of the mail survey process. You'll print and quality-check surveys, prepare and process them using specialized equipment, and open, scan, and review surveys as they come back in. This team is always looking for better ways to serve our customers, so you may also take part in process reviews and other specialized projects.

What you need

  • High school diploma
  • Hand/eye coordination, visual acuity
  • The work is performed primarily in a standing and active environment. Associates should be able to stand, walk, and move continuously for the majority of their scheduled shift.

Compensation

In the spirit of pay transparency, we are excited to share the hourly range for this position is $18-$22.50 an hour, exclusive of fringe benefits or potential bonuses. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page.

In general, NRC Health's positions are closed within 45 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities.

Inclusion & Belonging

At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy.

Have Purpose. Think Boldly. Feel Connected. Be Understood.

Employment Type: Hourly Core

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